HP LaserJet Enterprise 600 Service Manual

HP LaserJet Enterprise 600 Manual

HP LaserJet Enterprise 600 manual table of contents:

  • HP LaserJet Enterprise 600 | Service Manual - Page 1
    LASERJET ENTERPRISE 600 M601, M602, AND M603 SERIES PRINTER Service Manual
  • HP LaserJet Enterprise 600 | Service Manual - Page 2
  • HP LaserJet Enterprise 600 | Service Manual - Page 3
    HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Service Manual
  • HP LaserJet Enterprise 600 | Service Manual - Page 4
    .... The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements ... such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 5
    Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to...
  • HP LaserJet Enterprise 600 | Service Manual - Page 6
    iv Conventions used in this guide ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 7
    ... system ...8 Sleep mode ...8 Input/output ...8 USB ...8 Embedded print server ...9 Hard-disk ...9 CPU ...9 Memory ...9 Random-access memory ...9 Nonvolatile memory ...9 DIMM slot ...9 PJL overview ...10 PML ...10 Control panel ...10 Engine-control system ...11 DC ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 8
    ... ...23 Block 2: Developing ...24 Step 3: Developing ...24 Block 3: Transfer ...25 Step 4: Transfer ...25 Step 5: Separation ...25 Block 4: Fusing ...26 ... ...31 Pickup-and-feed block ...32 Fuser/delivery block ...33 Pressure roller pressure release control ...33 Paper trays ...34 Printing from Tray 1 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 9
    ... Electrostatic discharge ...60 Required tools ...61 Types of screws ...62 Service approach ...63 Before performing ...65 Tray 2 separation, pickup, and feed rollers ...66 Transfer roller ...69 Fuser ...70 Remove ... memory DIMM ...80 Install the memory DIMM ...81 Tray 1 pickup and feed rollers ...82 Tray ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 10
    Top-accessory cover ...88 Envelope feed accessory covers ...89 Duplex accessory or cover ...90 Tray 2 extension door ...91 Remove the Tray 2 extension door ...91 Top cover ...92 Remove the top cover ...92 Right-side cover ...95 Remove the right-side cover ...95 Reinstall the right cover ...97 Left-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 11
    ... Remove the Tray 1 pickup assembly ...155 Feed-roller assembly ...157 Remove the feed-... paper deck (PD) ...165 Separation roller (PD) ...165 Rear cover (PD... (PD) ...174 Remove the Motor (PD) ...174 Driver PCA (PD) ...176 Remove the Driver PCA (PD) ...176 Lift-drive assembly (PD) ...178 Remove the Lift...
  • HP LaserJet Enterprise 600 | Service Manual - Page 12
    ... Current settings pages ...192 Troubleshooting process ...193 Determine the problem source ...193 Pre-troubleshooting checklist ...193 Troubleshooting flowchart ...194 Power subsystem ......Power-on checks ...196 Overview ...196 Tools for troubleshooting ...199 Component diagnostics ...199 LED ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 13
    ... up an auto cleaning page ...242 Print configuration page ...243 Configuration page ...243 HP embedded Jetdirect page ...245 Print quality troubleshooting tools ...246 Repetitive image defect ruler ...246 Control-panel menus ...247 Retrieve ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 14
    .../Cleaning menu ...264 USB Firmware Upgrade menu ...265 Service menu ...265 Interpret control-panel messages, status-alert ...267 10.00.91 ...267 10.0X.Y0 Supply memory error ...267 10.23.35 ...268 10.23....Used Supply In Use ...270 10.XX.40 Genuine HP Supplies Installed ...270 10.XX.41 Unsupported Supply ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 15
    ...276 14.00.XX ...276 20.00.00 Insufficient memory: To continue, touch "OK" ...277 21.00.00 ... Unexpected size in tray ...287 41.05.YZ Unexpected type in tray ...288 41.XX.YZ Error To continue,... ...292 47.06.XX ...292 47.WX.YZ Printer Calibration Failed To continue, touch "OK" ...293 49....
  • HP LaserJet Enterprise 600 | Service Manual - Page 16
    59.A2.0x Error ...301 60.00.0Y Tray lifting error ...302 62.00.00 No system To continue turn off then on ...302 65.X0.A1 Output accessory disconnected ...303 66.80.YY Stapler/Stacker failure ...303 69.11.YY Error To continue turn off then on ...305 70.00.00 Error To continue turn off then on ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 17
    ... Canceling... ...320 Cartridge Low ...320 Cartridge Memory Abnormal ...320 Cartridge Out ...320 Checking engine... Kit very low To continue, touch "OK" ...325 Genuine HP cartridge installed ...325 Genuine HP supply installed ...325 HP Secure hard drive disabled ...325 Incompatible ......
  • HP LaserJet Enterprise 600 | Service Manual - Page 18
    ... "OK" ...330 Loading program ...330 Manually feed output stack Then touch "OK" to print second side ...330 Manually feed: ...330 Manually feed: To use another tray, press "OK" ...331 Moving ... ...331 No job to cancel ...331 NON HP SUPPLY INSTALLED ...332 Output Bin ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 19
    ... Stapler/Stacker staple jam ...342 Supplies low ...342 SUPPLY MEMORY WARNING ...342 The unit has corrupt data ...342 Tray empty: [Type], [Size] ...343... USB accessory not functional ...347 USB hubs are not fully supported Some operations may not work properly ...347 ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 20
    ...up paper ...376 The product picks up multiple sheets of paper ...376 Prevent paper jams ...376 Use manual print modes ...378 Solve image-quality problems ...380 Print-quality examples ...380 Clean the product ...388 xviii ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 21
    Clean the paper path ...388 Set up an auto cleaning page ...388 Solve performance problems ...389 Solve connectivity problems ...390 Solve direct-connect problems ...390 Solve network problems ...390 Service mode functions ...391 Service menu ...391 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 22
    Cassette (custom media) ...422 Paper feed roller assembly ...424 Registration assembly ...426 Tray 1 (MP) pickup assembly ...428 Paper delivery assembly ...430 Fuser assembly ...432 PCAs (product base) ...434 Input devices ...436 1x500-sheet feeder ...436 Covers (1x500) ...436 Main body (1x500) ......
  • HP LaserJet Enterprise 600 | Service Manual - Page 23
    ...511 Hewlett-Packard limited warranty statement ...512 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ...514 ... Toner consumption ...529 Paper use ...529 Plastics ...529 HP LaserJet print supplies ...530 Return and recycling instructions ...530 United States and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 24
    ... ...534 Certificate of Volatility ...536 Types of memory ...536 Volatile memory ...536 Non-volatile memory ...536 Hard-disk-drive memory ...536 Safety statements ...537 Laser safety ...537 ... ...537 VCCI statement (Japan) ...537 Power cord instructions ...537 Power cord statement (Japan) ......
  • HP LaserJet Enterprise 600 | Service Manual - Page 25
    1 Theory of operation ● ● ● ● ● ● ● ● ● ● Basic operation Formatter system Engine-control system Image-formation system Laser/scanner system Pickup, feed, and delivery system 1x500-sheet paper feeder 1x1500-sheet paper deck Envelope feeder Duplexer ENWW 1
  • HP LaserJet Enterprise 600 | Service Manual - Page 26
    ... forms the latent image on a photosensitive drum) Image-formation system (which transfers a toner image onto the print media) Pickup, feed, and delivery system (which consists of various rollers and transports the media through the product) Options Figure 1-1 Major product ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 27
    ...18 19 14 13 12 Feed roller 11 10 Face-down delivery ... unit Laser/scanner unit Photosensitive drum Transfer roller Registration shutter Pre-transfer roller Tray 1 pickup roller Tray 1 feed roller Tray 1 separation roller... Tray 2 feed roller Tray 2 pickup roller Print cartridge Pressure roller Fuser...
  • HP LaserJet Enterprise 600 | Service Manual - Page 28
    Figure 1-3 Internal components, 1x500-sheet feeder 1 1 2 3 4 Pickup roller Feed roller Separation roller Feed roller 2 3 4 Figure 1-4 Internal components, 1,500-sheet paper deck 1 2 3 4 1 2 Pickup roller Feed roller 4 Chapter 1 Theory of operation ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 29
    3 4 Separation roller Feed roller Figure 1-5 Internal components, envelope feeder 1 2 3 4 5 6 1 2 3 4 5 6 Feed roller Upper separation roller Lower separation roller Separation guide Weight Pickup roller ENWW Basic operation 5
  • HP LaserJet Enterprise 600 | Service Manual - Page 30
    Figure 1-6 Internal components, duplexer 1 2 1 2 Oblique rollers Re-pickup rollers Figure 1-7 Internal components, custom media cassette 1 1 Separation roller 6 Chapter 1 Theory of operation ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 31
    ... Brings the product to standby condition. Pressurizes the fuser pressure roller. Detects the print cartridge. Maintains the product in printable condition...Forms the image on the photosensitive drum based on the signals from the formatter. Transfers and fuses the toner image to the print media. Moves...
  • HP LaserJet Enterprise 600 | Service Manual - Page 32
    ... the bidirectional interface and separates it into image information and instructions that control the printing process. The dc controller PCA synchronizes the image... The formatter also provides the electrical interface and mounting locations for the memory DIMM and the hard-disk (hard disk drive or ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 33
    ... storing forms, fonts, and signatures. NOTE: All models have a solid state module (SSM) installed except the HP LaserJet Enterprise 600 M603xh. CPU The product formatter incorporates a 800 MHz RISC processor. Memory If the product encounters a problem ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 34
    ... job language (PJL) is an integral part of configuration, in addition to the standard printer command language (PCL). With standard cabling, use PJL to... in landscape mode only if they are formatted for it. ● ● ● PML The printer management language (PML) allows remote configuration and status...
  • HP LaserJet Enterprise 600 | Service Manual - Page 35
    Engine-control system The engine control system coordinates all product functions and controls all the other systems according to commands from the formatter. The engine control system contains the following components DC controller Low-voltage power supply High-voltage power supply Fuser control...
  • HP LaserJet Enterprise 600 | Service Manual - Page 36
    ...Fuser uni t Fan M Fuser control Motor Solenoid AC input Low-voltage power supply Switch DC controller Transfer roller High-voltage power supply Cartridge Sensor Sensor Option Power supply unit Walkup USB port Formatter Laser/scanner ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 37
    Sensors, solenoids, and switches The product has twelve sensors, two solenoids, and three switches. Sensors are used for remote detection of various functions during product operation. Solenoid and switches are used for product operation control. Table 1-2 Sensors, solenoids, and switches ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 38
    ... Paper feed motor (M101) Drum motor (M102) Drives the Tray 1 pickup roller, Tray 2 pickup roller, ... feed roller Drives the photosensitive drum, primary charging roller, and transfer roller Drives the pressure roller and feed roller-when rotated counterclockwise it releases the fusing pressure for ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 39
    ... the fuser if the temperature is too high. Figure 1-10 Fuser control TH2 TH1 TP1 H1 Fuser sleeve Relay Fuser control FUSER HEATER DRIVE signal Fuser heater drive circuit Pressure roller Fuser heater safety circuit CPU FUSER HEATER TEMPERATURE signal DC controller ENWW Engine-control system 15
  • HP LaserJet Enterprise 600 | Service Manual - Page 40
    Fuser temperature control The fuser temperature control detects the temperature of the fuser heater surface, and then controls the FUSER HEATER DRIVE (FSRD1) signal to the fuser heater until the fuser heater temperature reaches the target temperature. The DC controller controls the FSRD1 signal by ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 41
    Low-voltage power supply The low-voltage power supply converts AC power from the power receptacle into DC power to cover the DC loads. Figure 1-12 Low-voltage power supply Power supply unit Low-voltage power supply Fuse (FU1) ACH Noise filter ACN Fuser control DC controller +5V 5VPRO +5V generation...
  • HP LaserJet Enterprise 600 | Service Manual - Page 42
    ...following components Primary charging roller Developing roller Transfer roller Fuser sleeve Pressure ...sleeve To primary charging roller To developing cylinder Transfer roller Pressure roller KAATUBIAS FILMBIAS... Fuser high-voltage generation circuit Transfer high-voltage generation circuit Primary ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 43
    Overcurrent/overvoltage protection If a short-circuit or other problem on the load side causes an excessive current flow or generates abnormal voltage, ...-supply circuit does not generate DC voltage, turn the power off, correct the problem, and then turn the product on again. The circuit has two fuses...
  • HP LaserJet Enterprise 600 | Service Manual - Page 44
    ... is the central hub of the product. It forms the toner image on the media. The following are the main components of the image-formation system Cartridge Transfer roller Fuser The DC controller controls the laser/scanner unit and high-voltage power ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 45
    ...Laser/scanner unit Laser beam Photosensitive drum Fuser sleeve To primary charging roller To developing cylinder Transfer roller Pressure roller TB21 TB504 T503 TB502 ...-beam exposure ● Block 2: Developing Step 3: Developing ● Block 3: Transfer ENWW Image-formation system 21
  • HP LaserJet Enterprise 600 | Service Manual - Page 46
    Step 4: Transfer Step 5: Separation ● Block 4: Fusing Step 6: Fusing ● Block 5: Drum cleaning Step 7: Drum cleaning Step 8: Drum charge ... Drum cleaning 7. Drum cleaning 3. Developing Delivery 6. Fuser Fuser 5. Separation 4. Transfer Pickup Transfer 22 Chapter 1 Theory of operation ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 47
    ... potential. The product charges the photosensitive drum surface directly from the primary charging roller. The DC bias and AC bias are applied to the primary charging... on the drum surface. Figure 1-16 Primary charging Primary charging roller AC bias Photosensitive drum DC bias Step 2: Laser-beam ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 48
    Block 2: Developing Toner adheres to the electrostatic latent image on the photosensitive drum. Step 3: Developing Toner acquires a negative charge from the friction that occurs when the developing cylinder rotates against the developing blade. The negatively charged toner is attracted to the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 49
    ...Transfer The positive DC bias is applied to the transfer roller to charge the media positive. The positively charged ... Photosensitive drum Media Transfer roller DC bias Step 5: Separation The curvature elasticity ... drum Media Static charge eliminator Transfer roller ENWW Image-formation system ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 50
    ...The product uses the on-demand fixing method to fix the toner image onto the media. The image is permanently affixed to the print media by the heat and pressure. Figure 1-21 Fusing Fuser heater Brush Fuser sleeve Toner Media Pressure roller DC bias DC bias 26 Chapter 1 Theory of operation ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 51
    ...on the photosensitive drum surface is eliminated to avoid uneven image. The residual charge of the previous image is left on the drum surface after the transfer operation and this affects the following image formation. The product eliminates this residual charge by emitting a laser beam to the drum ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 52
    .../scanner system forms a latent image on the photosensitive drum according to the VIDEO signals sent from the formatter. The main components, such as the laser driver and scanner motor, are assembled as a laser/scanner unit and controlled by the DC controller. The DC controller allows the laser to ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 53
    ... CONTROL signal VIDEO signal BD INPUT signal Scanner motor unit Laser driver Scanner mirror BD PCA Photosensitive drum The laser scanner uses two ... the scanner motor, which rotates the six-sided scanner mirror. The laser-driver PCA emits light from the two laser diodes according to signals from ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 54
    ...the speed to keep it constant. While the scanner motor rotates at a constant speed, the dc controller passes the VIDEO signals from the formatter on to the laser driver PCA. The laser driver PCA emits light from the two laser diodes according to these signals: VDO1, /VDO1, VDO2, /VDO2. The two laser...
