Canon imagePROGRAF PRO-300 PRO-300 series User Manual - Page 528

Message (Support Code) Appears This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the printer's LCD, see below. Message Appears on the Printer's LCD If a message appears on the computer, see below. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Message Appears on the Printer's LCD Check the message and take appropriate action. • Power was not turned off correctly the last time. Press the button when turning power off. The printer may have been unplugged while the power was still on. Press the printer's OK button to cancel the error. Note • See Unplugging the Printer to unplug the printer correctly. • Cannot connect to the server. Please wait a while and try again. The printer cannot connect to the server due to a communication error. Press the printer's OK button to cancel the error and try again after a while. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message that appears on the computer and click OK. The printer starts printing. See Unplugging the Printer for unplugging the power cord. Writing Error/Output Error/Communication Error (Windows) Check1 If the ON lamp is off, make sure printer is plugged in and turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check2 Make sure printer is properly connected to computer. 528