HP CB411A User Manual - Page 7

Manage supplies ...45 Supplies life ...45 Check and order supplies 45 Supplies storage guidelines 45 Replace and recycle supplies 45 Redistribute toner ...46 HP policy on non-HP supplies 46 Reset the device for non-HP supplies 46 HP anti-counterfeit supplies Web site 46 Clean the device ...47 Clean the print-cartridge area 47 Clean the device paper path 49 Change the pickup roller ...50 Clean the pickup roller ...53 Change the printer separation pad ...54 EconoMode ...57 7 Problem solving Problem-solving checklist ...60 Step 1: Is the device set up correctly 60 Step 2: Is the Ready light on 60 Step 3: Can you print a configuration page 60 Step 4: Is the print quality acceptable 61 Step 5: Is the device communicating with the computer 61 Step 6: Does the printed page look like you expected 61 Contact HP support ...62 Status-light patterns ...63 Clearing jams ...66 Typical media jam locations 66 Removing a jammed page 66 Improve print quality ...69 Light print or faded ...69 Toner specks ...69 Dropouts ...69 Vertical lines ...70 Gray background ...70 Toner smear ...70 Loose toner ...71 Vertical repetitive defects 71 Misformed characters ...71 Page skew ...72 Curl or wave ...72 Wrinkles or creases ...72 ENWW v