  • HP LaserJet Enterprise 600 | Service Manual - Page 55
    ... system consists of various rollers that the product motors drive. The product uses Tray 1 (the manual feeding tray) ... Registration shutter Photosensitive drum PS103 Pre-transfer roller Pressure roller PS106 PS108 Transfer roller Feed roller PS102 Lifting plate PS105 PS107 PS907 PS101 Feed ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 56
    ...motor drives the Tray 2 pickup, feed, and separation rollers. The drum motor power also turns on....then activates the feed clutch (CL101) to rotate the feed roller. The Tray 2 pickup solenoid is activated (SL101) and the pickup arm descends. The pickup roller touches the media and a sheet is fed into ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 57
    ... motor (M299) to rotate the fuser pressure release cam. The pressure roller is pressurized or depressurized due to the shape of the cam. The DC controller reverses the fuser motor to control the pressure roller pressurize or depressurize state according to the signal sent from the fuser ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 58
    ... is corrected. The sheet then passes through the transfer, separation, and fusing stages; through... rotation phase, but before the pickup roller pulls the media from the tray, the Tray 1 pickup... picks up the media in the tray. The separation roller prevents additional sheets from feeding with the first...
  • HP LaserJet Enterprise 600 | Service Manual - Page 59
    the DC controller determines a size mismatch and sends a signal to the formatter if the switches detect a paper size that is different from the size specified by the formatter. Table 1-5 Cassette media size detection and cassette presence detection (Tray 2 and 1x500sheet feeder) Media size Media ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 60
    Jam detection The product uses the following sensors to detect the presence of media and to check whether media is being fed correctly or has jammed Figure 1-28 Jam detection sensors PS106 PS108 PS103 PS700 PS102 PS1603 PS1603 PS1603 PS1704 PS102: Pre-feed sensor PS108: Media width sensor...
  • HP LaserJet Enterprise 600 | Service Manual - Page 61
    Pickup delay jam 1 a. Standard equipped cassette The top of page sensor (PS103) does not detect the leading edge of media within a specified period from when the pre-feed sensor (PS102) detects the leading edge. b. Pickup option The top of page sensor (PS103) does not detect the leading edge of ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 62
    Delivery delay jam The fuser delivery sensor (PS700) does not detect the leading edge of media within a specified period from when the top of page sensor (PS103) detects the leading edge. Delivery stationary jam The fuser delivery sensor (PS700) does not detect the trailing edge of media within a ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 63
    d. The door open is detected when either one of the following sensors detects media presence during an automatic delivery operation Top of page sensor (PS103) Media width sensors (PS106, PS108) Fuser delivery sensor (PS700) e. A stop control command is received when either one of the following ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 64
    ..., such as motor and solenoid, according to the commands. The paper feeder driver responds the status information of the paper feeder to the DC controller....formatter if it does not make the serial communication with the paper feeder driver during the pre-rotation period when the product is turned on, ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 65
    ...Solenoid DC controller Switch Paper feeder driver Sensor Paper feeder/Paper deck ...mechanism of the product for the pickup-and-feed operation. The rollers used in the paper feeder are driven by the feed ... a pickup command to the paper feeder driver. The paper feeder driver turns on the PF pickup ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 66
    ...PS1603 Lifter PF pickup roller M1600 PF separation roller Pickup arm Lifting ... PF MEDIA PRESENCE signal Driver PF driver PF driver PS1601 PS1602 PS1603 ...MEDIA PATH signal PF driver PF driver PF driver SL1600 SW1600 PF ...PF MEDIA SIZE signal PF driver PF driver 42 Chapter 1 Theory of operation...
  • HP LaserJet Enterprise 600 | Service Manual - Page 67
    ...same way as that of the product base. The paper feeder driver monitors the PF media stack surface ... on or when the PF cassette is installed. The paper feeder driver drives the PF lifter motor for a specified... due to a pickup operation. The paper feeder driver drives the PF lifter motor for a specified...
  • HP LaserJet Enterprise 600 | Service Manual - Page 68
    ...pickup and paper feeding to the product. The prroduct supports one paper deck and up ... solenoid, according to the commands. The paper deck driver responds the status information of the paper deck ... make the serial communication with the paper deck driver during the pre-rotation period when the product...
  • HP LaserJet Enterprise 600 | Service Manual - Page 69
    ...3V generation circuit +24V DC controller/ Paper feeder driver Motor Solenoid Switch Paper deck driver Sensor Component Motor Sensor M1700 PS1700 PS1701 PS1702 PS1703 PS1704 Solenoid ... DC controller outputs a pickup command to the paper deck driver. ENWW 1x1500-sheet paper deck 45
  • HP LaserJet Enterprise 600 | Service Manual - Page 70
    ... The paper deck driver turns on the PD pickup solenoid (SL1700) when it receives a pickup command. Accordingly ... mechanism is the same way as that of the product). The PD separation roller holds back any multiple-fed sheets ... STACK SENSOR 1 signal Driver PD driver PD driver PD driver 46 Chapter 1 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 71
    ...the PD front door is closed. The paper deck driver drives the PD lifter motor for a specified period ... stack surface to the pickup position. The paper deck driver determines a paper deck lifter motor failure... level due to a pickup operation. The paper deck driver drives the PD lifter motor for ENWW ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 72
    ... retry lift-up operation The pickup retry lift-up operation is performed when the first pickup retry is failed to pick up media. The paper deck driver drives the PD lifter motor for a specified period to lift the stack surface and performs second pickup retry. Figure 1-35 1x1500-sheet paper deck ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 73
    ... the product. Figure 1-36 Envelope feeder The envelope feeder driver controls the operational sequence of the envelope feeder and the serial ...envelope feeder driver drives the motor according to the commands. The envelope feeder driver responds the status information of the envelope feeder to the DC...
  • HP LaserJet Enterprise 600 | Service Manual - Page 74
    ...and feed sequence of operation (EF) 1. The envelope feeder driver drives the envelope pickup motor (M1800) ... DC controller. Accordingly the envelope pickup roller, upper separation roller and lower separation ... PS1802 ENVELOPE MULTI FEED signal EF driver Multiple-feed prevention (EF) The multiple-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 75
    ... from massive multiple-feed. The envelope feeder driver monitors the envelope multiple-feed sensor ... interrupting the sensor and the envelope feeder driver detects the multiple-feed of envelopes. NOTE:... affect the product damage. The envelope feeder driver notifies the pickup jam to the DC controller ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 76
    ... Figure 1-40 Envelope feeder jam detection PS1802 PS103 The envelope feeder driver determines a jam if the sensor detects envelope presence at a specified timing stored in the envelope feeder driver. The envelope feeder driver stops a print operation and notifies the DC ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 77
    ... motor according to the commands. The duplex driver monitors the sensors and responds the status information of the duplexer to the DC controller. The printer supplies DC24V to the duplexer. The DC5V for sensors and ICs is generated from the DC24V ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 78
    ... +5V generation circuit +24V DC controller Motor Fan Duplex driver Sensor Component Fan Motor FM1501 M1501 M1502 Sensor PS1501 ...driven Face-down delivery roller (in the product) Side registration guide, duplex feed roller Type Stepping motor Stepping motor Failure detection No No 54 Chapter 1 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 79
    ... reverse motor rotation command to the duplex driver after a specified period from when the fuser delivery... detects the leading edge of the page. The duplex driver rotates the duplex reverse motor (M1501... rollers so that the edge contacts with the left plate to correct a skewed feed. The duplex driver...
  • HP LaserJet Enterprise 600 | Service Manual - Page 80
    9. The duplex driver rotates the duplex re-pickup motor when it receives a duplex re-pickup command from ...at the same product feed speed. 10. The duplex driver stops duplex re-pickup motor after a ...-UPsignal DUPLEX MEDIA RE-PICK signal SIDE REGISTRATION GUIDE HOMEPOSITION signal Driver DP driver DP...
  • HP LaserJet Enterprise 600 | Service Manual - Page 81
    The side registration adjustment is made by moving the side registration guide to the designated page size of the side registration adjustment command. The side registration guide moves to the following five positions depending on the media size in order of numbers ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 82
    ... side registration adjustment operation is as follows: 1. 2. The duplex driver reverses the duplex re-pickup motor ... moves depending on the media size. The duplex driver stops the duplex re-pickup motor ... at a specified timing stored in the duplex driver. The duplex driver stops a print operation and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 83
    2 Removal and replacement Introduction Removal and replacement strategy Electrostatic discharge Required tools Types of screws Service approach Customer replaceable units (CRUs) Covers Main assemblies 1,500-sheet paper deck (PD) ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 84
    ..., notes and tips are included to provide directions for difficult or critical replacement procedures. HP does not support repairing individual subassemblies or troubleshooting to the component level. Note the length, diameter, color, type,...
  • HP LaserJet Enterprise 600 | Service Manual - Page 85
    ... (if one is available) Penlight (optional) CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv screwdriver (callout 2) or any motorized screwdriver. These can damage screws or screw threads. Figure 2-1 Phillips and Pozidriv screwdriver comparison ENWW Required tools 61
  • HP LaserJet Enterprise 600 | Service Manual - Page 86
    ... of the material that is being fastened. Always note where each type of screw is located and replace each ... sure that components are replaced with the correct screw type. Using the incorrect screw (for example, substituting a... head 12 mm Screw measurement guide 62 Chapter 2 Removal and replacement...
  • HP LaserJet Enterprise 600 | Service Manual - Page 87
    ... on page 64. Remove the tray cassette or cassettes. ● ● After performing service Connect the interface cables, and then plug in the power cable... the feeder or deck locks to secure the feeder(s) or deck to the product. Post-service test Perform the following test to verify that the repair or ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 88
    Customer replaceable units (CRUs) Print cartridge 1. Open the print-cartridge door. Figure 2-2 Remove the print cartridge (1 of 2) 2. Firmly grasp the print cartridge and pull it up and out of the product. CAUTION: Do not expose the print cartridge to bright light or direct sunlight for long ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 89
    Tray 2 Pull the tray out, slightly lift up, and then pull it completely out of the product to remove it. Figure 2-4 Remove Tray 2 ENWW Customer replaceable units (CRUs) 65
  • HP LaserJet Enterprise 600 | Service Manual - Page 90
    ... and fingerprints on a roller surface can cause print-quality problems. 1. Remove Tray ... sure that it locks into place. Verify that the roller is correctly oriented, and that the torque limiter ... the Tray 2 separation, pickup, and feed rollers (1 of 4) 2. Pinch the blue tab that is on the left side ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 91
    ... for better access to the remaining pickup and feed rollers. To find the rollers, look up into the inside of the opening ... the product or personal injury to the service technician. Figure 2-7 Remove the Tray 2 separation, pickup, and feed rollers (3 of 4) ENWW Customer replaceable units (CRUs) 67
  • HP LaserJet Enterprise 600 | Service Manual - Page 92
    ...). Reinstallation tip You might have to rotate the roller to gain access to the locking tab. NOTE: When you install these rollers, make sure that the rollers lock into place on the tabs that... Remove the Tray 2 separation, pickup, and feed rollers (4 of 4) 68 Chapter 2 Removal and replacement ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 93
    ... roller can cause print-quality problems. The use of disposable gloves is recommended when you remove the transfer roller. 1. Open the front cover. ... cartridge was not removed prior to servicing the prodcut, remove it now. 2. Use a transfer-roller removal hook (callout 1) to lift the left end of the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 94
    Fuser WARNING! The fuser might be very hot. After turning off the product power, allow the fuser to cool for at least 5 minutes before removing it. Before proceeding, remove the following components: ● ● Rear output bin. See Rear output bin on page 87. Duplex accessory or cover. See Duplex ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 95
    2. Pull the fuser straight back and out of the product. CAUTION: Do not drop or jar the fuser. It can easily be damaged if it is mishandled. TIP: When you replace the fuser, make sure that it is fully seated into the product. You should hear both sides snap into place. Figure 2-11 Remove the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 96
    ... formatter cage away from the product to remove it. NOTE: If you installing a replacement formatter, transfer the hard drive and memory DIMM (if installed) to the replacement formatter. See Hard drive on page 74 and Memory DIMM on page 80. Figure 2-14 Remove the formatter cover and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 97
    Installing a new formatter CAUTION: Do not replace the DC controller and the formatter at the same time. 1. 2. Install the hard drive and memory DIMM from the discard formatter on the replacement formatter. Turn the product on and then wait for five minutes after the product reaches the Ready state....
  • HP LaserJet Enterprise 600 | Service Manual - Page 98
    Hard drive A solid state module (SSM) or a crypto hard-disk drive (HDD) device is installed depending on the product model. CAUTION: ESD sensitive component. Before proceeding, remove the following components: ● Formatter cover, formatter cage, and formatter PCA. See Formatter cover and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 99
    2. Release one tab (callout 2), and then slide the SSM toward the hinge side of the door. TIP: It might be easier to remove the SSM if you separate the formatter cage door from the cage. Slide the door toward the top of the cage, and then separate the components. Figure 2-16 Remove the SSM (2 of ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 100
    Remove the encrypted HHD 1. Open the formatter cage door, and then disconnect two connectors (callout 1). Figure 2-18 Remove the encrypted HHD (1 of 4) 1 2. Release one tab (callout 2), and then slide the HHD toward the hinge side of the door. TIP: It might be easier to remove the HHD if you ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 101
    3. Remove the HHD from the cage door. NOTE: The HHD rails (callout 3) are not captive and can be easily separated from the component. Do not lose the rails while handling the HHD. Figure 2-20 Remove the encrypted HHD (3 of 4) 3 4. Disconnect one connector (callout 4), and then remove the HHD ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 102
    ...drive After installing a replacement hard drive, you must reload the firmware by performing a firmware upgrade. Perform a firmware upgrade 1. 2. Go to www.hp.com/support/lj600Series and follow the on screen steps to download the most recent firmware ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 103
    ... select it. NOTE: If no .bdl fils are listed, try saving the file to a different USB storage accessory. 11. Wait while the file transfers. When the transfer is complete, the message Complete appears on the screen. 12. Turn the product off, remove the USB storage accessory, and then turn the product ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 104
    ...: ESD sensitive component. NOTE: Depending on the model, a memory DIMM might not be installed. To increase the ... and formatter cage on page 71. Remove the memory DIMM 1. 2. Open the formatter cage door. ... out of the DIMM slot. Figure 2-22 Remove the memory DIMM 80 Chapter 2 Removal and replacement...
  • HP LaserJet Enterprise 600 | Service Manual - Page 105
    Install the memory DIMM CAUTION: ESD sensitive component. Turn the product off. Disconnect the ... DIMM slot are open.) Figure 2-23 Install the memory DIMM (1 of 2) 4. Press the DIMM straight into the ... snap into place. Figure 2-24 Install the memory DIMM (2 of 2) ENWW Customer replaceable units (...
  • HP LaserJet Enterprise 600 | Service Manual - Page 106
    ..., avoid touching the roller surfaces. Skin oils and fingerprints on a roller surface can cause print-quality problems. The Tray 1 pickup and feed rollers are ... it. Figure 2-26 Remove the Tray 1 pickup and feed rollers (2 of 4) 2 82 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 107
    4. Slide the Tray 1 pickup and feed rollers cover slightly to the left to release it, and then lift the cover up to remove it. Figure 2-27 Remove the Tray 1 pickup and feed rollers (3 of 4) ENWW Customer replaceable units (CRUs) 83
  • HP LaserJet Enterprise 600 | Service Manual - Page 108
    5. Slide the Tray 1 pickup roller (callout 3) and the feed roller (callout 4) to the left and off of the shafts to remove them. Figure ... 4) 3 4 TIP: The pickup roller must fit over the drive tabs (callout 5) on the roller-drive gear (callout 6). 5 6 84 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 109
    ...oils and fingerprints on a roller surface can cause print-quality problems. 1. 2. Open the front ...spring-loaded cover downward to gain access to the roller. Figure 2-29 Remove the Tray 1 separation... it. Figure 2-30 Remove the Tray 1 separation roller (2 of 3) 1 ENWW Customer replaceable units (CRUs...
