HP 1320 HP LaserJet 1320nw - User Guide - Page 38

Printer has the wrong wireless network settings, Wireless Access Point's WAP configuration utility.

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Note Printer has the wrong wireless network settings The printer's wireless network settings must match those of your network, which includes the following: ● Communication mode ● Network Name (SSID) ● Channel (ad-hoc networks only) ● Authentication type 1 Reconnect the cable. 2 Compare the network settings to those that appear on the printer's network configuration page. To print a configuration page, when the printer is in the Ready state, press and hold the Go button for 5 seconds. For more information, see Network configuration page. 3 Do one of the following to find the settings for your network: • If the printer is communicating with the network using the infrastructure mode, open the Wireless Access Point's (WAP) configuration utility. • If the printer is communicating with the network using the ad-hoc mode, open the configuration utility for the network card installed in your computer. 4 Compare the settings and note any settings that are different. Possible problems include: • The WAP filters hardware addresses (MAC addresses). See Wireless access point (WAP) filters MAC addresses. • One of these settings in the printer might be incorrect: communication mode, network name (SSID), channel (ad-hoc networks only), or security settings. See Printer has the wrong wireless network settings. 5 Reprint the configuration page. To change the printer's network settings: 1 Open the printer's EWS. 2 Click the Networking tab, then click Network Settings under the Configuration heading. 3 Change the printer's settings to match the settings of the network, then click Finish. 4 Click the Advanced Configuration button to access advanced authentication and WPA (TKIP) settings. 5 Close the printer's EWS, then disconnect the Ethernet cable from the printer. 6 The control panel lights will cycle. If the printer is still not working, verify the computer's wireless profile. Then, as a last option, reset the network settings to the factory defaults and use the printer software CD to reinstall the printer software. To reset the network settings to the factory defaults, when the printer is turned off, press and hold the Reset button on the back of the printer. Turn on the printer, and continue to hold the Reset button until the printer is in the Ready state. If you reset the network settings, you will have to reconfigure all the network settings. 32 Chapter 3 Problem solving ENWW

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32
Chapter 3
Problem solving
ENWW
Printer has the wrong wireless network settings
The printer's wireless network settings must match those of your network, which includes the
following:
●
Communication mode
●
Network Name (SSID)
●
Channel (ad-hoc networks only)
●
Authentication type
1
Reconnect the cable.
2
Compare the network settings to those that appear on the printer's network configuration
page.
To print a configuration page
, when the printer is in the Ready state, press and hold the
Go
button for 5 seconds. For more information, see
Network configuration page
.
3
Do one of the following to find the settings for your network:
•
If the printer is communicating with the network using the infrastructure mode, open the
Wireless Access Point's (WAP) configuration utility.
•
If the printer is communicating with the network using the ad-hoc mode, open the
configuration utility for the network card installed in your computer.
4
Compare the settings and note any settings that are different. Possible problems include:
•
The WAP filters hardware addresses (MAC addresses). See
Wireless access point (WAP)
filters MAC addresses
.
•
One of these settings in the printer might be incorrect: communication mode, network
name (SSID), channel (ad-hoc networks only), or security settings. See
Printer has the
wrong wireless network settings
.
5
Reprint the configuration page.
To change the printer’s network settings:
1
Open the printer's EWS.
2
Click the
Networking
tab, then click
Network Settings
under the
Configuration
heading.
3
Change the printer's settings to match the settings of the network, then click
Finish
.
4
Click the
Advanced Configuration
button to access advanced authentication and WPA
(TKIP) settings.
5
Close the printer's EWS, then disconnect the Ethernet cable from the printer.
6
The control panel lights will cycle.
If the printer is still not working, verify the computer’s wireless profile. Then, as a last option, reset
the network settings to the factory defaults and use the printer software CD to reinstall the printer
software.
To reset the network settings to the factory defaults
, when the printer is turned off, press and
hold the
Reset
button on the back of the printer. Turn on the printer, and continue to hold the
Reset
button until the printer is in the Ready state.
Note
If you reset the network settings, you will have to reconfigure all the network settings.