HP Color LaserJet Professional CP5220 HP Color LaserJet CP5220 Series - Softwa - Page 42
HP driver diagnostic printer check tool
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HP driver diagnostic printer check tool Use the HP driver diagnostic printer check tool, a Web-based diagnostic software program, to determine whether the correct and most current print driver for the HP Color LaserJet CP5220 Series printer is in use. Two methods are available to gain access to the HP driver diagnostic printer check tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck. When the HP driver diagnostic printer check tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the product, drivers, and system setup in order to diagnose the software driver configuration and check the print driver. When the HP driver diagnostic printer check tool is open, select the HP product that you want to check. The tool verifies whether the latest driver is being used, provides feedback if an incorrect driver is being used, and indicates whether an updated driver version is available. Click the latest driver version to download and install it. The data that the HP driver diagnostic printer check tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. 22 Chapter 2 Windows software description ENWW