  • HP LaserJet Enterprise 600 | Service Manual - Page 110
    4. Remove the roller. Figure 2-31 Remove the Tray 1 separation roller (3 of 3) 86 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 111
    Rear output bin NOTE: If the duplexer is installed, lift it up slightly and pull it away from the product to remove it. 1. 2. Open the rear output bin. Squeeze the hinge pin out of its mounting hole. Figure 2-32 Remove the rear output bin (1 of 2) 3. Rotate the output bin away from the product ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 112
    Covers Top-accessory cover Lift the top-accessory cover up and off the product. Figure 2-34 Remove the top-accessory cover 88 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 113
    Envelope feed accessory covers 1. Open the front cover. Grasp the inner front accessory cover, and then pull it straight out of the product. Figure 2-35 Remove the front accessory covers (1 of 2) 2. Rotate the top of the front accessory receptacle cover away from the product, and then pull it ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 114
    Duplex accessory or cover Pull the duplex accessory or cover out, slightly lift up, and then pull it completely out of the product to remove it. Figure 2-37 Remove the duplex accessory cover Figure 2-38 Remove the duplex accessory 90 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 115
    Tray 2 extension door Before proceeding, remove the following components: ● Duplex accessory, or the duplex accessory cover. See Duplex accessory or cover on page 90. Remove the Tray 2 extension door 1. Carefully flex the Tray 2 extension door to release the hinge pin near the power cord side of...
  • HP LaserJet Enterprise 600 | Service Manual - Page 116
    Top cover Before proceeding, remove the following components: ● Top accessory cover. See Top-accessory cover on page 88. Remove the top cover NOTE: If the optional stapler/stacker or stacker accessory is installed, lift it straight up and off of the product to remove it. Then proceed to step 2. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 117
    3. Remove four screws (callout 3). Figure 2-42 Remove the top cover (2 of 4) 3 4. Partially close the print-cartridge door, and then use a small flat blade screwdriver to release two tabs (callout 4). NOTE: Make sure that these tabs are fully seated when the top cover is reinstalled. Figure 2-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 118
    5. Lift the top cover up and off of the product to remove it. CAUTION: The accessory pin (located in the left-rear corner of the cover) is not captive. Do not lose the pin. Figure 2-44 Remove the top cover (4 of 4) 94 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 119
    Right-side cover Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Remove the right-side cover 1. Release two tabs ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 120
    2. Carefully separate the cover from the product near the control panel. Figure 2-46 Remove the right-side cover (2 of 3) 3. Rotate the top of the cover away from the product, and then and lift the cover up to remove it. Figure 2-47 Remove the right-side cover (3 of 3) 96 Chapter 2 Removal and...
  • HP LaserJet Enterprise 600 | Service Manual - Page 121
    Reinstall the right cover ▲ If you are installing a replacement cover, remove the engine-test button (callout 1) from the discarded cover and then install it on the replacement cover. Figure 2-48 Install the right cover 1 ENWW Covers 97
  • HP LaserJet Enterprise 600 | Service Manual - Page 122
    ..., remove the following components: ● Tray 2 extension door. See Tray 2 extension door on page 91. NOTE: If Tray 2 was not removed prior to servicing the prodcut, remove it now Top accessory cover. See Top-accessory cover on page 88. Duplex accessory cover. See Duplex accessory or cover on page 90...
  • HP LaserJet Enterprise 600 | Service Manual - Page 123
    2. Release two tabs (callout 3), and then rotate the top of the cover away from the product and lift the cover up to remove it. Figure 2-50 Remove the left-side cover (2 of 3) 3 3. Rotate the top of the cover away from the product and lift the cover up to remove it. Figure 2-51 Remove the left-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 124
    Right-front cover Before proceeding, remove the following components: ● Walk-up USB cover, if installed. NOTE: This is the small dust cover that plugs into the walk-up USB port on the front of the product Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage...
  • HP LaserJet Enterprise 600 | Service Manual - Page 125
    3. Gently pull the envelope-feeder connector cover (callout 2) off of the product to remove it. Figure 2-53 Remove the right-front cover (2 of 4) 2 4. Remove three screws (callout 3). Figure 2-54 Remove the right-front cover (3 of 4) 3 ENWW Covers 101
  • HP LaserJet Enterprise 600 | Service Manual - Page 126
    5. Remove the right front cover. Figure 2-55 Remove the right-front cover (4 of 4) 102 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 127
    Rear-upper cover Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95...
  • HP LaserJet Enterprise 600 | Service Manual - Page 128
    2. Remove the rear-upper cover Figure 2-57 Remove the rear-upper cover (2 of 2) 104 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 129
    Front cover Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 130
    2. Release one spring (callout 1), and then slide the front cover toward the right side of the product to remove it. Reinstallation tip Use a pair of needle-nose pliers to reinstall this spring. Figure 2-59 Remove the front cover (2 of 2) 1 106 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 131
    Main assemblies Registration assembly 1. 2. Open the print-cartridge door, and then remove the print cartridge. Use the green handle (located at the right edge of the registration plate) to raise the registrationroller plate, and then remove five screws (callout 1). Figure 2-60 Remove the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 132
    ... of the product. Figure 2-62 Remove the registration assembly (3 of 4) TIP: To reinstall the registration assembly, you must open the registration-roller plate to gain access to the mounting holes. Figure 2-63 Remove the registration assembly (4 of 4) 108 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 133
    Control-panel assembly CAUTION: ESD sensitive component. before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 134
    2. Slightly move the control-panel assembly toward the right side of the product to release it, and then remove the assembly. Figure 2-65 Remove the control-panel assembly (2 of 2) 110 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 135
    Walk-up USB port and cable Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and formatter cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 136
    2. Remove one screw (callout 3). Figure 2-67 Remove the walk-up USB port and cable (2 of 4) 3 3. Remove the USB port and cable assembly. TIP: You might need to push on the mounting tab that secures the USB port holder to the chassis -from the DC controller side of the product-to remove the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 137
    4. If necessary, disconnect one connector (callout 4), remove one screw (callout 5), and then remove the walk-up port PCA (callout 6) from the mounting bracket. Figure 2-69 Remove the walk-up USB port and cable (4 of 4) 4 6 5 ENWW Main assemblies 113
  • HP LaserJet Enterprise 600 | Service Manual - Page 138
    ...wire harness from the retainers (callout 2), disconnect one FFC (callout 3), and then remove two screws (callout 4). TIP: The PCA mounting screw is a shoulder type fastener. When the PCA is reinstalled, make sure that you use this screw to fasten the PCA to the chassis. Figure 2-70 Remove the inner ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 139
    2. Release one tab (callout 5), lift up on the PCA to release it. Figure 2-71 Remove the inner connecting PCA (2 of 3) 5 3. Remove the inner connecting PCA. Figure 2-72 Remove the inner connecting PCA (3 of 3) ENWW Main assemblies 115
  • HP LaserJet Enterprise 600 | Service Manual - Page 140
    Reinstall the inner connecting PCA The back edge of the PCA-near the bottom of the formatter connector-must be correctly positioned in the mounting-bracket slot. Figure 2-73 Correctly installed inner connecting PCA Figure 2-74 Incorrectly installed inner connecting PCA 116 Chapter 2 Removal and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 141
    Fan FN102 Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95. Remove fan FN102 1. Disconnect one connector (callout 1; J79), and then release the wire ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 142
    2. Release one tab (callout 2), and then remove the fan. TIP: When you reinstall the fan, the air must flow into the product. Verify that the airflow arrows that are embossed on the fan body point into the product. Connect the wire-harness connector to the DC controller before reinstalling the fan...
  • HP LaserJet Enterprise 600 | Service Manual - Page 143
    Fan FN103 Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95. Remove fan FN103 1. Disconnect one connector (callout 1; J75), and then release the wire ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 144
    2. Release one tab (callout 2), and then remove the fan. TIP: When you reinstall the fan, the air must flow into the product. Verify that the airflow arrows that are embossed on the fan body point into the product. Figure 2-78 Remove fan FN103 (2 of 2) 2 120 Chapter 2 Removal and replacement ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 145
    Pickup-motor assembly (M101) Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 146
    2. Roteat the motor assembly towards the front of the product to release it, and then remove it. Figure 2-80 Remove the pickup motor (2 of 2) Reinstallation tip Position the motor assembly on the product chassis, and then rotate it toward the back of the product to engage the tabs on the chassis ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 147
    Drum-motor assembly (M102) Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95...
  • HP LaserJet Enterprise 600 | Service Manual - Page 148
    2. Rotate the motor assembly toward the front of the product to release it, and then remove it. Figure 2-82 Remove the drum motor (2 of 2) Reinstallation tip Position the motor assembly on the product chassis, and then rotate it toward the back of the product to engage the tabs on the chassis ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 149
    Lifter-motor assembly (M103) Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 150
    2. Release one spring (callout 2). NOTE: The spring is not captive. Do not lose the spring. Figure 2-84 Remove the lifter motor (2 of 4) 3 3. Release the wire-harness retainer (callout 4), move the wire harness (callout 5) out of the way, and then remove one screw (callout 6). Figure 2-85 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 151
    4. Remove the lifter-motor assembly. Figure 2-86 Remove the lifter motor (4 of 4) ENWW Main assemblies 127
  • HP LaserJet Enterprise 600 | Service Manual - Page 152
    DC controller PCA CAUTION: ESD sensitive component. Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 153
    ...: Correct reinstallation of the DC controller is critical to correct operation of the product. If you are installing a new DC controller, follow the instructions in the reinstallation tips. If you are installing a new formatter and a new DC controller, see the special section that follows this DC ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 154
    3. Turn the product on and then wait for five minutes after the product reaches the Ready state. NOTE: Five minutes is required to allow for NVRAM settings to be written. The same five-minute wait is required several times during this procedure. 4. 5. 6. 7. 8. 9. Turn the product off. Turn the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 155
    Pickup-drive assembly Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95. Pickup-motor assembly. See Pickup-motor assembly (M101) on page 121. DC ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 156
    2. Release the solenoid wire harness (callout 2) from the retainer (callout 3). TIP: Do not damage the wire harness when removing it from the retainer. It might be easier to remove all or the wire harnesses together to release the solenoid wire harness. Figure 2-90 Remove the pickup-drive assembly...
  • HP LaserJet Enterprise 600 | Service Manual - Page 157
    4. Remove one e-clip (callout 5). Figure 2-92 Remove the pickup-drive assembly (4 of 8) 5 5. Remove one shaft collar (callout 6). Figure 2-93 Remove the pickup-drive assembly (5 of 8) 6 ENWW Main assemblies 133
  • HP LaserJet Enterprise 600 | Service Manual - Page 158
    6. Push the tray drive-gear/shaft (located where the e-clip and shaft collar were removed in the previous steps) into the Tray 2 cavity. Figure 2-94 Remove the pickup-drive assembly (6 of 8) 7. Two gears located inside the assembly are not captive when the assembly is removed. Do not lose these ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 159
    8. Reach inside the product and push the rear Tray 2 feed roller up into its raised position (this disengages the roller-lifting arm from the clutch gear), and then remove the pickup-drive assembly. Figure 2-96 Remove the pickup-drive assembly (8 of 8) ENWW Main assemblies 135
  • HP LaserJet Enterprise 600 | Service Manual - Page 160
    ...-locking bars and that the shaft collars are correctly positioned in the paper-pickup drivegear assembly mounting bracket and product chassis. Table 2-2 Pickup-drive assembly 1 2 3 4 5 Pickup drive unit E-clip Bushing 23T gear Retard roller drive shaft 136 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 161
    Fuser-motor assembly (M299) Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 162
    2. Remove two screws (callout 2) and then remove the guide (callout 3). Figure 2-98 Remove the fuser-motor assembly (2 of 3) 3 2 3. Disconnect one wire-harness connector (callout 4), and then remove three screws (callout 5). Remove the fuser-motor assembly. Reinstallation tip Install the fuser-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 163
    Drum-drive assembly Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. Right-side cover. See Right-side cover on page 95. Fan ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 164
    2. Release the wire-harnesses from the retainer on the fan FN102 duct (callout 2) . Figure 2-101 Remove the drum-drive assembly (2 of 4) 2 3. Remove three screws (callout 3). Figure 2-102 Remove the drum-drive assembly (3 of 4) 3 140 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 165
    4. Carefully remove the drum-drive assembly. Figure 2-103 Remove the drum-drive assembly (4 of 4) Reinstall the drum-drive assembly When the drum-drive assembly is reinstalled, make sure that the spring is correctly positioned in the assembly. Figure 2-104 Reinstall the drum-drive assembly ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 166
    Fan FN101 Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Top cover. See Top cover on page 92. Left-side cover. See Left-side cover on page 98. Remove fan FN101 1. Remove two screws (callout 1), and then remove the sheet-metal plate (...
  • HP LaserJet Enterprise 600 | Service Manual - Page 167
    2. Disconnect two connectors (callout 3), and then remove one screw (callout 4). Slide the thermistor sensor bar (callout 5) to the right to release it, and then lift the thermistor sensor bar away from the product. Figure 2-106 Remove fan FN101 (2 of 3) 4 5 3 3. Release the two fan-locking ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 168
    Fan FN301 before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Top cover. See Top cover on page 92. Left-side cover. See Left-side cover on page 98. Remove fan FN301 1. Remove two screws (callout 1), and then remove the fan-cover plate (...
  • HP LaserJet Enterprise 600 | Service Manual - Page 169
    2. Disconnect one connector (callout 3), and then release the wire harness from the retainer (callout 4). Unhook and remove the fan clip (callout 5). Figure 2-109 Remove fan FN301 (2 of 3) 4 5 3 3. Release two tabs (callout 6), and then remove the fan. TIP: When you reinstall the fan, the air ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 170
    Environmental sensor (TH3) Before proceeding, remove the following components Duplex accessory or cover. See Duplex accessory or cover on page 90. Top accessory cover. See Top-accessory cover on page 88. Tray 2 extension door. See Tray 2 extension door on page 91. Top cover. See Top cover on page ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 171
    2. Disconnect one connector (callout 3), and then remove one screw (callout 4). Slide the thermistor sensor bar (callout 5) to the right to release it, and then lift the thermistor sensor bar away from the product. Figure 2-112 Remove the environmental sensor (TH3) (2 of 2) 4 5 3 ENWW Main ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 172
    ... Remove the high-voltage power-supply assembly 1. Remove one screw (callout 1), release one tab (callout 2), and then slide the power-supply PCA guide towards the rear of the product to remove it. Figure 2-113 Remove the high-voltage power-supply assembly (1 of 7) 1 2 148 Chapter 2 Removal and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 173
    2. Remove four screws (callout 3) and one grounding screw (callout 4). WARNING! When reinstalling the power supply, you must use a grounding screw to secure the AC outlet to the product chassis. Figure 2-114 Remove the high-voltage power-supply assembly (2 of 7) 3 4 3. Disconnect five wire-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 174
    4. Remove two screws (product left side; callout 7) and then remove the fan-cover plate (callout 8). Figure 2-116 Remove the high-voltage power-supply assembly (4 of 7) 8 7 5. Disconnect three wire-harness connectors (product left side; callout 9) and then remove four screws (callout 10). Figure...
  • HP LaserJet Enterprise 600 | Service Manual - Page 175
    ... the chassis under the power-supply assembly. CAUTION: Make sure that the four rubber belts and plastic rollers on the feed-guide assembly (mounted to the top of the power supply) remain in place. These belts and rollers can easily become dislodged and you might lose them. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 176
    Feed-guide assembly Before proceeding, remove th following components Top accessory cover. See ... voltage power supply on page 148. Remove the feed-guide assembly 1. Remove five screws (callout 1). Figure 2-120 Remove the feed-guide assembly (1 of 3) 1 152 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 177
    2. Remove one screw (callout 2). Figure 2-121 Remove the feed-guide assembly (2 of 3) 2 3. Remove the feed-guide assembly. Figure 2-122 Remove the feed-guide assembly (3 of 3) ENWW Main assemblies 153
  • HP LaserJet Enterprise 600 | Service Manual - Page 178
    ...guide assembly When you reinstall the feed-guide assembly, make sure that the support foot is correctly positioned on... four rubber belts and plastic rollers on the feed-guide assembly (mounted to the top of the power supply) remain in place. These belts and rollers can easily become dislodged and you...
