HP 3PAR StoreServ 7200 2-node HP 3PAR Service Processor Onsite Customer Care ( - Page 3

Contents 1 SPOCC Overview 5 2 Files...6 Navigation...6 3 Support...7 InServs...7 Service Processor...8 4 Notify...10 Adding a User Profile with Quick Setup 10 Adding a Notification Record 10 Editing an Existing Notification Record 11 Deleting an Existing Notification Record 11 Adding a Symptom Notification Record 11 Suppressing Notifications...12 User Profiles...13 Adding a User Profile...13 Editing a User Profile...13 Editing a Prime Shift...14 Adding a Shift Exception...14 5 Reports 15 SP Function Monitors...15 6 Setup...16 System Support Information...16 Configuring a Mailhost...16 Enabling/Disabling Local Notification 16 Advanced Configuration Menu 16 Enabling/Disabling RAP Forwarding 17 Customer Documentation Utilities 17 Apache Web Server Logs...18 7 SPmaint 19 SP Control/Status...19 Changing the SP Password 19 Adding a User to a User Profile Group 19 Deleting a User...20 Adding a User...20 Network Configuration...20 Configuring the Firewall...20 Adding a Public or Private Host 20 Adding a DNS Server...20 Validating Remote Support 21 Storage System Configuration Management 22 Storage System Product Maintenance 23 Retrieving Application Core Files 23 Retrieving System Crash Dumps 23 Retrieving InSplore Data...23 Rebooting a Storage System Cluster or Node 23 Halting a Storage System Cluster or Node 24 Local Notification Configuration 24 Site Authentication Key Manipulation 24 Contents 3