HP AE326A HP StorageWorks 1500 Modular Smart Array maintenance and service gui - Page 44

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Message 52 REDUNDANCY FAILED PCI BUS ERROR 53 REDUNDANCY FAILED NO SECOND CONTROLLER 54 REDUNDANCY FAILED CACHE DIMMS MISMATCH 55 MSA1000 ACTIVE CONTROLLER 56 MSA1000 STANDBY CONTROLLER 57 REMOVE OTHER CONTROLLER NOW Type Error Error Error Informational Informational Error Description Action While either attempting to enter redundant mode or already operating in redundant mode, one of the array controllers encountered a PCI bus error on the communication channel used between the two array controllers. Redundancy is disabled at this time. If the MSA is currently involved in host I/O, remove the standby array controller, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. While operating in redundant mode, one of the array controllers was removed. Redundancy is disabled at this time. Reinsert the missing array controller ensuring that it is fully seated in the chassis. The cache memory modules on the two controllers are not the same size. All cache memory modules must be the same size for redundancy to operate. Remove the array controller that has been halted, replace the cache modules with the appropriately sized ones, wait 10 seconds, and then reinsert the array controller, ensuring that it is fully seated in the chassis. In dual-controller active/passive configurations, this message is displayed on the active controller and 56 MSA1000 STANDBY CONTROLLER is displayed on the standby controller. In dual-controller active/ active configurations, this message is displayed on both controllers. In dual-controller active/passive configurations, this message is displayed on the standby controller and 55 MSA1000 ACTIVE CONTROLLER is displayed on the active controller. In dual-controller configurations, the firmware has determined that the other controller has been disabled and can safely be removed. Remove the other array controller for the planned service. When complete, reinsert the array controller, ensuring that it is fully seated in the chassis. 44 LCD panel and message descriptions

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Message
Type
Description
Action
52 REDUNDANCY
FAILED PCI BUS
ERROR
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one
of the array controllers
encountered a PCI bus
error on the communication
channel used between
the two array controllers.
Redundancy is disabled at
this time.
If the MSA is currently
involved in host I/O, remove
the
standby
array controller,
wait 10 seconds, and then
reinsert it, ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
53 REDUNDANCY
FAILED NO SECOND
CONTROLLER
Error
While operating in
redundant mode, one
of the array controllers was
removed. Redundancy is
disabled at this time.
Reinsert the missing array
controller ensuring that it is
fully seated in the chassis.
54 REDUNDANCY
FAILED CACHE DIMMS
MISMATCH
Error
The cache memory modules
on the two controllers are
not the same size. All
cache memory modules
must be the same size for
redundancy to operate.
Remove the array controller
that has been halted, replace
the cache modules with the
appropriately sized ones,
wait 10 seconds, and then
reinsert the array controller,
ensuring that it is fully seated
in the chassis.
55 MSA1000 ACTIVE
CONTROLLER
Informational
In dual-controller
active/passive
con
fi
gurations, this
message is displayed
on the active controller and
56 MSA1000 STANDBY
CONTROLLER
is displayed
on the standby controller.
In dual-controller active/
active con
fi
gurations, this
message is displayed on
both controllers.
56 MSA1000 STANDBY
CONTROLLER
Informational
In dual-controller
active/passive
con
fi
gurations, this
message is displayed on
the standby controller and
55 MSA1000 ACTIVE
CONTROLLER
is displayed
on the active controller.
57 REMOVE OTHER
CONTROLLER NOW
Error
In dual-controller
con
fi
gurations, the
fi
rmware
has determined that the
other controller has been
disabled and can safely be
removed.
Remove the other array
controller for the planned
service. When complete,
reinsert the array controller,
ensuring that it is fully seated
in the chassis.
44
LCD panel and message descriptions