  • HP LaserJet Enterprise 600 | Service Manual - Page 179
    ... cover. See Front cover on page 105. Remove the Tray 1 pickup assembly 1. Disconnect two wire-harness connectors (callout 1; J71, and J81), and then release the wire harnesses from the guide (callout 2). Figure 2-124 Remove the Tray 1 paper-pickup assembly (1 of 3) 2 1 ENWW Main assemblies 155
  • HP LaserJet Enterprise 600 | Service Manual - Page 180
    2. Remove eight screws (callout 3). NOTE: The four outside screws on the assembly are a different type than the others. Make sure that you replace the screws in the same position that they are removed from. Figure 2-125 Remove the Tray 1 paper-pickup assembly (2 of 3) 3 3 3. Rotate the left side...
  • HP LaserJet Enterprise 600 | Service Manual - Page 181
    Feed-roller assembly Before proceeding, remove the following components Top accessory cover. See...paper-pickup assembly on page 155. Remove the feed-roller assembly ▲ Remove two screws (callout 1),... assembly (callout 2). Figure 2-127 Remove the feed-roller assembly 1 2 ENWW Main assemblies 157
  • HP LaserJet Enterprise 600 | Service Manual - Page 182
    Laser/scanner assembly Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Duplex accessory or cover. See Duplex accessory or cover on page 90. Formatter cover and cage. See Formatter cover and formatter cage on page 71 Top cover. See Top ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 183
    2. Remove the laser/scanner wire-harness from the wire guide (callout 2). Figure 2-129 Remove the laser/scanner assembly (2 of 4) 2 3. Remove four screws (callout 3) and the grounding clips. Figure 2-130 Remove the laser/scanner assembly (3 of 4) 3 ENWW Main assemblies 159
  • HP LaserJet Enterprise 600 | Service Manual - Page 184
    ... when you remove the assembly. CAUTION: When you reinstall the laser/scanner assembly, make sure that the wire-harnesses are correctly routed through the cable guides. If the wire-harnesses are not correctly routed, they can be damaged when the top cover is installed. NOTE: Make sure that the air ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 185
    Paper-delivery assembly Before proceeding, remove the following components Top accessory cover. See Top-accessory cover on page 88. Rear output bin. See Rear output bin on page 87. Formatter cover and cage. See Formatter cover and formatter cage on page 71. Top cover. See Top cover on page 92. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 186
    2. Rotate the top of the guide away form the product, push up on the guide to release it, and then remove the guide. Figure 2-133 Remove the paper-delivery assembly (2 of 4) 1 2 1 2 162 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 187
    3. Use a small flatblade screwdriver to release the locking pin on the shaft lock, and then rotate the lock counter clockwise until the inner retaining tab (gear side) aligns with the hole in the paperdelivery assembly frame. Slide the shaft lock to the right and remove it to release the gear ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 188
    4. Lift up the gear end of the output-delivery assembly slightly and slide the assembly toward the formatter assembly to remove it. CAUTION: The rear face-down output-bin-sensor cable is routed through a notch on the paperdelivery assembly at the gear end of the assembly. When you remove the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 189
    ...) NOTE: The removal steps for the pickup and feed rollers in the 1,500-sheet paper deck are the same as ... Remove the Tray 2 separation, pickup, and feed rollers (3 of 4) on page 67 and Figure 2-8 Remove the Tray 2 separation, pickup, and feed rollers (4 of 4) on page 68 in Tray 2 separation, pickup, ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 190
    ... When this roller is reinstalled, it must lock into place. Verify that the roller is seated on the locking bars that are located on the round black spacer and that ... pin (callout 1 and callout 2). Figure 2-138 Remove separation roller (PD; 2 of 2) 1 2 166 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 191
    Rear cover (PD) 1. Release two tabs (callout 1). Figure 2-139 Remove the rear cover (PD; 1 of 2) 1 2. Rotate the top of the cover away from the feeder, and then lift up on the cover to release it. Remove the cover. Figure 2-140 Remove the rear cover (PD; 2 of 2) ENWW 1,500-sheet paper deck (PD...
  • HP LaserJet Enterprise 600 | Service Manual - Page 192
    Right-side cover (PD) 1. 2. Remove the 1,500-sheet paper deck rear cover. See Rear cover (PD) on page 167. Remove one screw (callout 1). Figure 2-141 Remove the right-side cover (PD; 1 of 2) 1 3. Rotate the top of the cover away from the chassis and then lift it up and remove it. Figure 2-142 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 193
    1,500-sheet paper deck left-side cover Before proceeding, remove the following components; ● 1,500-sheet paper deck rear cover. See Rear cover (PD) on page 167. Remove the left-side cover 1. Before removing the lock-mechanism cover, take note of the location of the retainer tabs (callout 1). The...
  • HP LaserJet Enterprise 600 | Service Manual - Page 194
    2. Slightly pry up on the lock-mechanism cover, and then slide it toward the front of the paper deck to release it. Remove the cover. CAUTION: Do not pry this cover up more than is necessary for clearance when sliding it forward. The retaining tabs on this cover can be easily broken. Figure 2-144 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 195
    4. Remove one screw (callout 3). Figure 2-146 Remove the left-side cover (PD; 4 of 5) 3 5. Rotate the top of the cover away from the chassis and then lift it up and remove it. Figure 2-147 Remove the left-side cover (PD; 5 of 5) 1 2 ENWW 1,500-sheet paper deck (PD) 171
  • HP LaserJet Enterprise 600 | Service Manual - Page 196
    Door (PD) 1. 2. Open the 1,500-sheet paper deck door. Release one tab (callout 1), and then remove the door-stop plate (callout 2). Figure 2-148 Remove the door (PD; 1 of 3) 2 1 3. With the door open about halfway, gently pry open the door slide-bar slot and disengage the door slide-bar from the...
  • HP LaserJet Enterprise 600 | Service Manual - Page 197
    4. Lift the door straight up and off of the door hinge pins to remove it. CAUTION: The door hinge pins are not captive. If the feeder must be turned on its side or placed upside down, remove the hinge pins and the door spring (on the lower hinge pin). Place the pins and the spring where you will ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 198
    Motor (PD) Before proceeding, remove the following components: ● ● 1,500-sheet feeder rear cover. See Rear cover (PD) on page 167. 1,500-sheet feeder right-side cover. See Right-side cover (PD) on page 168. Remove the Motor (PD) 1. Disconnect one wire-harness connector (callout 1; J1703), and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 199
    2. Remove two screws (callout 3). Slightly separate the motor from the feeder chassis, and then slide the motor toward the back of the paper deck to remove the motor. Figure 2-152 Remove the motor (PD; 2 of 2) 3 ENWW 1,500-sheet paper deck (PD) 175
  • HP LaserJet Enterprise 600 | Service Manual - Page 200
    Driver PCA (PD) Before proceeding, remove the following components: ● ● 1,500-sheet feeder rear ... Right-side cover (PD) on page 168. Remove the Driver PCA (PD) 1. Disconnect eight wire-harness connectors (callout 1). Figure 2-153 Remove the driver PCA (PD; 1 of 2) 1 176 Chapter 2 Removal and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 201
    ...screws (callout 2). Use needle-nose pliers to squeeze the top of one of the nylon PCA standoff (callout 3). Gently pop the PCA off of the tab. Repeat the procedure on the remaining standoff. Remove the PCA. Figure 2-154 Remove the driver PCA (PD; 2 of 2) 3 2 ENWW 1,500-sheet paper deck (PD) 177
  • HP LaserJet Enterprise 600 | Service Manual - Page 202
    Lift-drive assembly (PD) Before proceeding, remove the following components 1,500-sheet feeder rear cover. See Rear cover (PD) on page 167. 1,500-sheet feeder right-side cover. See Right-side cover (PD) on page 168. 1,500-sheet feeder motor. See Motor (PD) on page 174. Remove the Lift-drive ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 203
    2. Remove two screws (callout 3) and the remove the sheet-metal plate (callout 4). Figure 2-156 Remove the lift-drive assembly (PD; 2 of 3) 3 4 3. Remove three screws (callout 5), and then carefully remove the lift-drive assembly. Figure 2-157 Remove the lift-drive assembly (PD; 3 of 3) 5 ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 204
    180 Chapter 2 Removal and replacement ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 205
    3 Solve problems To use the information in this chapter, you should have a basic understanding of the HP LaserJet printing process. Explanations of each mechanical assembly, the printer systems, and ...jams Paper does not feed automatically Use manual print modes Solve image-quality problems ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 206
    ..., and then click Printers or Printers and Faxes. Double-click the HP LaserJet Enterprise 600 M601, HP LaserJet Enterprise 600 M602, or HP LaserJet Enterprise 600 M603 item ...HP LaserJet Enterprise 600 M601, HP LaserJet Enterprise 600 M602, or HP LaserJet Enterprise 600 M603 item ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 207
    8. Verify that you have installed the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer printer driver. Check the program to make sure that you are using the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer printer driver. Print a short ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 208
    ...At the control panel, press the Home Open the following menus 3. 4. Administration Reports Configuration/Status Pages button. Scroll to the Administration Menu Map item, and then press the OK button.. Scroll up to the Print option, and then press the OK button. 184 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 209
    ... initial menu within 30 seconds, the product returns to a normal boot (the same as selecting Continue. If the user navigates to another menu, the timeout does not apply. Sign In Enter the Administrator PIN or Service PIN if one is required to access the Preboot menu. ENWW Preboot menu options 185
  • HP LaserJet Enterprise 600 | Service Manual - Page 210
    ...Administrator menu. Before the password is actually cleared, a message will be shown asking to confirm that the password should be cleared. Press the OK button to confirm the action. When the confirmation prompt appears, press the OK button to clear the password. 186 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 211
    ... accessible to this product. Lock Disk Leave Unlocked Select the Leave Unlocked item to use a new secure disk in an unlocked mode for single service event. The secure disk that is already locked to this product will remain accessible to this product and uses the old disk's encryption password ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 212
    ... access to it from any product. NOTE: The system will be unusable until the system files are reinstalled. Erases the crypto key. The disk becomes a non-encrypted disk. Get Status This item provides disk status information if any is available. External Device 188 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 213
    ... address acquisition from the DHCP server. Use this item to manually assign the network addresses. Use this item to...manually enter the IP addresses. Use this item to manually enter the subnet mask. Use this item ...Select the Save and Exit item to save the manual settings. ENWW Preboot menu options ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 214
    ... on DIMMs. In this case, this function will cause the printer to configure the HP firmware first, followed by the third-... applications. The files on the disk will be available after the printer enters the Ready state. Skip Cal... setting before they can enter the Service menu. First Power 190 Chapter...
  • HP LaserJet Enterprise 600 | Service Manual - Page 215
    ...If the product is crashing on Step 4/8, checking this item may allow the problem to be isolated. Once the device is turned on the next time, the Skip .... By default this item is unchecked so that Jetdirect is always enabled. Service Tools Reset Password Subsystems This item requires the Service access...
  • HP LaserJet Enterprise 600 | Service Manual - Page 216
    ... the current settings pages provides a map of the user configurable settings that might be helpful in the troubleshooting process. Print the current settings pages 1. 2. At the control panel, ...OK button. Scroll up to the Print option, and then press the OK button. 192 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 217
    ... evaluate the source of the problem and to reduce the number of steps that are required to fix the problem. Use the troubleshooting flowchart to pinpoint the root cause of hardware malfunctions. The flowchart guides you to the section of this chapter that ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 218
    ... at room temperature for 1 to 2 hours. Check for and remove any non-HP components (for example, print cartridges or memory modules) from the product. Check to.... After completing the instructions, go to the next major step in this troubleshooting flowchart. 194 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 219
    ... messages 3 Event log No Follow the power-on troubleshooting checks. See Power subsystem on page ...display on the control panel? Yes No Open the Troubleshooting menu and print an event log ... can print from the host computer, this is the end of the troubleshooting process. Does the print quality meet ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 220
    ... operating correctly, the next troubleshooting step is to separate print engine, formatter, and control-panel problems. Perform an engine test (see Engine test ...to have the control panel functional as soon as possible in the troubleshooting process so that the control-panel display can ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 221
    If problems with the power-on check persist, refer to table Table 3-8 Power-on defect or blank display ...page 197. Table 3-8 Power-on defect or blank display Problem The power cord is not plugged into the... power supply. Replace the power-supply assembly if necessary. ENWW Troubleshooting process 197
  • HP LaserJet Enterprise 600 | Service Manual - Page 222
    Table 3-8 Power-on defect or blank display (continued) Problem The main cooling fan (located on the left side near the rear of the product) does not turn ... not successful with the formatter removed, replace the DC controller PCA. See DC controller PCA on page 128. 198 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 223
    ... product problems. Understand lights on the formatter Three LEDs on the formatter indicate that the product is functioning correctly. 1 2 3 1 2 3 HP Jetdirect LEDs Connectivity LED Heartbeat LED ENWW Tools for troubleshooting 199
  • HP LaserJet Enterprise 600 | Service Manual - Page 224
    HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network ..., error situations can occur causing the formatter to control panel communication to be interrupted. NOTE: HP recommends fully troubleshooting the formatter and control panel before replacing ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 225
    ..., solid ● Firmware error; problem finding hardware and booting the serial peripheral interface flash memory ◦ Boot process ... peripheral interface (SPI) flash memory boot Green, solid Red, solid ● Firmware error; problem corrupt or missing SPI flash memory ◦ Boot process halted Replace the ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 226
    ... LED, error state Green, solid Red, solid ● Diagnostic failure ◦ Follow diagnostic instructions Turn the power off, and then on again to restart the ... progression above. Follows initialization progression above. Follows initialization progression above. 202 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 227
    ... functionality Red ● Formatter error or failure Serial peripheral interface (SPI) flash memory boot error Power on self test (formatter) failed Diagnostic (formatter) ...Turn the power off, and then on again. If the error persists, perform a firmware upgrade. ENWW Tools for troubleshooting 203
  • HP LaserJet Enterprise 600 | Service Manual - Page 228
    Engine diagnostics This section provides an overview of the engine diagnostics that are available in the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer product. The product contains extensive internal diagnostics that help in ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 229
    ..., assume that the cleaning, conditioning, writing, and developing functions of the electrophotographic process are functioning correctly. Troubleshoot the failure as a transfer or fusing problem. If no image is present on the drum, perform ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 230
    ...500. Press the Home button. ● ● Open the following menus Administration Troubleshooting Diagnostic Tests 3. 4. Scroll to Paper Path Test, and then ...2. Press the Home button. Open the following menus Administration Troubleshooting Diagnostic Tests 3. Scroll to Paper Path Sensors, and then...
