Compaq Presario CQ35-400 User Guide - Windows 7

Compaq Presario CQ35-400 - Notebook PC Manual

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  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 1
    User Guide
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    First Edition: August 2009 Document Part Number: 575021-001 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the User Guide, go to the HP Web site at http://www.hp.com/support.
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    to a WLAN ...18 Roaming to another network 19 Using HP Mobile Broadband (select models only 20 Inserting a SIM ...20 Removing a SIM ...23 Using Bluetooth wireless devices (select models only 25 Bluetooth and Internet Connection Sharing (ICS 25 Troubleshooting wireless connection problems 26 v
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    connection is very weak 28 Cannot connect to the wireless router 28 Connecting to a local area network (LAN Multimedia software ...42 Using multimedia software 42 Installing multimedia software from a disc 42 Audio ... properties 47 Troubleshooting ...48 The disc tray does not open for removal of
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    51 A movie stops, skips, or plays erratically 51 A movie is not HP device drivers 52 Obtaining the latest Windows device drivers 53 5 Power management Setting power options ...54 Using power-saving states 54 Initiating and exiting Sleep 54 Initiating and exiting Hibernation 55 Using the battery
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    battery power 65 Storing a battery ...66 Disposing of a used battery 66 Replacing the battery ...66 Shutting down the computer ...66 6 Drives Identifying installed Using HP ProtectSmart Hard Drive Protection 76 Identifying HP ProtectSmart Hard Drive Protection status 76 Using HP ProtectSmart
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    passwords ...99 Setting passwords in Windows 99 Setting passwords in Setup Installing an optional security cable 106 Using the fingerprint reader (select models only 106 Locating the fingerprint reader 107 Registering fingerprints ...107 Using your registered fingerprint to log on to Windows
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    Main menu ...114 Security menu ...114 System Configuration menu 114 Diagnostics menu ...115 Appendix B Software updates Updating the BIOS ...117 Determining the BIOS version 117 Downloading a BIOS update 117 Updating programs and drivers ...119 Index ...120 x
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    1 Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: 1. Select Start > Control Panel > System and
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    2 Chapter 1 Notebook tour Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is
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    the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. (9) Drive light Blinking: The hard drive or optical drive is being accessed. *The 2 power lights display the same information. The light
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    the plus sign. (5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 4 Chapter 1 Notebook tour
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    combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently
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    ExpressCard slot (2) Digital Media Slot (3) Digital Media Slot light (4) eSATA/USB port (5) HDMI port 6 Chapter 1 Notebook tour Description Supports an optional ExpressCard/34 module. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, Secure Digital Input/Output
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    external VGA monitor or projector. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Attaches an optional security cable to
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    module compartment (4) Vents (5) (5) Hard drive bay Description Releases the battery from the battery bay. Holds the battery. Holds a wireless LAN module. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the
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    off the display and initiates Sleep if the display is closed while the power is on. Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Identifying the hardware
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    . To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Additional hardware components Component (1) Power cord* (2) AC adapter 10 Chapter 1 Notebook tour
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    number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. ◦ Model description (4). This is the alphanumeric identifier you use to locate documents, drivers, and support for your notebook
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    Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)-Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. 12 Chapter 1 Notebook tour
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    2 Wireless and local area network 13
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    HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator's base station. Mobile network operators install .11a supports data
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    one or more network devices are connected to the network. Indicates that one or more of your network drivers are installed, all network devices or all wireless devices are disabled in Windows® Control Panel, and no network devices are connected to a wired network. Indicates that one or more of your
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    . 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close. For more information, refer to the Wireless Assistant software Help: 1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center. 2. Click the Help button
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    DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The following illustration shows an example of a wireless network installation that is connected to the Internet. As your
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    always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless can choose to manually search for and connect to a network or to create a new network connection.
