Epson BrightLink 696Ui Users Guide - Page 268

Solutions When Using HDMI Link If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions: • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources. • Make sure the cables meet the HDMI standards. • Make sure the connected device supports the CEC standards. • If you connected a new device or changed any connections, you may need to restart the device. • Connect no more than three devices that support HDMI Link at the same time. • If you have connected a speaker or receiver, set the output to PCM. Parent topic: Solving Projector or Remote Control Operation Problems Solving Interactive Problems Check the solutions in these sections if you have problems using the interactive system. Solutions When "Error Occurred in the Easy Interactive Function" Message Appears Solutions When the Interactive Pens Do Not Work Solutions When the Interactive Pen Position Is Not Accurate Solutions When Manual Calibration Does Not Work Solutions When the Interactive Pens Are Slow or Difficult to Use Solutions When the Interactive Pens Cause Interference or Unwanted Effects Solutions When Finger Touch Interactivity Does Not Work Parent topic: Solving Problems Solutions When "Error Occurred in the Easy Interactive Function" Message Appears If the "Error occurred in the Easy Interactive Function" message appears, contact Epson for help. Parent topic: Solving Interactive Problems Related references Where to Get Help Solutions When the Interactive Pens Do Not Work If the interactive pens do not work, try the following solutions: • The pens turn off automatically when not in use. Pick up the pen to turn it back on. 268