  • HP LaserJet Enterprise 600 | Service Manual - Page 231
    ...clear or clear to green. It might take a few seconds to change. Figure 3-2 Paper sensors PS106 PS108 PS103 PS700 PS102 PS1603 PS1603 PS1603 PS1704 Table 3-11 Paper sensor test designators Designator PS103 PS102 Sensor Top of page sensor Pre-feed sensor ENWW Tools for troubleshooting 207
  • HP LaserJet Enterprise 600 | Service Manual - Page 232
    ... by a letter and number on the control panel display. 1. 2. Press the Home button. Open the following menus Administration Troubleshooting Diagnostic Tests 3. 4. Scroll to the Manual Sensor Test item, and then press the OK button. Activate a ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 233
    Table 3-12 Manual sensor diagnostic tests (continued) Manual sensor test designator PS106/108 Sensor or switch Replacement component Replace the ... Replace the product Replace the product Replace the cassette pickup assembly Replace the cassette pickup assembly ENWW Tools for troubleshooting 209
  • HP LaserJet Enterprise 600 | Service Manual - Page 234
    ... the top of page sensor (PS103) flag. NOTE: You might need to lift the flap-use the green handles-to expose the sensor flag. Figure 3-3 Test the top of page sensor 3. Check the control-panel display for sensor response (the dot on the display will turn green). 210 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 235
    ... of paper to override the Tray 2 pre-feed sensor (PS102). NOTE: The paper must be thick enough to depress and hold in place the sensor actuator arm. Figure 3-4 Test the Tray 2 pre-feed sensor (PS102) Figure 3-5 paper feeder and paper deck media path sensors ENWW Tools for troubleshooting 211
  • HP LaserJet Enterprise 600 | Service Manual - Page 236
    Fuser delivery sensor (PS700) 1. 2. Open the rear output bin. Activate the fuser delivery sensor (PS700) flag. Figure 3-6 Test the fuser delivery sensor (PS700) 3. Check the control-panel display for sensor response (the dot on the display will turn green). 212 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 237
    Duplex sensor (PS1502) 1. 2. 3. Remove the duplexer. Verify that the duplexer sensor (PS1502) flag moves freely. If the flag does not move freely, replace the duplexer. Figure 3-7 Test the fuser duplex sensor ENWW Tools for troubleshooting 213
  • HP LaserJet Enterprise 600 | Service Manual - Page 238
    ... paper width sensors (PS106/108). Figure 3-8 Test the fuser pressure-release sensor 3. 4. Check the control-panel display for sensor response (the dot on the display will turn green). If the sensor does not respond, check the connectors at the DC controller. 214 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 239
    Output bin full sensor (PS104) This sensor flag is located in the output bin area. Activate the sensor flag, and then check the control-panel display for sensor response. Figure 3-9 Test the output bin full sensor (PS104) ENWW Tools for troubleshooting 215
  • HP LaserJet Enterprise 600 | Service Manual - Page 240
    ... present sensor (PS105) 1. Open Tray 1, and then activate the Tray 1 paper present sensor (PS105) flag. Figure 3-10 Test the Tray 1 paper present sensor (PS105) 2. Check the control-panel display for sensor response (the dot on the display will turn green). 216 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 241
    ... (PS101) 1. 2. Remove the Tray 2 cassette. Activate the Tray 2 paper present sensor (PS101) senor flag Figure 3-11 Test the Tray 2 paper present sensor (PS101) 3. Check the control-panel display for sensor response (the dot on the display will turn green). ENWW Tools for troubleshooting 217
  • HP LaserJet Enterprise 600 | Service Manual - Page 242
    ...sensor (PS107) 1. 2. Remove the Tray 2 cassette. Activate the Tray 2 top of stack sensor (PS107) senor flag. Figure 3-12 Test the Tray 2 top of stack sensor (PS107) 3. Check the control-panel display for sensor response (the dot on the display will turn green). 218 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 243
    ... 6 sensors and switches. 1. 2. Remove the Tray 2 cassette. Activate the Tray 2 paper size switches (SW102). Figure 3-13 Test the Tray 2 paper size switches (SW102) 3. Check the control-panel display for sensor response (the dot on the display will turn green). ENWW Tools for troubleshooting 219
  • HP LaserJet Enterprise 600 | Service Manual - Page 244
    ...the Home button. Open the following menus Administration Troubleshooting Diagnostic Tests 3. 4. Scroll to the Manual Tray/Bin Sensor Test item, and ...2. Press the Home button. Open the following menus Administration Troubleshooting Diagnostic Tests 3. 4. Scroll to the Print/Stop Test item, and...
  • HP LaserJet Enterprise 600 | Service Manual - Page 245
    ... assembly re-pick photosensor (PS1502). 600 msecs 1,200 msecs 2,250 msecs ... button. Open the following menus Administration Troubleshooting Diagnostic Tests 3. 4. Scroll to the Print/Stop ... the OK button. The following table describes the component tests. ENWW Tools for troubleshooting 221
  • HP LaserJet Enterprise 600 | Service Manual - Page 246
    ... MOTOR FUSER MOTOR TRAY PICKUP MOTOR FEED ROLLER CLUTCH MP TRAY SOLENOID TRAY 2 ... tray pickup motor. This test activates the paper feed roller clutch. These tests activate the pickup solenoid ... duplexing reverse motor. This test activates the duplexing feed motor. 222 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 247
    Diagrams Block diagrams Main assemblies Figure 3-14 Main assemblies 1 2 3 6 5 7 4 1 2 3 4 5 6 7 Laser/scanner unit Lifter drive unit Tray 2 pickup drive unit Feed roller unit Delivery unit Fuser Multipurpose tray pickup unit ENWW Tools for troubleshooting 223
  • HP LaserJet Enterprise 600 | Service Manual - Page 248
    Main parts Figure 3-15 Main parts 1 2 3 7 6 5 1 2 3 4 5 6 7 Transfer roller Multipurpose tray pickup roller Multipurpose tray feed roller Multipurpose tray separation roller Input tray ... tray) Input tray feed roller Input tray pickup roller 4 224 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 249
    Motors and fans Figure 3-16 Motors and fans 1 2 3 4 5 8 7 1 2 3 4 5 6 7 8 Fuser motor (M299) Fan (FN102) Drum motor (M102) Fan (FN103) Feed motor (M101) Lifter motor (M103) Fan (FN301) Fan (FN101) 6 ENWW Tools for troubleshooting 225
  • HP LaserJet Enterprise 600 | Service Manual - Page 250
    ... 500-sheet feeder Figure 3-18 500-sheet feeder main parts 1 2 3 5 1 2 3 4 5 4 Paper feeder pickup roller Paper feeder lifter driver unit Paper feeder pickup drive unit Paper feeder separation roller Paper feed roller 226 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 251
    Figure 3-19 500-sheet feeder solenoid and PCA 1 2 1 2 Driver PCA Pickup solenoid 1,500-sheet feeder Figure 3-20 1,500-sheet feeder main units 2 3 1 1 2 3 Front door unit Pickup drive unit Lifter drive unit ENWW Tools for troubleshooting 227
  • HP LaserJet Enterprise 600 | Service Manual - Page 252
    Figure 3-21 1,500-sheet feeder main parts 1 2 3 1 2 3 Pickup roller Feed roller Separation roller Figure 3-22 1,500-sheet feeder motor and PCA 1 2 1 2 Driver PCA Lifter motor 228 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 253
    ... Tray 1 pickup solenoid SL101 Tray 2 pickup solenoid M103 Tray 2 lift motor TG101 memory tag I/O FN102 cooling fan PS104 face-down output full sensor CL101 feed clutch SW101 ...pin 2-pin 2-pin 2-pin 2-pin 3-wire 3-pin 3-pin (2-wire) 3-pin 4-pin (3-wire) 6-pin 3-pin ENWW Tools for troubleshooting 229
  • HP LaserJet Enterprise 600 | Service Manual - Page 254
    ... sensor PS107 Tray 2 media stack sensor 1 PS907 Tray 2 media stack sensor 2 J93 J94 Laser/driver PCA PS102 pre-feed sensor PS108 media width sensor 2 PS103 top of page sensor PS106 ... 7-wire 5-pin 6-pin 6-wire 7-pin 8-pin (7-wire) 5-pin 10-pin 8-pin 7-pin 8-pin 230 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 255
    Product base connectors Figure 3-24 Product base connectors ENWW Tools for troubleshooting 231
  • HP LaserJet Enterprise 600 | Service Manual - Page 256
    500-sheet paper tray connectors Figure 3-25 500-sheet paper tray connectors 1,500-sheet paper tray connectors Figure 3-26 1,500-sheet paper tray connectors 232 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 257
    Duplexer connectors Figure 3-27 Duplexer connectors Envelope feeder connectors Figure 3-28 Envelope feeder connectors ENWW Tools for troubleshooting 233
  • HP LaserJet Enterprise 600 | Service Manual - Page 258
    General timing chart Figure 3-29 General timing chart 234 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 259
    ... 3.3V 5.0V 5.0V 5.0V GND CAN-H CAN-L GND PWRON GND GND GND GND FPCK /FPCS FPI GND FP0 GND Media stack surface Media stack surface sensor 1 sensor 2 SW102 GND J120 4 4 3 3 2 1 2 1 PS107 PS907 M Formatter M102 Cassette media size switches Drum motor ENWW Tools for troubleshooting 235
  • HP LaserJet Enterprise 600 | Service Manual - Page 260
    ...3.3V FPO FPI FPCK /FPCS GND 5V Scanner motor 4 4 3 3 2 2 1 1 J143 BD PCB 3 3 2 2 1 1 Laser driver PCB 12 11 10 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 TB25 9 J70 J144 12 11 10 J145 D...1 2 3 4 1 M M M101 M299 2 3 Feed motor Fixing motor J124DB J124LB 236 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 261
    ...3 CLK 2 STS 1 CMD J1602 PPATH_SNS Paper feeder driver PCA 5 STS 4 CLK 3 CMD 2 +24V 1 GND ... 1 PF media stack surface sensor 2 PS1603 To printer or paper feeder 2 1 J105L A3 J105LA J105LB J1609 1 2 J1603 1 1 2 1 2 2 3 1 2 J1605 J1606 J1604 B4 J1608 1 2 3 5 4 Tools for troubleshooting 237
  • HP LaserJet Enterprise 600 | Service Manual - Page 262
    ...media stack surface sensor 2 BROWN RED 238 PD media size switch SW1700 PD lifter motor M1700 M 1 2 3 4 1 J1720 1 2 3 4 2 3 4 To printer or paper feeder J105L Chapter 3 Solve problems A3 J105LA J105LB J1710 1 1 2 3 4 2 3 4 5 6 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 263
    ...3V GND CPU B ENWW 2 4 PS1800 1 3 Envelope presence sensor Envelope feeder driver PCA J1804 1 MT1800 1 2 3 2 3 4 5 J1800 J1801 J1802 1 2 3 4 Figure 3-34... 1 4 3 2 1 M PS1802 Envelope multiple feed sensor M1800 Envelope feeder pickup motor Tools for troubleshooting To printer 239
  • HP LaserJet Enterprise 600 | Service Manual - Page 264
    ... M Side registration guide home position sensor PS1503 2 2 1 1 Chapter 3 Solve problems J1520 1... diagram Face-up sensor Duplex driver PCA J1500 PS1502 3 3 2 2 1 1 J1524 J1504... J124D B3 J124DA A4 J124DB Duplex cooling fan 3 2 1 4 3 2 1 J66 1 1 2 2 3 3 4 4 5 5 6 6 ENWW To printer
  • HP LaserJet Enterprise 600 | Service Manual - Page 265
    Internal print-quality test pages Print-quality-troubleshooting pages Use the built-in print-quality-troubleshooting pages to help diagnose and solve print-quality problems. 1. 2. Press the Home button. Open the following menus Administration Troubleshooting Print Quality Pages 3....
  • HP LaserJet Enterprise 600 | Service Manual - Page 266
    ... Interval ◦ Select the number of pages at which to automatically clean the paper path TIP: HP recommends processing a cleaning page after every 5000 printed pages. ● Cleaning Size ◦ Select Letter or A4 242 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 267
    ... settings, to help troubleshoot product problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. 1. 2. Press the Home button. Open the following ... Page item, and then press the OK button. ENWW Tools for troubleshooting 243
  • HP LaserJet Enterprise 600 | Service Manual - Page 268
    ...1 2 3 4 5 6 7 Table 3-16 Configuration page elements Item 1 2 3 4 Description General Information Installed Personalities and Options HP Web Services Memory Item 5 6 7 Description Event Log Security Paper Trays and options 244 Chapter 3 Solve ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 269
    HP embedded Jetdirect page The second configuration page is the HP embedded Jetdirect page, which contains the following information: Figure... IPv6 information Always make sure the status line under the HP Jetdirect configuration lines indicates "I/O Card Ready". ENWW Tools for troubleshooting 245
  • HP LaserJet Enterprise 600 | Service Manual - Page 270
    Print quality troubleshooting tools Repetitive image defect ruler Defects on product rollers can ... defects Component Primary charging roller Transfer roller Developer roller Tray 1 pickup... of the capabilities of this product, a firmware upgrade might be required. HP recommends that you periodically go...
  • HP LaserJet Enterprise 600 | Service Manual - Page 271
    ... enable this feature by using the control-panel menus or the HP Embedded Web Server before it can be ... select the Enable option. To enable this feature by using the HP Embedded Web Server, click the Print ...button, and then select the Retrieve Values Copies Copies ENWW Tools for troubleshooting 247
  • HP LaserJet Enterprise 600 | Service Manual - Page 272
    ... to continue Continue* Low Threshold Settings 1-100% Default values for the CE390A cartridge M601 = 8% M602 = 11% M603 = 20% Third level Fourth level Values ... the CE390X cartridge: ● ● Maintenance Kit Very Low Settings M602 = 5% M603 = 9% Stop Prompt to continue Continue* Low ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 273
    ... Trays Second level Use Requested Tray Values Exclusively* First Manually Feed Prompt Always* Unless Loaded Size/Type Prompt Display* Do Not ... list. Select a type from the list. Select a size from the list. Select a type from the list. ENWW Tools for troubleshooting 249
  • HP LaserJet Enterprise 600 | Service Manual - Page 274
    ... Second level Date/Time Format Third level Date Format Fourth level Values DD/MMM/YYYY MMM/DD/YYYY YYYY/MMM/DD Time Format 12 hour (AM/PM) 24 hours Date/Time Date Month Day Year Time Hour Minute AM/PM Select values from the lists. Select values from the lists. 250 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 275
    ... X1 Shift Y1 Shift X2 Shift Y2 Shift Adjust Paper Types Select from a list of paper types that the product supports. The available options are the same for each paper type. ... Modes Optimize Line Detail Normal* Alternate 1 Alternate 2 Alternate 3 Off ENWW Tools for troubleshooting 251
  • HP LaserJet Enterprise 600 | Service Manual - Page 276
    ... (continued) First level Second level Third level Restore Optimize Resolution 300 x 300 dpi 600 x 600 dpi FastRes 1200* ProRes 1200 Economode Off* On Toner Density Range: 1...Folder Name Sort Stored Jobs By Job Name* Date Restore Factory Settings Fourth level Values 252 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 277
    ...(*) indicate the factory default setting. Table 3-23 Print Settings menu First level Manual Feed Second level Values Enabled Disabled* Courier Font Regular* Dark Wide A4... Auto* PCL PS PDF PCL Form Length Range: 5 - 128 Default = 60 Orientation Portrait* Landscape ENWW Tools for troubleshooting 253
  • HP LaserJet Enterprise 600 | Service Manual - Page 278
    ...: 0 - 110 Default = 0 Font Pitch Range: 0.44 - 99.99 Default = 10.00 Font Point Size Range: 4.00 - 999.75 Default = 12.00 Symbol Set Append CR to LF Select from a list of symbol sets. No* Yes Suppress Blank Pages No* Yes Media Source Mapping Standard* Classic 254 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 279
    ... Unit of Measure Select from a list of sizes that the product supports. Inches mm X Dimension Y Dimension Output Bin ...-10 to 10 Select from a list of languages that the product supports. Display Hide Inactivity Timeout Range: 10 - 300 seconds Default = 60 seconds ENWW Tools for troubleshooting 255
  • HP LaserJet Enterprise 600 | Service Manual - Page 280
    ... to continue Continue* Low Threshold Settings 1-100% Default values for the CE390A cartridge M601 = 8% M602 = 11% M603 = 20% Second level Third level Values ... the CE390X cartridge: ● ● Maintenance Kit Very Low Settings M602 = 5% M603 = 9% Stop Prompt to continue Continue* Low ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 281
    ... Trays menu First level Use Requested Tray Values Exclusively* First Manually Feed Prompt Always* Unless Loaded Size/Type Prompt Display* Do Not Display ...Tray Custom Tray Image Rotation Standard Alternate Override A4/Letter Yes* No ENWW Tools for troubleshooting 257
  • HP LaserJet Enterprise 600 | Service Manual - Page 282
    ... the Home menu, and then select the Multi-Bin Mailbox Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 3-28 Multi-Bin Mailbox Settings menu First level Operation Mode Values Mailbox* Stacker Job Separator Collator 258 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 283
    ...* Auto IP Manual Manual Settings NOTE: This menu is available only if you select the Manual option under the Config Method menu. Subnet Mask Default Gateway Default IP Enter the...Auto IP* Legacy DHCP Release No* Yes DHCP Renew No* Yes IP Address Enter the address. ENWW Tools for troubleshooting 259
  • HP LaserJet Enterprise 600 | Service Manual - Page 284
    ...level Second level Third level Primary DNS Secondary DNS IPV6 Settings Enable Off On* Address Manual Settings Enable Address DHCPV6 Policy Router Specified Router Unavailable* Always Primary DNS ...Yes No* SNMP Test Yes No* Data Path Test Yes No* Fourth level Values 260 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 285
    ... Range: 1 - 60 hours Default = 1 hour Execute No* Yes Ping Test Dest Type IPV4 IPV6 Dest IPv4 Dest IPv6 Packet Size Timeout Count Print Results Yes No Execute ... Results Packets Sent Packets Received Percent Lost RTT Min RTT Max RTT Average Ping in Progress Yes No ENWW Tools for troubleshooting 261
  • HP LaserJet Enterprise 600 | Service Manual - Page 286
    Table 3-30 Jetdirect Menu (continued) First level Second level Third level Refresh Fourth level Yes No Link Speed Auto* 10T Half 10T Full 100TX Half 100TX Full 1000T Full Values 262 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 287
    ..., press the Home menu, and then select the Troubleshooting menu. button, select the Administration In the following ... indicate the factory default setting. Table 3-31 Troubleshooting menu First level Print Event ... Range: 0 - 60,000 Second level Third level Values ENWW Tools for troubleshooting 263
  • HP LaserJet Enterprise 600 | Service Manual - Page 288
    ... menu CAUTION: Data backup and restoration is the responsibility of the customer/administrator of the product. Service personnel should not back up or restore customer data under any... pages at which to automatically clean the product. Letter A4 Print Cleaning Page 264 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 289
    ... a USB storage device with a firmware upgrade bundle into the USB port, and follow the onscreen instructions. Service menu To display: At the product control panel, press the Home Maintenance menu, and then select the Service menu. button, select the Device The Service menu is ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 290
    ... action Install the correct HP print cartridge for this product (CE390A or CE390X). NOTE: The CE390X cartridge is not compatiable with the HP LaserJet Enterprise 600 M601. 10.00.60 Description The black cartridge is low. Recommended action If print quality is ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 291
    ...replace the print cartridge. TIP: Advise the customer that HP recommends that they have replacement supplies ... off, and then on. Check the cartridge memory tag. If it is damaged, replace the cartridge. If the error persists, replace the indicated print cartridge. ENWW Tools for troubleshooting 267...
