HP 6100 HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Produ - Page 72

Solving problems disabling DR group failsafe mode

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Figure 23 Status icon for a good storage system . If the status icon for the storage system is not a green cluster, it indicates a problem that must be corrected before proceeding. Expand the navigation tree to locate the problem. Figure 24 illustrates a storage system with a controller problem and a disk enclosure problem. Figure 24 Status icon for a bad storage system . Solving problems disabling DR group failsafe mode There are a number of issues that may occur with HP Continuous Access EVA. The following website provides access to information for troubleshooting problems with HP Continuous Access EVA: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?&lang=en&cc=us& prodTypeId=18964&prodSeriesId=471572&lang=en&cc=us Click Troubleshoot a problem under Tasks for HP StorageWorks Continuous Access EVA Software. Solving problems downloading the system software file If you cannot download the system software file, right-click the link and save it to your desktop. Then, double click the saved file on the desktop, which opens a window with the link to the file. Click the link and save it to a directory. 72 Troubleshooting

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Figure 23 Status icon for a good storage system
.
If the status icon for the storage system is not a green cluster, it indicates a problem that must be
corrected before proceeding. Expand the navigation tree to locate the problem.
Figure 24
illustrates
a storage system with a controller problem and a disk enclosure problem.
Figure 24 Status icon for a bad storage system
.
Solving problems disabling DR group failsafe mode
There are a number of issues that may occur with HP Continuous Access EVA. The following website
provides access to information for troubleshooting problems with HP Continuous Access EVA:
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6
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r
i
e
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Click
Troubleshoot a problem
under Tasks for HP StorageWorks Continuous Access EVA Software.
Solving problems downloading the system software file
If you cannot download the system software file, right-click the link and save it to your desktop. Then,
double click the saved file on the desktop, which opens a window with the link to the file. Click the
link and save it to a directory.
Troubleshooting
72