Is the sealing tape still in the print cartridge?
...................................................................
99
Does the document contain blank pages?
.......................................................................
99
Does the configuration page print?
..................................................................................
99
Is the original loaded correctly?
........................................................................................
99
Pages did not print
................................................................................................................
100
Does a message appear on your computer screen?
.....................................................
100
Is media being pulled into the device correctly?
............................................................
100
Are media jams present?
................................................................................................
100
Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?
.......
100
Are other devices running on your computer?
...............................................................
100
Pages printed, but a problem exists
......................................................................................
101
Is the print quality poor?
.................................................................................................
101
Is the printed page different from what appears onscreen?
...........................................
101
Are the device settings appropriate for the print media?
...............................................
101
Onscreen error messages appear
........................................................................................
102
Printer not responding/error writing to LPT1
..................................................................
102
Cannot access port (in use by another application)
.......................................................
102
Paper-handling problems exist
.............................................................................................
103
Print is skewed (crooked)
...............................................................................................
103
More than one sheet feeds at one time
..........................................................................
103
Device does not pull media from the media input tray
...................................................
103
Media curls when fed through device
.............................................................................
103
Printed page is different from what appears onscreen
.........................................................
104
Is the text garbled, incorrect, or incomplete?
.................................................................
104
Are graphics or text missing? Are there blank pages?
..................................................
104
Is the page format different from the format on another printer?
...................................
105
Is graphics quality poor?
.................................................................................................
105
Media jams occur in the printer
.............................................................................................
106
To clear a media jam
......................................................................................................
106
To clear other media jams
..............................................................................................
107
Tips to avoid media jams
................................................................................................
108
Print quality is unacceptable
.................................................................................................
109
Light print or fade
............................................................................................................
109
Toner specks
..................................................................................................................
109
Dropouts
.........................................................................................................................
110
Vertical lines
...................................................................................................................
110
Gray background
............................................................................................................
111
Toner smear
...................................................................................................................
111
Loose toner
.....................................................................................................................
112
Vertical repetitive defects
...............................................................................................
112
Misformed characters
.....................................................................................................
113
Page skew
......................................................................................................................
113
Curl or wave
....................................................................................................................
114
Wrinkles or creases
........................................................................................................
114
Toner scatter outline
.......................................................................................................
115
Device control panel error messages appear
.......................................................................
116
Resolving common error messages
...............................................................................
116
Critical error messages
...................................................................................................
116
Alert messages
...............................................................................................................
117
Warning messages
.........................................................................................................
117
No copy came out
.................................................................................................................
119
Is media loaded in the input tray?
..................................................................................
119
Is the original loaded correctly?
......................................................................................
119
Copies are blank, or images are missing or faded
...............................................................
120
Has the sealing tape been removed from the print cartridge?
.......................................
120
Is the print cartridge low on toner?
.................................................................................
120
vi
ENWW