  • HP LaserJet Enterprise 600 | Service Manual - Page 292
    ...Recommended action Replace the fuser. TIP: Advise the customer that HP recommends that they have replacement supplies available ... quality is no longer acceptable. NOTE: After an HP supply has reached the very low threshold, the HP premium protection warranty ends. 268 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 293
    ...parts chapter in the service manual for the fuser kit part number. TIP: Advise the customer that HP ...parts chapter in the service manual for the fuser kit part number. TIP: Advise the customer that HP ... chapter in the service manual for the maintenance kit part number. TIP: Advise the customer that HP...
  • HP LaserJet Enterprise 600 | Service Manual - Page 294
    ...longer acceptable, replace the maintenance kit. See the parts chapter in the service manual for the maintenance kit part number. TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no...
  • HP LaserJet Enterprise 600 | Service Manual - Page 295
    ... acceptable, replace the print cartridge. See the parts chapter in the service manual for the correct cartridge part number. TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 296
    ... fuser. Install a supply that is designed for this product. See the parts chapter in the service manual for the correct supply part number. 11.00.YY Internal ... code. Recommended action Check the product for a jam. See the clear jams section in the service manual. 272 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 297
    ...the product for a jam. See the clear jams section in the service manual. 13.D3.DZ Description Late ... product for a jam. See the clear jams section in the service manual. 13.E5.FF Description A... product for a jam. See the clear jams section in the service manual. ENWW Tools for troubleshooting 273
  • HP LaserJet Enterprise 600 | Service Manual - Page 298
    ...the product for a jam. See the clear jams section in the service manual. Use the component test to isolate a ...the product for a jam. See the clear jams section in the service manual. 13.FF.EE Description A... jam. See the clear jams section in the service manual. Use the Manual sensors test or Tray/Bin...
  • HP LaserJet Enterprise 600 | Service Manual - Page 299
    ... the jam. See the clear jams section in the service manual. 13.WX.YZ Fuser ... the jam. See the clear jams section in the service manual. Make sure media is within... manual. 13.WX.YZ Jam below control panel Description ◦ 13.B2... for a jam. See the clear jams section in the service manual. 13.WX.YZ Jam...
  • HP LaserJet Enterprise 600 | Service Manual - Page 300
    ... printing. Recommended action Clear the jam. See the clear jams section in the service manual. 13.WX.YZ Jam in Tray Description A ... cover. Recommended action Clear the jam. See the clear jams section in the service manual. 14.00.XX Description A feed roller error has occurred 14.00.01 (event ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 301
    ... damage. Clean or replace the rollers as necessary. 20.00.00 Insufficient memory: To continue, ... product has experienced a memory error. You might have tried to transfer too many ...Description The page decompression process was too slow for the printer. Recommended action Touch the OK button ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 302
    ... 32.1C.02 (event code) NVRAM backup/restore service restore started ◦ 32.1C.03 (event code)... ◦ 32.1C.0C (event code) Backup cancelled from the HP Embedded Web Server ◦ 32.1C.0D (event... (event code) Backup/restore timeout while communicating with the formatter 278 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 303
    ... ◦ 32.1C.1A (event code) Backup of digital send subsystem failed ◦ 32.1C.1B (event code) Backup of print subsystem failed ◦ 32.1C.1C (event code) Backup of networking subsystem failed ◦ 32.1C.1D (event code) Backup of finishing subsystem failed ENWW Tools for troubleshooting 279
  • HP LaserJet Enterprise 600 | Service Manual - Page 304
    ... code) Reset of networking subsystem failed ◦ 32.1C.2A (event code) Reset of finishing subsystem failed ◦ 32.1C.2B (event code) Reset formatter timeout ◦ 32.1C.2C (event code) Reset finisher timeout ◦ 32.1C.2D (event code) Reset scanner timeout 280 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 305
    ... Use larger capacity storage device Check network share ◦ 32.1C.09 (event code) Use a valid backup file ◦ 32.1C.0A (event code) Use a valid backup file Reboot and observe state of product Do a partition clean using the Preboot menu. ◦ 32.1C.0B (event code) ENWW Tools for troubleshooting 281
  • HP LaserJet Enterprise 600 | Service Manual - Page 306
    ...) Turn the product off then on and retry ◦ 32.1C.17 (event code) Turn the product off then on and retry ◦ 32.1C.18 (event code) Turn the product off then on and retry ◦ 32.1C.19 (event code) Turn the product off then on and retry ◦ 32.1C.1A (event code) 282 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 307
    ... clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu. ◦ 32.1C.24 (event code) Turn the product off then on and retry. ◦ 32.1C.25 (event code) Turn the product off then on and retry. ◦ 32.1C.26 (event code) ENWW Tools for troubleshooting 283
  • HP LaserJet Enterprise 600 | Service Manual - Page 308
    ... on and retry. 32.21.00 Description Corrupt firmware in external accessory Recommended action Turn the product off, then on, and retry. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu 284 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 309
    ... has overflowed. Recommended action Touch the OK button to print the transferred data (some data might be lost). Check the ... overflow. Recommended action Touch the OK button to print the transferred data (some data might be lost). Check the host configuration. ENWW Tools for troubleshooting 285
  • HP LaserJet Enterprise 600 | Service Manual - Page 310
    .... Detected media is longer or shorter than expected. ◦ Y=A Size mismatch. Detected media too long. ◦ Y=B Size mismatch. Detected media too short. ◦ Y=C Size mismatch. Inter-page gap error. ◦ Z=D Source is duplexer ◦ Z=E Source is envelope feeder ◦ Z=2 286 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 311
    ... the correct paper size and that the sliding paper guides are correctly adjusted. Use the Tray/Bin manual sensor test to verify that the envelope...mismatch. Inter-page gap error. ◦ Z=D Source is duplexer ◦ Z=E Source is envelope feeder ◦ Z=1 Source is Tray 1 ENWW Tools for troubleshooting 287
  • HP LaserJet Enterprise 600 | Service Manual - Page 312
    ... correct paper size and that the sliding paper guides are correctly adjusted. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly ... = 8 (expected type) Light media ◦ Y = 9 (expected type) Rough media 288 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 313
    ... Recommended action Load the tray with the size and type of paper indicated, or use another tray if...and the tray is loaded with the correct paper type, check the print driver settings to make sure ...Sensor. If the error persists, replace the paper pickup assembly. ENWW Tools for troubleshooting 289
  • HP LaserJet Enterprise 600 | Service Manual - Page 314
    ... product error has occurred XX = error type Y = fuser mode Z = input tray XX =... adjustment ◦ XX = 20 Image drum HV ◦ Y=2 Normal typed (not AutoSense) ◦ Y = 3) Light media 1,... ◦ Z=0 Envelope feeder ◦ Z=1 Tray 1 ◦ Z=2 Tray 2 ◦ Z=3 Tray 3 ◦ Z=4 Tray 4 290 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 315
    ... the Partial Clean item in the Preboot menu. 47.01.XX Description Image transformer internal error Recommended action Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu. ENWW Tools for troubleshooting 291
  • HP LaserJet Enterprise 600 | Service Manual - Page 316
    ...47.05.00 Description Print spooler framework internal error Recommended action Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu. 47.06.XX Description Print App internal error 292 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 317
    ... Clean item in the Preboot menu. 47.WX.YZ Printer Calibration Failed To continue, touch "OK" Description ... or implement one of the image patterns files. Y = calibration type, Z = event ◦ 47.FC.20 (event code) ... Modulation Image not found ◦ ENWW 47.FC.43 (event code) Tools for troubleshooting 293
  • HP LaserJet Enterprise 600 | Service Manual - Page 318
    ... port Invalid network configuration setting The error might be caused by the print job Invalid printer driver Problem with the software application Problem with... has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 319
    ... 2. 3. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. Reconnect the connector (J62) on the low-voltage power supply PCA. If the error persists, replace the low-voltage power supply. W = 11 ENWW Tools for troubleshooting 295
  • HP LaserJet Enterprise 600 | Service Manual - Page 320
    ... (J221) and the DC controller PCA connector (J89). Use the Component Test item in the Troubleshooting menu to test the fuser motor. If the motor fails the test, replace the fuser ... XX = 00 laser/scanner motor startup error ◦ XX = 20 Laser/scanner rotation error 296 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 321
    .... 54.06.21 Primary laser/scanner beam detect abnormality 1. 2. 3. Turn the product off, and then on. If the product has had parts removed or replace, check the connector (J93) on the DC controller PCA. If the error persists, replace the laser/scanner assembly. ENWW Tools for troubleshooting 297
  • HP LaserJet Enterprise 600 | Service Manual - Page 322
    ...00.01 (event code) DC controller memory error ◦ 55.00.03 (event ....01.06 (event code) NVRAM memory data error warning ◦ 55.02.06 (event code) NVRAM memory access error warning Recommended action Turn... for damage. If a connector is damaged, replace the connector. 298 Chapter 3 Solve problems ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 323
    ..., and then on. Listen for fan noise at the left side of the product. If no noise is heard, replace the duplex fan (FN107). If the fan has been removed or replaced, check the connector (J64) on the DC controller PCA. If the error persists, replace the duplexer. ENWW Tools for troubleshooting 299
  • HP LaserJet Enterprise 600 | Service Manual - Page 324
    ... check the connector (J85 and J95) on the DC controller PCA. If the error persists, replace the LVPS. 59.00.YY error To continue turn off then on Description A motor error has occurred. ◦ YY = 00 Paper path malfunction Recommended action 59.00.20 or 59.00.30 300 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 325
    ... has occurred. Recommended action 59.A2.02 or 59.A2.11 Lifter driver assembly Tray 2 failure 1. 2. 3. 4. Use the Tray/Bin manual sensor test to verify that the Tray 2 ... persists, replace the lifter drive assembly (Tray 2). 59.A2.12 to 59.A2.15 ENWW Tools for troubleshooting 301
  • HP LaserJet Enterprise 600 | Service Manual - Page 326
    ... error has occurred. Recommended action 60.00.02 Lifter driver assembly Tray 2 failure 1. 2. 3. 4. 5. Use the Tray/Bin manual sensor test to verify that ...00.12 to 60.00.15 Lifter driver assembly Tray 3 failure 1. 2. 3. 4. 5. Use the Tray/Bin manual sensor test to verify that...
  • HP LaserJet Enterprise 600 | Service Manual - Page 327
    ... still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk. 65.X0.A1 Output accessory disconnected Description An external ... ◦ 66.80.23 (event code) Lift sensor malfunction ◦ 66.80.33 (event code) ENWW Tools for troubleshooting 303
  • HP LaserJet Enterprise 600 | Service Manual - Page 328
    Output roller malfunction ◦ 66.80.35 (event code) Self priming malfunction ◦ 66.80.51 (event... 66.80.61 (event code) System error 11 (lifter task trouble) ◦ 66.80.62 (event code) System error 12 (inter... (event code) Page-info in flush ◦ 66.80.71 (event code) 304 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 329
    ...Turn the product off, and then on. If the error persists, replace the duplexer. 70.00.00 Error To continue turn off then on Description DC controller failure Recommended action Turn the product off, and then on. If the error persists, replace the DC controller. ENWW Tools for troubleshooting 305
  • HP LaserJet Enterprise 600 | Service Manual - Page 330
    ... print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad ... the software application, or a problem with the file you are printing. Make sure you are using the correct printer driver. Try printing using a different software application. Try...
  • HP LaserJet Enterprise 600 | Service Manual - Page 331
    ... buffer ◦ 80.03.13 (event code) Max stream channels ◦ 80.03.14 (event code) Max datagram channels ◦ 80.03.15 (event code) Card reset failed ◦ 80.03.16 (event code) Self test failure ◦ 80.03.17 (event code) Unknown PGP packet ◦ 80.03.18 (event code) ENWW Tools for troubleshooting 307
  • HP LaserJet Enterprise 600 | Service Manual - Page 332
    ... ◦ 81.03.02 (event code) Channel table full ◦ 81.03.03 (event code) Producer index not reset ◦ 81.03.04 (event code) Consumer index not reset ◦ 81.03.05 (event code) Queue position size ◦ 81.03.06 (event code) Transport overflow ◦ 308 81.03.07 (event code) ENWW Chapter 3 Solve problems
  • HP LaserJet Enterprise 600 | Service Manual - Page 333
    ...) Duplicate I/O channel Recommended action Turn the product off, and then on. If the error persists, replace the EIO device.. 82.73.46 OR 82.73.47 Description A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware. ENWW Tools for troubleshooting 309
  • HP LaserJet Enterprise 600 | Service Manual - Page 334
    ... occurred in the configuration volume Recommended action Turn the product off, and then on. Use the Clean Disk item in the Preboot menu. Reload the firmware. 98.00.04 Corrupt data in job data volume Description Data corruption has occurred in the job data volume 310 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 335
    ... header number and size. Indicates a problem with the network environment, not the device. Recommended ...not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary ... Description A remote firmware upgrade (RFU) was not performed. ENWW Tools for troubleshooting 311...
  • HP LaserJet Enterprise 600 | Service Manual - Page 336
    ... Download the RFU file and attempt the upgrade again. If the error persists, replace the hard disk. 99.00.08 Upgrade not performed error reading upgrade Description A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data. 312 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 337
    ... Description A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn't match version 1 size. Recommended action Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU. ENWW Tools for troubleshooting 313
  • HP LaserJet Enterprise 600 | Service Manual - Page 338
    ...99.00.22 (event log) The bundle header version is not supported by this firmware ◦ 99.00.23 (event log) The package header version is not supported by this firmware 99.00.24 (event log) The format... of the package is invalid ◦ 99.00.26 (event log) 314 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 339
    ... action Download the correct firmware file from www.hp.com/go/lj600Series_firmware, and then resend ...hard disk currently installed is not recognized or supported by the product. Recommended action Install the correct ... menu, then reload firmware and lock the disk. ENWW Tools for troubleshooting 315...
