HP 3PAR StoreServ 7200 2-node HP 3PAR Service Processor Onsite Customer Care ( - Page 12

Suppressing Notifications, Select, Add Symptom Notification, Product Family, Submit, Notify

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5. Click Select. The Add Symptom Notification screen is displayed. a. Enter the symptom that you want to trigger a notification. NOTE: The symptom notification is based on pattern matching, so a user should enter only that part of a symptom that will produce the desired match. Regular expressions are permitted. b. Select the desired product family from the Product Family list. c. Select the desired duration for this notification record. NOTE: The default duration is from the current date to ten years from the current date. d. Select the desired notification means for each of the following conditions. NOTE: Ensure that the user profile is set up for the desired means. • Prime Shift - High Urgency • Prime Shift - Low Urgency • Off-Shift - High Urgency • Off-Shift - Low Urgency e. Click Submit. You are returned to the notification list, which displays the notification record you just created. Suppressing Notifications The suppression functionality allows users to define a symptom for which they do not want to be notified. It is generally used when a system is "spewing" many of the same type of events and a user does not want to keep getting notified for them. Using the suppression functionality allows notifications to continue for the site, product, or group on all but the identified suppression record. 1. In the left navigation pane, click Notify. 2. Click Add Record at the top of the notification list. 3. From the selection list, select the user for which this notification is intended. NOTE: If the user is not in the selection list, add a user profile for that user, and then add a notification record. 4. For the Notification Record Type, click Suppression. 12 Notify

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5.
Click
Select
. The
Add Symptom Notification
screen is displayed.
a.
Enter the symptom that you want to trigger a notification.
NOTE:
The symptom notification is based on pattern matching, so a user should enter
only that part of a symptom that will produce the desired match. Regular expressions are
permitted.
b.
Select the desired product family from the
Product Family
list.
c.
Select the desired duration for this notification record.
NOTE:
The default duration is from the current date to ten years from the current date.
d.
Select the desired notification means for each of the following conditions.
NOTE:
Ensure that the user profile is set up for the desired means.
•
Prime Shift - High Urgency
•
Prime Shift - Low Urgency
•
Off-Shift - High Urgency
•
Off-Shift - Low Urgency
e.
Click
Submit
. You are returned to the notification list, which displays the notification
record you just created.
Suppressing Notifications
The suppression functionality allows users to define a symptom for which they do not want to be
notified. It is generally used when a system is "spewing" many of the same type of events and a
user does not want to keep getting notified for them. Using the suppression functionality allows
notifications to continue for the site, product, or group on all but the identified suppression record.
1.
In the left navigation pane, click
Notify
.
2.
Click
Add Record
at the top of the notification list.
3.
From the selection list, select the user for which this notification is intended.
NOTE:
If the user is not in the selection list, add a
user profile
for that user, and then add a
notification record.
4.
For the
Notification Record Type
, click
Suppression
.
12
Notify