Garmin GDL 69/69A Installation Manual - Page 49

Troubleshooting

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Troubleshooting 5 TROUBLESHOOTING Table 5-1. Troubleshooting Guide Problem No communication with GDL 69/69A. Action • Check power wiring and pin out. • Verify correct communication port setting on display/control device. No or low-quality XM signal • Ensure the XM antenna has an unobstructed view of satellite constellation. • Check the antenna cable and connectors. • Verify correct antenna loss value in the configuration module. • Verify antenna ground plane is adequate. No audio output (for GDL 69A) • Verify installed unit is GDL 69A, and not GDL 69 (with no audio feature). • Verify wiring of audio suppression input. Verify wiring is going to correct active high or active low input sense. • Check wiring from GDL 69A to audio panel. • Verify 'Mute' is not on. • Increase volume by pressing Volume Up. • If there is audio output only on Channel 1, verify that audio XM service has been activated. Reference 190-00355-04. Incorrect or no XM subscribed services displayed • Verify subscription with XM Satellite Radio. • GDL 69/69A might not have been properly activated. Reference 190-00355-04. XM audio entertainment does not • Verify wiring of audio suppression inputs. mute when audio suppression interfaced inputs (stall, gear) are • Verify alarm activation state of warning active high and active low. activated. (GDL 69A only) GDL 69/69A Installation Manual 190-00355-02 Page 5-1 Revision E

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Troubleshooting
GDL 69/69A Installation Manual
Page 5-1
190-00355-02
Revision E
5 TROUBLESHOOTING
Table 5-1.
Troubleshooting Guide
Problem
Action
No communication with GDL
69/69A.
•
Check power wiring and pin out.
•
Verify correct communication port setting on display/control device.
No or low-quality XM signal
•
Ensure the XM antenna has an unobstructed view of satellite
constellation.
•
Check the antenna cable and connectors.
•
Verify correct antenna loss value in the configuration module.
•
Verify antenna ground plane is adequate.
No audio output (for GDL 69A)
•
Verify installed unit is GDL 69A, and not GDL 69 (with no audio
feature).
•
Verify wiring of audio suppression input.
Verify wiring is going to
correct active high or active low input sense.
•
Check wiring from GDL 69A to audio panel.
•
Verify ‘Mute’ is not on.
•
Increase volume by pressing Volume Up.
•
If there is audio output only on Channel 1, verify that audio XM
service has been activated.
Reference 190-00355-04.
Incorrect or no XM subscribed
services displayed
•
Verify subscription with XM Satellite Radio.
•
GDL 69/69A might not have been properly activated.
Reference
190-00355-04.
XM audio entertainment does not
mute when audio suppression
interfaced inputs (stall, gear) are
activated. (GDL 69A only)
•
Verify wiring of audio suppression inputs.
•
Verify alarm activation state of warning active high and active low.