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    the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a network When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful,
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    outside the range of Wi-Fi hotspots. HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which enables data connectivity for notebook computers. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label
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    8. Remove the cover from the computer (3). 9. Slide the SIM slot tray (1) to the right to release it, and then lift the left side of the slot tray and swing it up and to the right (2). Using HP Mobile Broadband (select models only) 21
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    the notches on the computer (1), and then rotate the cover downward until it snaps into place (2). 12. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 13. Reconnect external power. 14. Reconnect external devices. 15. Turn on the computer. 22 Chapter
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    to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. 7. Lift the compartment cover (1) to release it, and then lift and rotate the compartment cover (2). 8. Remove the cover from the
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    tabs on the compartment cover with the notches on the computer (1), and then rotate the cover downward until it snaps into place (2). 11. Replace the battery. 12. Reconnect external power. 13. Reconnect external devices. 14. Turn on the computer. 24 Chapter
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    your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Using Bluetooth wireless devices (select
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    If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver of the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 26 Chapter 2 Wireless and local area network
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    , and then click Troubleshoot problems. Windows resets your network device hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the Search box. 4. Press enter, and then follow the on-screen instructions
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    and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 28 Chapter 2 Wireless and local area network
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, , refer to TouchPad on page 1. Some computer models also support a variety of TouchPad gestures as described in the following sections
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    Rotating (select models only) NOTE: For some computer models, rotating is enabled at the factory. To disable rotating, select Start > Control panel > Mouse > Device Settings > Settings > Pointer Motion > Rotating. Then, clear the check box next to the function you want to disable. Rotating allows
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    by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. NOTE: Your computer also supports additional TouchPad features. To enable these features, select Start > Devices and Printers. Then, right-click the device representing your computer, and
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    computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Opens the Print Options window of the active Windows application. Until you have set up your Internet or network services, the fn+f3 hotkey opens the
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    administrator password is entered. NOTE: Before you can use QuickLock, you must set a Windows user password or a Windows administrator password. For instructions, refer to Help and Support. To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the on-screen
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    CD, a DVD or a BD. Description to enter your Windows user password or your Windows administrator password and access the computer. Decreases the screen brightness level has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric
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    Component (1) fn key (2) Embedded numeric keypad (3) Num lock light (4) num lk key Description Executes frequently used system functions when pressed in combination with a function key or the esc key. Can be used like the keys on an external numeric keypad. On: Num lock is on. Enables the embedded
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    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key
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    ● Integrated webcam that allows you to capture and share video ● Preinstalled multimedia software that allows you to play and manage your music, movies, and pictures ● Multimedia buttons (select models only) and hotkeys that provide fast access to multimedia tasks NOTE: Your computer may not include
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    Component (1) Webcam light (2) Webcam (3) Internal microphone (4) Speakers (2) (5) Audio-out (headphone) jack (6) Audio-in (microphone) jack Description Turns on when video software accesses the webcam. Records audio and video and captures still photographs. Records sound. Produce sound. Produces
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    (+) sign (3). NOTE: The tapping sound made by the volume button is enabled at the factory. You can disable the sound in Setup Utility (f10). ● Windows® volume control: a. Click the Speakers icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving
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    If the Speakers icon is not displayed in the notification area, follow these steps to add it: a. Right-click the Show Hidden Icons icon (the arrow at the left side of the notification area). b. Click Customize notification icons. c. Under Behaviors, select Show icon and notifications for the Volume
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    format movies, you can use HP DVD Play or other multimedia software. You can start HP DVD Play by selecting Start > DVD Play. Installing multimedia software from a disc 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart
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    or connect an external microphone ● Download music from the Internet ● Create multimedia computer.) ● Be sure to install any drivers required by the external device. NOTE: A driver is a required program that desktop. 3. Open Windows Media Player or HP DVD Play and play back the sound. Audio 43
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. 44 Chapter 4 Multimedia
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    enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and cable (purchased separately). The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any
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    cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press fn+f4 on the computer to switch the image between the display devices connected to the computer. Configuring audio for HDMI (select models
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    viewing or sending video to someone on another LAN or outside your network firewall, contact your Internet service provider for assistance. NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall
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    of background light would otherwise be obscured by blooming or silhouetting. For information about using the webcam, select Start > Help and Support. Troubleshooting The following sections describe several common issues and resolutions. The disc tray does not open for removal of a disc 1. Insert the
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    , click Device Manager. 3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 4. Right-click the optical device listing to perform the following tasks: ● Update driver software. ● Disable. ● Uninstall. Troubleshooting 49
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    Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver while watching a movie if you lower system
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    , the movie image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The of disc for your drive. See your user guides for more information about disc types. Troubleshooting 51
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    Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number (do not put
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    5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver without downloading the file. - or - Click Download only to save the file to your computer. When prompted, click Save and then
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    at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the computer on, you can initiate Sleep in any of
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    to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The
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    create your own power plan. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password
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    computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking not charge the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system
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    power: ● The computer will not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer. If the power
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    battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. Using Battery Check Help and Support provides information on the status of the battery installed
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    down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Align the front of the battery with the outer edge of the battery bay (1). 3. Rotate the battery into the battery bay until it
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    the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if
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    displays charge status: ● On: The battery is charging. ● Blinking: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or not installed. Maximizing battery discharge time Battery discharge time varies depending on
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    to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
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    Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration. 4. Change the Turn off the display settings to Never. 5. Click Change advanced power
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    . 6. Reenter the setting that you recorded for On battery. 7. Click OK. 8. Click Save changes. Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit
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    battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery to use the Windows Shut down command. To shut down the computer: 66 Chapter 5 Power management
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    , and then click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Shutting down the computer 67
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    with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile device components that must be handled with care. Refer to the following cautions
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    is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your
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    by your computer. Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your
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    CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ● Making your own music CDs ● Keeping
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    Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute
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    drives to expand the list to show all of the installed drives. 3. Right-click the DVD drive for which write to a disc while the computer is running on battery power. Before writing to a disc, close all computer, refer to the software manufacturer's instructions, which may be provided on disc, in
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    drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported computers with MP3 software installed. To burn a CD or DVD, follow these steps: 1. Download or copy the
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    selected. For specific instructions, refer to the software manufacturer's instructions, which may you do not need access to your computer. HP recommends defragmenting your hard drive at least once a monthly schedule, but you can defragment your computer manually at any time. NOTE: If your computer
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    Cleanup. 2. Follow the on-screen instructions. Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the
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    users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware and Sound
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    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the 3 hard drive cover screws (1). 8. Lift the hard drive cover away from the
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    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right until the hard drive snaps into
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    5. Close the cover (2). 6. Tighten the 3 hard drive cover screws (3). 80 Chapter 6 Drives
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    information about device-specific software, refer to the manufacturer's instructions. The computer has 2 USB ports, which support USB 1.0, USB . NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right
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    CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal
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    8 External media cards 84 Chapter 8 External media cards
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    These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital Input/Output (SD I/O) ● Secure Digital (SD
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    Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. To remove a digital card: a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the
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    required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer
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    displayed. NOTE: The first time you insert an ExpressCard, the "Installing device driver software"message is displayed in the notification area, at the far To stop a data transfer, click Cancel in the operating system Copying window. 2. To remove an ExpressCard: a. Click the Safely Remove Hardware
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    Using ExpressCards 89
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    9 Memory modules 90 Chapter 9 Memory modules
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    . WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of
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    8. Lift the memory module compartment cover (2) away from the computer. 9. Remove the memory module from the expansion memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory
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    10. Insert a memory module in the expansion memory slot: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not
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    5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the 3 memory module compartment cover screws (1). 8. (2) away from the computer. NOTE: If a memory module is installed in the expansion memory module slot, first remove the expansion memory module
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    9. Remove the memory module from the primary memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
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    module in the expansion memory module slot. 12. Close the cover (2). 13. Tighten the 3 memory module compartment cover screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 96 Chapter 9 Memory
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    10 Security 97
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    Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide or stolen. NOTE: Before you send your computer for service, remove all password and fingerprint settings. Computer risk Security
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    Utility passwords and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock Function Protects administrator-level access
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    password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and store it in a safe place
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    Managing an administrator password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup
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    Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility
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    you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 114
    of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE: Under on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 115
    the update link at Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing critical security updates 105
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    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1.
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 117
    click Next. The "Verify Your Identity" page opens. 3. Type your Windows password, if one has been established, and then click Next. NOTE: If you do not have a Windows password, the "Protect Your Windows Account" page opens. You can create a Windows password at this time, or you can skip this step by
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 118
    . 9. Click Finish. NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9. Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: 1. Immediately after you have registered your fingerprints, restart
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    A Setup Utility 109
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    Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup
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    , and then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 122
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 123
    After either choice, the computer restarts in Windows. Using Setup Utility 113
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 124
    in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 125
    On Boot Options To do this Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Set the following boot options: ● f10 and f12 Delay (seconds)―Set the delay for the f10 and f12 functions of Setup Utility in
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 126
    . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide: 1. Identify your computer model, product category, and series or
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 127
    any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. 2. Follow the on-screen instructions to identify your computer and
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 128
    software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click
  • Compaq Presario CQ35-400 | User Guide - Windows 7 - Page 129
    instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4. Select your operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver
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    key, Windows 5 audio Bluetooth device 14, 25 Bluetooth label 11 boot options 115 boot order 115 button sound 114 buttons power 4 TouchPad 1 TouchPad on/off 1 volume mute 4, 40 volume scroll zone 40 wireless batteries 61, 63 checking audio functions 43 compartments hard drive 8 memory module 8 wireless
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    F fan always on 115 fingerprint reader 106 fingerprint reader location 107 fingerprint reader, identifying 4 firewall 18 firewall software, using 104 fn key 32 fn key, identifying 5 function keys 32 function keys, identifying 5 H hard disk drive HP ProtectSmart Hard Drive Protection 76 installing 79
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    function 5 keypad 5 Windows applications 5 Windows logo 5 L labels Bluetooth 11 HP Mobile Broadband Module 12 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 11 SIM 12 wireless certification 11 WLAN 11 LAN Power Saving 114 language support 114 latch, battery release 8 light, drive
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    7 security cable, installing 106 Security menu 114 security, wireless 17 serial number, computer 11 service tag 11 setup of troubleshooting device driver 52 disc burning 51 disc play 50, 51 external display 51 HP device drivers 52 optical disc tray 48 optical drive detection 49 Windows drivers
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    light, identifying 2 wireless module compartment, identifying 8 wireless network (WLAN) connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 19 public WLAN connection 18 security 17 WLAN device 11, 14 WLAN
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