Dell blcwxfg User Guide - Page 128
Optical Drive Problems, E-Mail and Internet Problems, Problems writing to an optical drive
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Optical Drive Problems NOTE: Unless you purchased either an optional external D/Bay or an optional media base with your Tablet-PC, you may not be able to use optical drives or optical drive media with your Tablet-PC. NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. C L E A N T H E O P T I C A L D R I V E O R O P T I C A L D R I V E M E D I A - See "Optical Drives and Optical Drive Media" on page 120. CHECK THE CABLE CONNECTIONS ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. R U N T H E W I N D O W S H A R D W A R E T R O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 126. R U N T H E D E L L D I A G N O S T I C S - See "Dell Diagnostics" on page 121. Problems writing to an optical drive NOTE: Unless you purchased either an optional external D/Bay or an optional media base with your Tablet-PC, you may not be able to use optical drives or optical drive media with your Tablet-PC. C L O S E O T H E R P R O G R A M S - The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical. TU R N O F F S L E E P M O D E I N W I N D O W S V I S T A B E F O R E W R I T I N G T O A D I S C - See "Configuring Power Management Settings" on page 79 or search for the keyword sleep in Windows Help and Support for information on power management modes. E-Mail and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Do not plug a telephone cable into the network adapter connector (see "Back View" on page 36). 128 Troubleshooting