Dell 1133 Mono Laser User's Guide (HTML) - Page 14
Scanning problems, Dell Scan and Fax Manager Problem, Common Windows problems, Port is Disabled.
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Toner cartridge produces fewer copies than expected before running out of toner. Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner. The scanner lid may be left open while copies are being made. Turn the machine off and back on. Scanning problems Condition Suggested solutions The scanner does not work. Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder. There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. Check that the machine cable is connected properly. Make sure that the machine cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable. Check that the scanner is configured correctly. Check scan setting in the SmarThru or the application you want to use to make certain that the scanner job is being sent to the correct port (for example, USB001). The unit scans very slowly. Check if the machine is printing received data. If so, scan the document after the received data has been printed. Graphics are scanned more slowly than text. Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. Message appears on your computer screen: Device can't be set to the H/W mode you want. Port is being used by another program. Port is Disabled. Scanner is busy receiving or printing data. When the current job is completed., try again. Invalid handle. There may be a copying or printing job in progress. Try your job again when that job is finished. The selected port is currently being used. Restart your computer and try again. The machine cable may be improperly connected or the power may be off. The scanner driver is not installed or the operating environment is not set up properly. Ensure that the machine is properly connected and the power is on, then restart your computer. The USB cable may be improperly connected or the power may be off. Scanning has failed. Dell Scan and Fax Manager Problem Condition Dell Scan and Fax Manager does not work. suggested solution Check your system requirements. Dell Scan and Fax Manager works in Windows (See System requirements). Common Windows problems Condition "File in Use" message appears during installation. "General Protection Fault", Suggested solutions Exit all software applications. Remove all software from the printer's startup group, then restart Windows. Reinstall the printer driver. Close all other applications, reboot Windows and try printing again.