Hamilton Beach 37536 Use & Care - Page 16
Troubleshooting
UPC - 040094375363
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840181301 ENv02.qxd:Layout 1 8/5/10 9:52 AM Page 16 Troubleshooting PROBLEM PROBABLE CAUSE Cooker doesn't turn on. • Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical outlet. Rice is not cooked. • Not enough water/cooking liquid. Follow package directions or see Rice Cooking Chart for more information. • Carefully place cooking pot straight down in base. Make sure cooking pot is securely seated by rotating the pot left and right. NOTE: If cooking pot is bent or warped, it will not seat properly in base and, therefore, will not conduct heat correctly. To replace cooking pot, call the toll-free Customer Assistance number listed on the cover of this guide. Rice is mushy. • Too much liquid added to cooking pot. Reduce liquid. Rice cooker starts to "beep" during STEAM COOK. • Cooking pot has boiled dry. Add more water and press STEAM COOK to continue steaming or press OFF. 16