Dell blcwxfg User Guide - Page 133

Network Problems, Power Problems, Run the Dell Diagnostics see Dell Diagnostics

Page 133 highlights

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 121). Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Ensure that the network cable is firmly inserted into the network connector on the back of the Tablet-PC and the network jack. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E TA B L E T - P C - If the link integrity light is off, no network communication is occurring. Replace the network cable. RESTART THE TABLET-PC AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S - Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 126. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is in sleep or standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W ER L I G H T I S O F F - The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - A device may be malfunctioning or incorrectly installed. Remove and then reinstall all memory modules (see "Memory" on Troubleshooting 133

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Troubleshooting
133
Run the Dell Diagnostics (see "Dell Diagnostics" on page 121).
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
Ensure that the network cable is firmly
inserted into the network connector on the back of the Tablet-PC and the network
jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
BACK
OF
THE
T
ABLET
-PC —
If the link
integrity light is off, no network communication is occurring. Replace the network
cable.
R
ESTART
THE
T
ABLET
-PC
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Windows Hardware
Troubleshooter" on page 126.
Power Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
I
F
THE
POWER
LIGHT
IS
BLINKING
BLUE
The computer is in sleep or standby
mode. Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
I
F
THE
POWER
LIGHT
IS
OFF
The computer is either turned off or is not receiving
power.
Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a
lamp.
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
A device may be malfunctioning or
incorrectly installed. Remove and then reinstall all memory modules (see "Memory" on