Epson BrightLink 696Ui Users Guide - Page 267

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Optional Equipment and Replacement Parts Remote Control Operation Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide the request code and proof of ownership for assistance in unlocking the projector. • If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin • If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering the following: • User ID: EPSONREMOTE • Default password: guest • If you lose the remote control, you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems 267