HP ENVY 6-1000 User Guide - Page 83

Audio problems, Power management problems, Resolving a low battery level, Resolving a low battery

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Audio problems To check the audio functions on your computer, follow these steps: 1. Select Start > Control Panel > Hardware and Sound > Sound. 2. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. You should hear sound through the speakers or through connected headphones. To check the recording functions on your computer, follow these steps: 1. Select Start > All Programs > Accessories > Sound Recorder. 2. Click Start Recording and speak into the microphone. Save the file to your desktop. 3. Open a multimedia program and play back the sound. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Power management problems Some possible causes for power management problems include the following: ● Low battery levels ● AC adapter problems Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate Hibernation. ● Save your work and shut down the computer. Troubleshooting 73

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Audio problems
To check the audio functions on your computer, follow these steps:
1.
Select
Start
>
Control Panel
>
Hardware and Sound
>
Sound
.
2.
When the Sound window opens, click the
Sounds
tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the
Test
button.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
1.
Select
Start
>
All Programs
>
Accessories
>
Sound Recorder
.
2.
Click
Start Recording
and speak into the microphone. Save the file to your desktop.
3.
Open a multimedia program and play back the sound.
To confirm or change the audio settings on your computer, select
Start
>
Control Panel
>
Hardware
and Sound
>
Sound
.
Power management problems
Some possible causes for power management problems include the following:
●
Low battery levels
●
AC adapter problems
Resolving a low battery level
Resolving a low battery level when external power is available
●
Connect an AC adapter.
●
Connect an optional docking or expansion device.
●
Connect an optional power adapter purchased as an accessory from HP.
Resolving a low battery level when no power source is available
●
Initiate Hibernation.
●
Save your work and shut down the computer.
Troubleshooting
73