HP Dc7700 Quick Setup and Getting Started Guide - Page 28

Solving Hardware Installation Problems, Add Hardware Wizard

Page 28 highlights

Table 1 Solving General Problems (continued) System does not power on and the LEDs on the front of the computer are not flashing. Cause Solution System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check that the voltage selector, located on the rear of the power supply on some models, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on. 3. Replace the system board. OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then: 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the system board. 4. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5V_aux light on the system board is off, then replace the power supply. 6. Replace the system board. Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the device and configures the computer. If you install a non-plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the screen. 20 Quick Setup & Getting Started ENWW

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System does not power on and the LEDs on the front of the computer are not flashing.
Cause
Solution
System unable to power on.
Press and hold the power button for less than 4
seconds. If the hard drive LED turns green, then:
1.
Check that the voltage selector, located on
the rear of the power supply on some models,
is set to the appropriate voltage. Proper
voltage setting depends on your region.
2.
Remove the expansion cards one at a time
until the 5V_aux light on the system board
turns on.
3.
Replace the system board.
OR
Press and hold the power button for less than 4
seconds. If the hard drive LED does not turn on
green then:
1.
Check that the unit is plugged into a working
AC outlet.
2.
Open hood and check that the power button
harness is properly connected to the system
board.
3.
Check that both power supply cables are
properly connected to the system board.
4.
Check to see if the 5V_aux light on the system
board is turned on. If it is turned on, then
replace the power button harness.
5.
If the 5V_aux light on the system board is off,
then replace the power supply.
6.
Replace the system board.
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove
hardware, such as an additional drive or expansion card. If you install a
plug and play device, Windows automatically recognizes the device and
configures the computer. If you install a non–plug and play device, you must
reconfigure the computer after completing installation of the new hardware.
In Windows, use the
Add Hardware Wizard
and follow the instructions that
appear on the screen.
Table 1
Solving General Problems (continued)
20
Quick Setup & Getting Started
ENWW