HP Dc7700 Quick Setup and Getting Started Guide - Page 17

Help Tab, Saving and Printing Information in HP Insight Diagnostics, Clear Error Log

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The Error Log displays the tests for devices that have failed during the diagnostic testing and includes the following columns of information. ● The Device section displays the device tested. ● The Test section displays the type of test run. ● The Description section describes the error that the diagnostic test found. ● The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. ● The Failed Count is the number of times the device has failed a test. ● The Error Code provides a numerical code for the failure. The error codes are defined in the Help tab. The Clear Error Log button will clear the contents of the Error Log. Help Tab On the Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. The HP Insight Diagnostics tab contains help topics and includes search and index features. The Error Codes tab provides a description of each numerical error code that may appear in the Error Log tab located on the Log tab. Each code has a corresponding error Message and a Recommended Repair action that should help solve the problem. To find an error code description quickly, enter the code in the box at the top of the tab and click the Find Error Codes button. The Test Components tab displays low-level information on tests that are run. Saving and Printing Information in HP Insight Diagnostics You can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a diskette or a USB 2.0 HP Drive Key (64MB or higher). You can not save to the hard drive. The system will automatically ENWW HP Insight Diagnostics 9

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The
Error Log
displays the tests for devices that have failed during the
diagnostic testing and includes the following columns of information.
●
The
Device
section displays the device tested.
●
The
Test
section displays the type of test run.
●
The
Description
section describes the error that the diagnostic test
found.
●
The
Recommended Repair
will give a recommended action that
should be performed to resolve the failed hardware.
●
The
Failed Count
is the number of times the device has failed a test.
●
The
Error Code
provides a numerical code for the failure. The error
codes are defined in the Help tab.
The
Clear Error Log
button will clear the contents of the Error Log.
Help Tab
On the Help tab contains an
HP Insight Diagnostics
tab, an
Error
Codes
tab, and a
Test Components
tab.
The
HP Insight Diagnostics
tab contains help topics and includes search
and index features.
The
Error Codes
tab provides a description of each numerical error code
that may appear in the
Error Log
tab located on the
Log
tab. Each code
has a corresponding error
Message
and a
Recommended Repair
action
that should help solve the problem. To find an error code description
quickly, enter the code in the box at the top of the tab and click the
Find
Error Codes
button.
The
Test Components
tab displays low-level information on tests that are
run.
Saving and Printing Information in HP Insight Diagnostics
You can save the information displayed in the HP Insight Diagnostics
Survey
and
Log
tabs to a diskette or a USB 2.0 HP Drive Key (64MB or
higher). You can not save to the hard drive. The system will automatically
ENWW
HP Insight Diagnostics
9