HP CP3525x HP Color LaserJet CP3525 Series Printer Embedded Web Server - User - Page 68
Information you can get from hp instant support, Shop for Supplies
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Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information (for example, the serial number, error conditions, and product status) that will be forwarded. HewlettPackard treats this information as confidential. Information you can get from hp instant support The hp instant support Web site provides these tools for troubleshooting and for maintenance: ● Firmware and software updates. ● Troubleshooting for recent events that are listed on the Event Log Page. For example, the product might show a jam as the most recent event listed in the Event Log. The hp instant support Web site detects the event and provides troubleshooting information for the jam. ● Support packs. ● Product documentation, such as user guides and getting started guides. Shop for Supplies The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller. 58 Chapter 5 Using the Other Links as a resource ENWW