  • HP LaserJet Enterprise 600 | Service Manual - Page 340
    ...(solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device. Recommended ... menu. Press the Help button to see the help text for the error. Select the Administrator menu. 316 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 341
    ... quality is no longer acceptable, replace the supply. HP recommends that the customer have a replacement supply ...when print quality is no longer acceptable. NOTE: When an HP supply has reached its approximated end of life, the HP Premium Protection Warranty ends. ENWW Tools for troubleshooting 317
  • HP LaserJet Enterprise 600 | Service Manual - Page 342
    ... quality is no longer acceptable, replace the supply. HP recommends that the customer have a replacement supply ... print quality is no longer acceptable. NOTE: When an HP supply has reached its approximated end of life, the HP Premium Protection Warranty ends. [File System] device failure To clear ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 343
    ... must be initialized before use. Recommended action Use the HP Embedded Web Server or HP Web Jetadmin to initialize the file system. [File System] is write protected Description ... for the tray. If the problem continues, replace the connector for the tray. ENWW Tools for troubleshooting 319
  • HP LaserJet Enterprise 600 | Service Manual - Page 344
    ... action 1. 2. 3. Remove, and then reinstall the print cartridge. Make sure a genuine HP supply is used. If the error persists, replace the print cartridge. Cartridge Memory Abnormal Description This message appears even though the print cartridge is new. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 345
    ..., and then reinstall the print cartridge. Make sure a genuine HP supply is used. If the error persists, replace the print...job will not print and will be cleared from memory. Recommended action Print the job by using a print driver for a different language, or add the requested language to the product...
  • HP LaserJet Enterprise 600 | Service Manual - Page 346
    ... action 1. 2. Reconnect the connector (J465) on the stapler/stacker controller PCA. Check the stapler/stacker door sensor flag. If the flag is damaged, replace the sensor flag. Close top cover Description This message appears even though the top cover is closed. 322 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 347
    ...top cover assembly. Reconnect the connector (J78) on the DC controller PCA. If the problem persists, replace the top cover switch (SW101). 3. 4. Cooling device...log is empty Description No product events are in the log. Recommended action No action is necessary. ENWW Tools for troubleshooting 323
  • HP LaserJet Enterprise 600 | Service Manual - Page 348
    ... Replace sensor flag if damaged. Use the Output bin full sensor (PS104) test in the Manual sensor test to verify that the sensor is properly functioning. If it is not, replace the...action Resend the firmware upgrade. Fuser Kit low Description 10.23.60 (event code) 324 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 349
    ... product indicates when a supply is very low. NOTE: After an HP supply has reached the very low threshold, .... Recommended action No action necessary. Genuine HP supply installed Description 10.XX.40 ... action Touch the Hide button to remove this message. HP Secure hard drive disabled Description The ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 350
    ... supplies. Replace the supplies with those that are designed for this product. Initializing...Description The product is starting. Recommended action No action necessary. Install fuser unit Description The fuser has been removed or installed incorrectly. 326 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 351
    ... 2. 3. Remove the output bin or stapler/stacker. Remove the fuser entrance guide. Remove the fuser. Install supplies Description More than one supply is ...command attempted to perform an illogical operation, such as downloading a file to a non-existent directory. ENWW Tools for troubleshooting 327
  • HP LaserJet Enterprise 600 | Service Manual - Page 352
    .... Recommended action Turn the product off, remove and then reinstall the hard drive. If the error persists, replace the internal hard drive. Internal disk not initialized Description The internal disk file system must be initialized before it can be used. 328 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 353
    ...paper for the entire print job. Load Tray : [Type], [Size] Description This message appears even ... the connector (J91) on the DC controller PCA. Printer cassette: connectors (J22) on the cassette media ... and connector (J607) on the paper deck controller PCA 3. ENWW Tools for troubleshooting 329...
  • HP LaserJet Enterprise 600 | Service Manual - Page 354
    ... also appears when the tray is configured for a different paper type or size than the print job requires. ... button to print the second side of the job. Manually feed: Description This message appears ..., Tray 1 is not loaded, and other trays are empty. 330 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 355
    ... the message and then press the OK button. Manually feed: To use another tray, press "OK" Description This message appears when manual feed is selected... not actively processing any jobs. Recommended action No action necessary. ENWW Tools for troubleshooting 331
  • HP LaserJet Enterprise 600 | Service Manual - Page 356
    ...) This message is displayed for about 6 seconds when a new non HP supply is installed. Recommended action If... believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit. Output... Wait...Description The product is in the process of clearing data. 332 Chapter 3 Solve problems ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 357
    ... action necessary. Printing Font List...Description The product is printing the Font List pages. Recommended action No action necessary. Printing Fuser Test Page...Description The product is printing the Fuser Test page. Recommended action No action necessary. ENWW Tools for troubleshooting 333
  • HP LaserJet Enterprise 600 | Service Manual - Page 358
    .... Recommended action Touch the OK button to continue. Printing Supplies Status Page...Description The product is printing the Supplies Status page. Recommended action No action necessary. Printing Usage Page...Description The product is printing the Usage page. 334 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 359
    ...tray the job is using. Recommended action No action necessary. Processing...copy of Description The product is currently processing or printing collated copies. The message indicates that copy number of total copies is currently being processed. ENWW Tools for troubleshooting 335
  • HP LaserJet Enterprise 600 | Service Manual - Page 360
    ... and no new files can be written to it. Recommended action Touch the OK button to clear the error. RAM disk not initialized Description The RAM disk file system must be initialized before it can be used. Recommended action Initialize the RAM disk file system. 336 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 361
    ... cartridge. To cancel the test, press the Stop button To exit press . Remove USB accessory Description This message displays when an unsupported USB device is inserted into a host USB port on the product. Recommended action Remove the unsupported USB device. ENWW Tools for troubleshooting 337
  • HP LaserJet Enterprise 600 | Service Manual - Page 362
    ... the print quality is no longer acceptable. HP recommends that the customer have a replacement supply ... to produce acceptable print quality. NOTE: When an HP supply has reached its approximated end ... the print quality is no longer acceptable. HP recommends that the customer have a replacement supply ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 363
    ... failed. Recommended action Touch the OK button to clear the error. ROM disk file operation failed To clear press "OK" Description A PJL command was received that attempted to perform an illegal operation, such as downloading a file to a non-existent directory. ENWW Tools for troubleshooting 339
  • HP LaserJet Enterprise 600 | Service Manual - Page 364
    ... a component test and the component selected is a motor. Recommended action Press the Stop button To exit press when ready to stop this test. Size Mis-Match Description This message appears even though the correct size paper is loaded in the correct paper tray. 340 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 365
    ... control panel lists the correct size and type for the specified tray. If necessary, use the control-panel menus to reconfigure the size and type settings for the specified tray. Sleep mode on... very low Description The product staple cartridge is at end of life. ENWW Tools for troubleshooting 341
  • HP LaserJet Enterprise 600 | Service Manual - Page 366
    ... supply has reached the very low threshold, the HP premium protection warranty ends. Recommended ... Clear the jam. See the clear jams section in the service manual. Supplies low Description Multiple ... print quality is no longer acceptable. SUPPLY MEMORY WARNING Description The product cannot read or ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 367
    ... product off, and then on again. Run the file erase function. Tray empty: [Type], [Size] Description The specified tray is empty and the current job does not need this... does not sense that the paper is loaded. Remove the shipping lock and then load the tray. ENWW Tools for troubleshooting 343
  • HP LaserJet Enterprise 600 | Service Manual - Page 368
    ... seated. If the error persists, use the Media size switches (SW102, SW2 , SW3, ) test in the Tray/Bin manual sensor test to test the switches. If they do not respond, replace associated the lifter drive assembly. 344 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 369
    ... panel, verify the type configuration. Unsupported drive installed To continue, touch "OK" Description A non-supported hard drive has been installed. The drive ... 2. 3. Turn the product off. Remove the hard drive. Turn the product on. ENWW Tools for troubleshooting 345
  • HP LaserJet Enterprise 600 | Service Manual - Page 370
    ... "OK" Description A non-supported supply has been installed. OR The print cartridge is for a different HP product. ◦ XX = 00 Black print cartridge Recommended ... the correct supplies for this product. See the parts chapter in the service manual for supply part numbers. Unsupported tray ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 371
    ... USB accessory. USB hubs are not fully supported Some operations may not work ... requirements for the USB device attached to the product are beyond supported limits. Recommended action Remove the USB device... that uses less power or that contains its own power supply. ENWW Tools for troubleshooting 347
  • HP LaserJet Enterprise 600 | Service Manual - Page 372
    ...system must be initialized before it can be used. Recommended action Use the EWS or HP Web Jetadmin to initialize the component. USB storage accessory removed Clearing any associated... USB device is full. Recommended action Touch the OK button to clear this error. 348 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 373
    ... print cartridge Recommended action If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit. Waiting for tray to lift Description... Use this Feature Description Windows login required. Recommended action Enter your windows login. ENWW Tools for troubleshooting 349
  • HP LaserJet Enterprise 600 | Service Manual - Page 374
    ... additional numeric messages, see the control-panel message section of this manual Figure 3-38 Sample event log HP LaserJet 600 M603 1 2 Event Log Page Page 1 3 4 5 6 7 1 2 3 4 5 6 7 8 Product information Event number Date and time Engine cycles Event ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 375
    ... menu 1. 2. Press the Home button. Open the following menus: ● ● Device Maintenance Service The PIN for the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer is 10060111, 10060211, or 10060311 depending on your model. 3. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 376
    ... button. Open the following menus: ● ● Device Maintenance Service The PIN for the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer is 10060111,... Maintenance Service The PIN for the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer is 10060111,...
  • HP LaserJet Enterprise 600 | Service Manual - Page 377
    ... sensor PS1704, optional 1,500-sheet feeder media path sensors Review the event log to determine a cause for the jams. Inspect each of the ... obstructions and functioning correctly. See Component diagnostics on page 199. Use the manual sensor diagnostic test to determine if all paper path motors and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 378
    ...duplexer Fuser area Output areas (top bin; rear bin; and optional stacker, stapler/stacker, or 5-bin mailbox) NOTE: Loose toner might remain in the product after a jam and cause temporary print-quality problems. These problems should clear up within a few pages. 354 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 379
    ... caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. The product is jammed.1...
  • HP LaserJet Enterprise 600 | Service Manual - Page 380
    ... the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the next tray or in the top-cover area. See Clear jams from the print-cartridge (top cover) on page 373. 356 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 381
    3. Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators. 4. Slide the tray into the product. 5. 6. Press OK to clear the jam message. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 382
    .... 3. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4. Close the ...jam message persists, a sheet is still jammed in the product. Look for the jam in another location. 358 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 383
    Clear jams from the optional duplexer 1. Lift the optional duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 3. Slowly pull any paper out of the optional duplexer. ENWW Clear jams 359
  • HP LaserJet Enterprise 600 | Service Manual - Page 384
    4. Insert the optional duplexer into the product. 5. If a jam message persists, a sheet is still jammed in the product. Look for jam in another location. 360 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 385
    Clear jams from the optional envelope feeder This procedure applies only to jams that occur when you are using an optional envelope feeder. 1. Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position. 2 3...
  • HP LaserJet Enterprise 600 | Service Manual - Page 386
    ... 7. Press OK to clear the jam message. If a jam message persists, an envelope is still jammed in the product. Look for the jam in another location. Replace the envelopes, making sure that you push the bottom envelopes in slightly further than the top envelopes. 362 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 387
    Clear jams from the output areas Use these procedures to clear jams that occur in the rear output bin or in the optional stacker, stapler/ stacker, or 5-bin mailbox. Clear jams from the rear output bin 1. Open the rear output bin. NOTE: If most of the paper is still inside the product, it might ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 388
    ... the optional stapler/stacker. Staple jams can occur only in the optional stapler/stacker. Clear paper jams from the optional stacker or stapler/stacker 1. At the back of the product, open the door on the stacker or stapler/stacker, and open the rear output bin. 364 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 389
    2. Carefully remove any jammed paper. 3. Close the door on the stacker or stapler/stacker, and close the rear output bin. 4. If a jam message persists, a sheet is still jammed. Look for it in another location. Check the front of the accessory and carefully remove any jammed paper. NOTE: The ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 390
    .... The stapler needs to reload after clearing a staple jam, so the first few documents might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the stacker bin is not blocked. 366 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 391
    Clear jams from the optional 5-bin mailbox 1. Remove any paper that is in the output bins. 2. On the back of the 5-bin mailbox, open the jam-access door. 3. If the paper is jammed at the top of the 5-bin mailbox, pull it straight down to remove it. ENWW Clear jams 367
  • HP LaserJet Enterprise 600 | Service Manual - Page 392
    4. If the paper is jammed at the bottom of the 5-bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. 368 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 393
    Clear jams from the fuser Use this procedure only in these situations: ● ● 1. Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rearoutput area. A sheet of paper has torn while you were trying to clear a jam from the fuser. Turn the product off and unplug ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 394
    ... the right until the hinge-pin clears the hole inside the product. Rotate the output bin outward to remove it. 5. If paper is visible, remove it. If paper is not visible, push up on the two blue levers on the sides of the fuser, and pull the fuser straight out. 370 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 395
    6. Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet. CAUTION: Do not use a sharp or metal object to clear paper from the fuser area. You might damage the fuser. 7. Push the fuser firmly into the product ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 396
    ...if it was removed. 11. Turn the product on. 12. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. After clearing all jams, you need to send the print job again because the product power has been turned off. 372 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 397
    Clear jams from the print-cartridge (top cover) 1. Open the top cover and remove the print cartridge. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the product. 2. Use...
  • HP LaserJet Enterprise 600 | Service Manual - Page 398
    4. Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it. 2 1 5. Replace the envelope...top cover. 7. If a jam message persists, jammed paper is still in the product. Look for the jam in another location. 374 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 399
    ... product attempts to reprint jammed pages when enough memory is available. This is the default setting. Off - The product ... try to reprint jammed pages. Because no memory is used to store the most recent pages, ... always reprints jammed pages. Additional memory is allocated to store the last few pages ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 400
    ...paper to the tray. Use only paper that meets HP specifications for this product. Use paper that is not ...these solutions. 1. 2. 3. 4. Use only paper that meets HP specifications for this product. Use paper that is not..., and then return some of the paper to the tray. 376 Chapter 3 Solve problems ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 401
    ... the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. Make sure ... the product. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 402
    ... to see if they solve the image-quality problems. To access the manual print modes, open the following menus Administration ... Up to resolve print-quality issues caused by poor secondary transfer in low-humidity environments with resistive or rough surface media. 378 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 403
    ...highhumidity environment and print-quality defects occur on HP Tough Paper or Opaque film. With transparencies, ... ALTERNATE 1 setting first and see if it solves the problem. If you continue to see the problem, try ALTERNATE 2 and then ALTERNATE 3. Using the ALTERNATE 2 and ALTERNATE 3 settings might ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 404
    ... If you still have problems after trying the suggested solutions, contact HP Customer Support. Table 3-36 Image ... cartridge is fully installed. Make sure that the Economode setting is turned off at the control panel and in the printer driver. Open the following menus Administration General Settings ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 405
    ... clean the fuser. Try using a different type of paper. Clean the cassette pickup roller. If the ... product. Try using the Print/Stop Test in the Troubleshooting menu to determine if a image-formation ... If the error persists, replace the transfer roller. The fuser pressure roller might not be within nip...
  • HP LaserJet Enterprise 600 | Service Manual - Page 406
    Table 3-36 Image defect examples (continued) Problem Gray background Image example Solution 1. 2. ... Try using a different type of paper. Print a few more pages to see if the problem corrects itself. ... more pages to see if the problem corrects itself. Try using a different type of paper. Make sure that...
