Dell Alienware x17 R2 Service Manual - Page 4

Clearing BIOS (System Setup) and System passwords

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73

Updating the BIOS

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73

Updating the BIOS in Windows

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73

Updating the BIOS using the USB drive in Windows

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74

Chapter 5: Troubleshooting

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75

Handling swollen Lithium-ion batteries

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75

Locate the Service Tag or Express Service Code of your Dell computer

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75

System-diagnostic lights

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75

SupportAssist diagnostics

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76

Recovering the operating system

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77

WiFi power cycle

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77

Drain residual flea power (perform hard reset)

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77

Chapter 6: Getting help and contacting Alienware

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79

4

Section	Page
Alienware x17 R2 Service Manual	1
Contents	3
Working inside your computer	5
Before working inside your computer	5
Safety instructions	5
Electrostatic discharge—ESD protection	6
ESD field service kit	6
Transporting sensitive components	7
After working inside your computer	7
Removing and installing components	9
Recommended tools	9
Screw list	9
Major components of Alienware x17 R2	10
Disassembly and reassembly	12
Base cover	12
Removing the base cover	12
Installing the base cover	15
Memory module	17
Removing the memory module	17
Installing the memory module	18
Solid-state drive	20
Removing the M.2 2230 solid-state drive	20
Installing the M.2 2230 solid-state drive	21
Removing the M.2 2280 solid-state drive	22
Installing the M.2 2280 solid-state drive	22
Removing and installing the M.2 2230 solid-state drive mounting bracket	23
Battery	24
Lithium-ion battery precautions	24
Removing the battery	24
Installing the battery	25
Battery cable	26
Lithium-ion battery precautions	26
Removing the battery cable	27
Installing the battery cable	27
Rear-I/O cover	28
Removing the rear-I/O cover	28
Installing the rear-I/O cover	29
Power-adapter port	30
Removing the power-adapter port	30
Installing the power-adapter port	31
Headset port	32
Removing the headset port	32
Installing the headset port	33
Speakers	34
Removing the speakers	34
Installing the speakers	35
Fans	36
Removing the left fan	36
Installing the left fan	37
Removing the right fan	38
Installing the right fan	39
Heat pipe	40
Removing the heat pipe	40
Installing the heat pipe	41
Display assembly	43
Removing the display assembly	43
Installing the display assembly	44
Touchpad	47
Removing the touchpad	47
Installing the touchpad	48
Keyboard-controller board	49
Removing the keyboard-controller board	49
Installing the keyboard-controller board	50
System board	51
Removing the system board	51
Installing the system board	55
Fan and heat-sink assembly	58
Removing the fan and heat-sink assembly	58
Installing the fan and heat-sink assembly	59
Power button	60
Removing the power button	60
Installing the power button	61
I/O board	62
Removing the I/O board	62
Installing the I/O board	63
Palm-rest and keyboard assembly	64
Removing the palm-rest and keyboard assembly	64
Installing the palm-rest and keyboard assembly	65
Drivers and downloads	67
System setup	68
Entering BIOS setup program	68
Navigation keys	68
Boot Sequence	68
System setup options	69
System and setup password	72
Assigning a system setup password	72
Deleting or changing an existing system setup password	73
Clearing CMOS settings	73
Clearing BIOS (System Setup) and System passwords	73
Updating the BIOS	73
Updating the BIOS in Windows	73
Updating the BIOS using the USB drive in Windows	74
Troubleshooting	75
Handling swollen Lithium-ion batteries	75
Locate the Service Tag or Express Service Code of your Dell computer	75
System-diagnostic lights	75
SupportAssist diagnostics	76
Recovering the operating system	77
WiFi power cycle	77
Drain residual flea power (perform hard reset)	77

Dell Alienware x17 R2 Service Manual - Page 4

Troubleshooting, Getting help and contacting Alienware

Page 4 highlights