HP KG461AA HP QuickDock 2.0 Docking Station - User Guide - Page 23

Getting more information ● For comprehensive information about your computer, as well as governmental agency and safety information about the use of your computer, access Help and Support by clicking Start, and then clicking Help and Support. ● The HP Web site (http://www.hp.com) provides product news and software updates. Technical support If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact technical support. For the fastest possible resolution of your problem, have the following information available when you call or e-mail: ● The computer and QuickDock model types ● Serial numbers for the computer and QuickDock ● Dates the computers and QuickDock were purchased ● Conditions under which the problem occurred ● Error messages that have been displayed ● Hardware configuration of the computer ● Hardware and software you are using ● The manufacturer and model of the printer or other accessories connected to the computer and QuickDock ● Configuration settings, including contents of the system files To contact technical support, click Start, click Help and Support, and then click Contact support to start a chat session with a support specialist. Getting more information 19