HP LaserJet 5000 HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 27

Output Quality Problems - 22

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Light Print or Fade Toner Specks Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Troubleshooting Steps Troubleshooting Steps (Follow the steps in the order they are listed.)     1. Print a few more pages to see if the problem will correct itself.    2. Clean the inside of the printer or use the printer's cleaning page.  3. Make sure EconoMode is off in the software and in the control panel.   1   1 1    4. Turn over the stack of paper in the tray. Also try rotating the paper 180°. 1    5. Check the paper (or other print media) type and quality.      6. Check the printer's environment.   7. Make sure paper is loaded correctly and that the guides are not too tight or too loose against the paper stack.   8. Print to a different output bin. EN Output Quality Problems - 22

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Output Quality Problems - 22
EN
Troubleshooting Steps
Light Print or Fade
Toner Specks
Dropouts
Lines
Gray Background
Toner Smear
Loose Toner
Repeating Defects
Misformed Characters
Page Skew
Curl or Wave
Wrinkles or Creases
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
1.
Print a few more pages to
see if the problem will
correct itself.
2.
Clean the inside of the
printer or use the printer’s
cleaning page.
3.
Make sure EconoMode is
off in the software and in
the control panel.
4.
Turn over the stack of paper
in the tray. Also try rotating
the paper 180°.
1
1
1
1
5.
Check the paper (or other
print media) type and
quality.
6.
Check the printer’s
environment.
7.
Make sure paper is loaded
correctly and that the
guides are not too tight or
too loose against the paper
stack.
8.
Print to a different output
bin.