HP 3PAR StoreServ 7200 2-node HP 3PAR Service Processor Onsite Customer Care ( - Page 23

Storage System Product Maintenance, Retrieving Application Core Files, Retrieving System Crash Dumps

Page 23 highlights

4. Enter the IP address and the Super user credentials (account and password), and then click Add IP Address. After you add the storage system, options that are specific to that storage system are exposed. These options are: • Info-When you click this option, a screen appears that provides configuration information for the storage system. • Modify-When you click this option, a screen appears with fields that you can modify as needed to change the configuration information. • Remove-When you click this option, a message appears that asks you to confirm that you want to remove the storage system. NOTE: Only one InServ may be attached to an SP. Storage System Product Maintenance The following sections describe various product maintenance tasks that you can perform. Retrieving Application Core Files 1. In the left navigation pane, click SPmaint. 2. Under Service Processor - SP Maintenance, click InServ Product Maintenance. 3. Under Service Processor - Storage System Product Maintenance, click Retrieve Application Core Files. The SP queries the storage system for application core files and notifies you if any are found and transferred. Retrieving System Crash Dumps 1. In the left navigation pane, click SPmaint. 2. Under Service Processor - SP Maintenance, click InServ Product Maintenance. 3. Under Service Processor - Storage System Product Maintenance, click Retrieve System Crash Dumps. The SP queries the storage system for system crash dumps and notifies you if any are found and transferred. Retrieving InSplore Data 1. In the left navigation pane, click SPmaint. 2. Under Service Processor - SP Maintenance, click InServ Product Maintenance. 3. Under Service Processor - Storage System Product Maintenance, click Retrieve InSplore Data. When you click the link for an identified storage system, the SP launches the InSplore task as a background task. This application queries the health of the storage system, tars it up, and sends it back to HP Support, if allowed, for technical support. Rebooting a Storage System Cluster or Node 1. In the left navigation pane, click SPmaint. 2. Under Service Processor - SP Maintenance, click InServ Product Maintenance. 3. Under Service Processor - Storage System Product Maintenance, click Reboot a Storage System Cluster or Node. The SP queries the storage system to determine available nodes and then presents you with a page from which you can select the nodes you want and run the command. Storage System Product Maintenance 23

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4.
Enter the IP address and the Super user credentials (account and password), and then click
Add IP Address
.
After you add the storage system, options that are specific to that storage system are exposed.
These options are:
Info
—When you click this option, a screen appears that provides configuration information
for the storage system.
Modify
—When you click this option, a screen appears with fields that you can modify
as needed to change the configuration information.
Remove
—When you click this option, a message appears that asks you to confirm that
you want to remove the storage system.
NOTE:
Only one InServ may be attached to an SP.
Storage System Product Maintenance
The following sections describe various product maintenance tasks that you can perform.
Retrieving Application Core Files
1.
In the left navigation pane, click
SPmaint
.
2.
Under
Service Processor - SP Maintenance
, click
InServ Product Maintenance
.
3.
Under
Service Processor – Storage System Product Maintenance
, click
Retrieve Application
Core Files
.
The SP queries the storage system for application core files and notifies you if any are found
and transferred.
Retrieving System Crash Dumps
1.
In the left navigation pane, click
SPmaint
.
2.
Under
Service Processor - SP Maintenance
, click
InServ Product Maintenance
.
3.
Under
Service Processor – Storage System Product Maintenance
, click
Retrieve System Crash
Dumps
.
The SP queries the storage system for system crash dumps and notifies you if any are found
and transferred.
Retrieving InSplore Data
1.
In the left navigation pane, click
SPmaint
.
2.
Under
Service Processor - SP Maintenance
, click
InServ Product Maintenance
.
3.
Under
Service Processor – Storage System Product Maintenance
, click
Retrieve InSplore Data
.
When you click the link for an identified storage system, the SP launches the InSplore task as
a background task. This application queries the health of the storage system, tars it up, and
sends it back to HP Support, if allowed, for technical support.
Rebooting a Storage System Cluster or Node
1.
In the left navigation pane, click
SPmaint
.
2.
Under
Service Processor - SP Maintenance
, click
InServ Product Maintenance
.
3.
Under
Service Processor – Storage System Product Maintenance
, click
Reboot a Storage System
Cluster or Node
.
The SP queries the storage system to determine available nodes and then presents you with
a page from which you can select the nodes you want and run the command.
Storage System Product Maintenance
23