HP 3PAR StoreServ 7200 2-node HP 3PAR Service Processor Onsite Customer Care ( - Page 31

Index A adding DNS server, 20 host, 20 notification record, 10 shift exception, 14 storage system, 22 symptom notification record, 11 user, 20 user profile, 10, 13 user to user profile group, 19 Apache web server logs (viewing), 18 application core files (retrieving), 23 authentication key (manipulating), 24 C cage (locating), 7 changing SP password, 19 checking health, 7 CLI command (executing), 8, 24 collecting SP log files, 25 command on a node (executing), 8 configuring communication between HP 3PAR and SP, 9 firewall, 9, 20 mailhost, 16 SP network, 9 storage system, 22 conventions text symbols, 29 customer documentation loading, 17 maintaining, 17 viewing, 18 D deleting notification record, 11 user, 20 disabling local notification, 16 RAP forwarding, 17 displaying Apache web server logs, 18 customer documentation, 18 notifications, 10 DNS server (adding), 20 documentation providing feedback on, 30 E editing notification record, 11 predefined symptoms, 17 prime shift, 14 Product table, 17 shifts and shift exceptions, 17 Sites table, 16 user profile, 13 enabling local notification, 16 RAP forwarding, 17 executing CLI command, 8, 24 command on a node, 8, 24 F firewall (configuring), 20 firewall manipulation, 9 H halting node, 24 storage system cluster, 24 health (checking), 7 host (adding), 20 hotfix installation, 9 I InSplore data (retrieving), 23 installing hotfix, 9 L launching SPLOR, 8 Storage System Setup wizard, 9 loading customer documentation, 17 local notification disabling, 16 enabling, 16 locating cage, 7 log files (collecting for support), 25 M mailhost configuration, 16 maintaining customer documentation, 17 manipulating firewall, 9 site authentication key, 24 modifying storage system, 22 monitoring message log, 15 transfer queue, 15 user activity logs, 15 work queue, 15 N node executing command, 8, 24 halting, 24 rebooting, 23 31