Gateway M255 Gateway Notebook Reference Guide (for Windows Vista) - Page 129

Passwords, PC Cards, Power

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www.gateway.com Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. Passwords Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems • Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card's documentation. Power Your notebook is not working on AC power • Make sure that your AC power adapter is connected correctly to your notebook. For instructions on connecting the AC power adapter, see "Connecting the AC adapter" on page 16. • If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. • Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. 123

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www.gateway.com
123
Passwords
Your notebook does not accept your password
Make sure that
C
APS
LOCK
and
N
UM
LOCK
are turned off, then
retype the password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility)
is very secure, with no easy way to recover a forgotten
password. You must return your notebook for repair. Call
Gateway Customer Care for instructions.
PC Cards
You installed a PC Card and now your notebook is having
problems
•
Make sure that you have correctly installed required
software for the PC Card. For more information, see
your PC Card’s documentation.
Power
Your notebook is not working on AC power
•
Make sure that your AC power adapter is connected
correctly to your notebook. For instructions on
connecting the AC power adapter, see
“Connecting the
AC adapter” on page 16
.
•
If your notebook is plugged into a surge protector, make
sure that the surge protector is connected securely to
an electrical outlet, turned on, and working correctly.
To test the outlet, plug a working device, such as a lamp,
into the outlet and turn it on.
•
Make sure that the AC power adapter cables are free
from cuts or damage. Replace any damaged cables.
Caution
If your notebook was a member of a domain before you join a
workgroup, it is disjoined from the domain and your computer account
disabled. Contact your company computer department or network
administrator for more information.