  • HP LaserJet Enterprise 600 | Service Manual - Page 407
    ... are being met. Make sure that the type and quality of the paper you are using meet HP specifications. Print a few more pages to see if the problem corrects itself. Clean...problem corrects itself. Make sure that the type and quality of the paper you are using meet HP specifications. The ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 408
    ... the paper 180°. Make sure that the type and quality of the paper you are using meet HP specifications. Make sure that the environmental specifications for the product... the paper 180°. Make sure that the type and quality of the paper you are using meet HP specifications. Make sure ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 409
    ... adjustments have been made. Make sure that the type and quality of the paper you are using meet HP specifications. Try using another ...the problem corrects itself. Make sure that the type and quality of the paper you are using meet HP specifications. Replace the print cartridge. If the error persist,...
  • HP LaserJet Enterprise 600 | Service Manual - Page 410
    ... itself. Make sure that the type and quality of the paper you are using meet HP specifications. .... Make sure that the type and quality of the paper you are using meet HP specifications....form a list of settings. 6. If the error persists, the transfer roller might be deformed or deteriorated. Replace ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 411
    Table 3-36 Image defect examples (continued) Problem Blurred print Image example Solution 1. Make sure that the type and quality of the paper you are using meet HP specifications. Make sure that the environmental specifications for the product are being ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 412
    ...inside the product. This can cause print-quality problems during printing. Cleaning the product eliminates ...change the print cartridge or whenever print-quality problems occur. As much as possible, keep the product ... an interval. Press the OK button. TIP: HP recommends processing a cleaning page after...
  • HP LaserJet Enterprise 600 | Service Manual - Page 413
    Solve performance problems Problem Pages print but are totally blank. Cause The document might contain ... Supplies very low message is displayed. Print on a different type of paper. Proper fusing may require a slower... or you must use two USB ports on the computer. ENWW Solve performance problems 389
  • HP LaserJet Enterprise 600 | Service Manual - Page 414
    ... software programs are correctly installed and that they use the correct printer driver. Check the network ..., printer drivers, and the network redirection. Verify that the operating system is configured correctly. Review ... settings if necessary. See the user guide. 390 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 415
    ... of menus, the product prompts you to enter an eight-digit PIN number (Service Access Code). The PIN for the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer is 10060111, 10060211, or 10060311 depending on your model. 1. 2. Press ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 416
    ...print from an external USB. Serial Number Service ID Cold Reset Paper Test Support Continuous Print from USB Product resets Restore factory-set defaults... control panel Localization settings (for example, clock format and date format) 392 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 417
    ...components are the Windows CE Operating System and the printer/peripheral firmware files. There are two... location is damaged, or a Partial Clean was performed, the printer automatically copies over the OS and firmware files from the Repository location and the printer recovers. If both the Active and...
  • HP LaserJet Enterprise 600 | Service Manual - Page 418
    ...files (among other files) will be completely lost. HP does not recommend this action. Partial ...restore any customer-defined settings. For previous HP products, a Hard Disk Initialization is similar ... the Partial Clean function for this product. CAUTION: HP recommends backing-up product configuration...
  • HP LaserJet Enterprise 600 | Service Manual - Page 419
    ... Clean Disk function, the product firmware must be reloaded. CAUTION: HP recommends that you do not use the Clean Disk ... the product service manual recommends this solution. After executing the Clean Disk function, the product is unusable. HP recommends backing-up product configuration data before ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 420
    4. 5. Scroll to Clean Disk, and then press the OK button. Press the OK button again. NOTE: When the Clean Disk operation is complete, you will need to reload the product firmware. 396 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 421
    ... recent firmware upgrade for the product, go to www.hp.com/go/ lj600Series_firmware. Determine the installed revision... upgrade method. You cannot upgrade the printer using the traditional FTP, LPR or Port... from within the Troubleshooting tab. NOTE: If you get a warning screen, follow the instructions...
  • HP LaserJet Enterprise 600 | Service Manual - Page 422
    ...) 1. 2. 3. 4. 5. 6. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb drive). Turn the product on. Press the Stop button when the .... See Print configuration page on page 243 and Determine the installed revision of firmware on page 397. 398 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 423
    USB storage device (control-panel menu) 1. 2. 3. 4. 5. 6. 7. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumbdrive). Turn the product on, and then wait until it reaches the Ready state. Press the Home button or OK button. Scroll to the Device Maintenance item, and then...
  • HP LaserJet Enterprise 600 | Service Manual - Page 424
    400 Chapter 3 Solve problems ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 425
    4 Parts and diagrams Order parts by authorized service providers How to use the parts lists and diagrams Assembly locations Covers Internal components Input devices Duplexer Envelope feeder Output devices Alphabetical parts list Numerical parts list ENWW 401
  • HP LaserJet Enterprise 600 | Service Manual - Page 426
    ...and paper Order genuine HP parts or accessories Order through service or support providers Order using ....hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. ... Supplies part numbers Item HP LaserJet print cartridge with HP ColorSphere toner Description Black ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 427
    ...roller Tray 1 feed roller Tray 1 separation roller Installation instructions CE988-67905 B Solid state memory kit ● ● Solid state ...drive encrypted, 250 GB Installation instructions CE502-67915 B Preventative maintenance service kits Fuser Transfer roller (and tool) Tray 2-X pickup and feed...
  • HP LaserJet Enterprise 600 | Service Manual - Page 428
    ... 1,000-staple cartridge 44 X 32-PIN DDR2 memory DIMM, 512 mb Envelope feeder Duplexer (duplex ... print A6-size paper from Tray 2. Staple cartridge refill Memory DIMM CE398A CE527A Q3216A CE483A Part number ... use to sort jobs. CE399A CF062A CE404A CE405A HP 5-bin mailbox CE997A 404 Chapter 4 Parts ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 429
    ...-1144 Related documentation and software Table 4-4 Related documentation and software Item HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer User Guide HP LaserJet Enterprise M600 M601, M602, and M603 Series Printer Service Manual Description Product ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 430
    ... to the voltage that is listed in the description column. Doing so will ensure that the part number selected is for the correct model. NOTE: In this manual, the abbreviation "PCA" stands for "printed circuit-board assembly." Components described as a PCA might consist of a single circuit board or a ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 431
    ...) Figure 4-1 Base product (no optional trays or accessories; 1 of 3) 1 2 3 4 5 6 7 Item 1 2 3 4 5 6 7 Description Top output bin Control panel (the M602 and M603 models include a numeric keypad) Top cover (provides access to the print cartridge) Walkup USB printing Tray 1 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 432
    ... to install the duplex accessory) Interface ports(formatter) Right cover (provides access to the DIMM slot) Hardware integration pocket (M602 and M603 models only) 3 Figure 4-3 Base product (no optional trays or accessories; 3 of 3) 1 2 3 5 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 433
    Item 4 5 Description Slot for a cable-type security lock High-speed USB 2.0 connection ENWW Assembly locations 409
  • HP LaserJet Enterprise 600 | Service Manual - Page 434
    Covers Product base Figure 4-4 Covers 1 M602 & M603 *A03 *A01 11 12 M601 *A02 13 7 12 *A02 2 M601 14 5 9 6 17 4 15 16 3 10 8 *A03 410 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 435
    ... Cover, front assembly Cover, right (M602 and M603) Cover, right (M601) Cover, left assembly Cover, top assembly (M602 and M603) Cover, top assembly (M601) Control-panel assembly (M602 and M603) Control-panel assembly (M601) Cover, right rear Cover, HIP (M602 and M603) Button, power Cap, power ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 436
    ...(M102) (J187) 4 2 *A07 3 A 5 A 8 (J99) 17 *A03 501 16 (J120) (SW102) *A02 10 *A05 18 (J32) (J1061) 6 *A01 10 See paper-feed roller assembly 10 13 *A06 501 19 10 *A04 10 See Tray 1 (MP tray) pickup assembly 14 19 10 501 1 12 501 See cassette 412 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 437
    ...3) Ref 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 501 Description Cover, envelope feeder Transfer roller Arm, release A Arm, release B Motor, drum assembly (M102) Size detect assembly Cable, drum motor Cable, size sensor Plate, ground assembly Screw, D, ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 438
    Internal components (2 of 3) Figure 4-6 Internal components (2 of 3) *A02 *A02 *A02 *A04 (J86) (J145) *A02 *A03 14 (J93) *A33 *A02 *A24 *A07 *A09 *A05 12 *A05 1 *A32 *A12 *A16 *A20 *A02 *A23 *A18 *A17 *A28 *A29 *A14 (J91) 2 *A14 *A02 *A25 *A26 *A08 7 (CL101) (J77) (J191) (M101) *A13 *A19 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 439
    ..., paper feed assembly (M101) Shaft retard drive Solenoid Paper pickup roller assembly Paper feed roller assembly Paper pickup drive assembly Tag holder assembly Paper feed shaft assembly Cable, feed sensor Ring, E Cable, feed motor Guide, front right assembly Cable, laser Bushing Ring, E ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 440
    Internal components (3 of 3) Figure 4-7 Internal components (3 of 3) (J106) (J106B) (J106A) (J90) *A21 (PS104) (J176) 17 *A06 (SW103) (J33) (J31) 22 25 (SW101) 12 (J78) 15 *A12 (J176) (J76) See paper delivery *A24 assembly *A06 8 *A03 *A20 9 *A06 *A17 BASE MODEL *A05 (J2002) (P1) *A18 7...
  • HP LaserJet Enterprise 600 | Service Manual - Page 441
    ... sensor Cable, envelope feeder Photo interrupter, IC PCA, inner connecting Cable, flat flexible (FFC) Switch, push Cable, HIP (M602 and M603) Cable, door switch USB PCA Cable, USB Guide assembly, left Part number RM1-4558-000CN RM1-8341-000CN RM1-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 442
    High-voltage power supply Figure 4-8 High-voltage power supply *A10 3 (J1) *A01 *A03 502 *A05 5 *A04 501 4 *A02 *A08 *A06 *A09 *A07 1 (J82) (J84) (J85) (J95) (J124DB) (J124DA) (J128) (J96) (J98) (J30) 2 418 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 443
    Table 4-9 High-voltage power supply Ref 1 2 2 3 4 Description Paper feed assembly High-voltage power supply 110V High-voltage power supply 220V Connector, inlet Connector, drawer 6P Part number RM1-4548-000CN RM1-8392-000CN RM1-8393-000CN RM1-8348-000CN VS1-7514-006CN Qty 1 1 1 1 1 ENWW Internal ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 444
    Cassette (Tray 2) Figure 4-9 Cassette (Tray 2) *A23 *A24 *A05 *A04 *A06 *A34 *A36 *A10 *A26 *A35 *A21 *A20 *A17 *A30 *A25 *A27 *A28 *A03 *A38 *A02 *A01 *A12 *A16 *A15 *A32 *A39 *A29 *A08 *A07 *A14 *A40 *A09 *A13 *A22 *A11 A *A31 *A33 *A18 3 2 A 1 *A37 *A19 420 Chapter 4 Parts and ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 445
    Table 4-10 Cassette (Tray 2) Ref 1 2 3 Description Cassette (Tray 2) Torque limiter (Tray 2) Roller, paper feed assembly (Tray 2) Part number RM1-4559-020CN RC2-5771-000CN RM1-0037-020CN Qty 1 1 1 ENWW Internal components 421
  • HP LaserJet Enterprise 600 | Service Manual - Page 446
    Cassette (custom media) Figure 4-10 Cassette (custom media) *A24 *A25 *A05 *A04 *A06 5 *A15 6 *A10 *A31 4 *A22 *A21 *A18 7 *A27 8 *A03 *A26 *A28 *A29 *A01 *A16 *A33 *A12 *A17 *A14 *A13 *A35 *A02 *A36 *A30 A *A32 *A11 *A19 *A34 2 1 *A07 *A08 *A37 *A23 A *A09 3 *A20 422 Chapter 4 Parts ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 447
    Table 4-11 Cassette (custom media) Ref 1 2 7 8 Description Torque limiter (custom media) Roller, paper feed assembly (custom media) Pin, cassette (custom media) Pin, stopper (custom media) Part number RM1-0037-000CN RM1-4560-000CN RC2-6486-000CN RC2-6487-000CN Qty 1 1 1 1 ENWW Internal components...
  • HP LaserJet Enterprise 600 | Service Manual - Page 448
    Paper feed roller assembly Figure 4-11 Paper feed roller assembly *A14 *A04 *A13 *A09 *A05 *A11 *A10 *A13 *A01 *A03 *A08 *A06 *A07 *A12 *A02 1 *A13 *A01 *A12 *A02 *A08 424 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 449
    Table 4-12 Paper feed roller assembly Ref 1 Description Paper feed roller assembly Part number RM1-8411-000CN Qty 1 ENWW Internal components 425
  • HP LaserJet Enterprise 600 | Service Manual - Page 450
    Registration assembly Figure 4-12 Registration assembly *A15 A *A16 *A10 *A28 *A08 *A14 *A01 *A09 *A19 *A02 *A05 *A29 *A05 *A09 *A12 *A06 *A04 *A26 *A20 *A22 *A27 *A23 *A17 *A12 *A13 A *A21 *A27 *A25 *A24 *A11 *A22 *A18 *A26 *A03 *A07 1 *A27 *A21 426 Chapter 4 Parts and diagrams ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 451
    Table 4-13 Registration assembly Ref 1 Description Registration assembly Part number RM1-8413-0000CN Qty 1 ENWW Internal components 427
  • HP LaserJet Enterprise 600 | Service Manual - Page 452
    Tray 1 (MP) pickup assembly Figure 4-13 Tray 1 (MP) pickup assembly *A20 *A31 *A24 *A08 *A23 *A01 *A38 *A07 *A12 *A38 *A32 *A38 *A41 (SL102) (J71) *A25 *A09 *A18 *A36 *A06 *A13 *A14 *A27 *A40 (J81) (J123) 4 *A35 *A26 *A04 *A34 *A38 *A42 *A19 *A16 2 *A39 3 (PS105) *A28 *A02 *A03 *A38...
  • HP LaserJet Enterprise 600 | Service Manual - Page 453
    Table 4-14 Tray 1 (MP) pickup assembly Ref 1 2 3 4 Description Tray 1 (MP) pickup assembly Roller pickup, Tray 1 (MP) Roller feed, Tray 1 (MP) Roller separation, Tray 1 (MP) Part number RM1-8425-000CN RL1-1641-000CN RL1-1663-000CN RL1-1654-020CN Qty 1 1 1 1 ENWW Internal components 429
  • HP LaserJet Enterprise 600 | Service Manual - Page 454
    Paper delivery assembly Figure 4-14 Paper delivery assembly *A03 A 1 *A01 *A02 *A14 2 *A16 *A17 *A12 *A15 *A04 *A13 *A10 *A06 *A05 A *A19 *A09 *A18 *A07 *A11 3 *A05 *A09 *A08 430 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 455
    Table 4-15 Paper delivery assembly Ref 1 2 3 Description Paper delivery assembly Spring, tension Spring, grounding Part number RM1-8414-000CN RC1-0133-000CN RU6-2105-000CN Qty 1 1 1 ENWW Internal components 431
  • HP LaserJet Enterprise 600 | Service Manual - Page 456
    Fuser assembly Figure 4-15 Fuser assembly *A04 *A34 *A46 *A10 *A52 *A28 *A40 *A47 3 *A11 (J136) *A53 *A54 *A39 *A05 *A12 *A10 *A25 *A47 (J134) 2 *A05 *A54 *A57 *A24 A *A56 *A38 (J131) (J778) *A06 *A42 *A23 *A45 *A16 *A31 *A50 (J129) (J128LB) (J128LA) (J778) (J131) (J929) *A55 *A36 *A27 *...
  • HP LaserJet Enterprise 600 | Service Manual - Page 457
    Table 4-16 Fuser assembly Ref 1 1 Description Fuser assembly 110V Fuser assembly 220V Part number RM1-8395-000CN RM1-8396-000CN Qty 1 1 ENWW Internal components 433
  • HP LaserJet Enterprise 600 | Service Manual - Page 458
    PCAs (product base) Figure 4-16 PCAs (product base) 4 3 1 2 434 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 459
    Table 4-17 PCAs (product base) Ref 1 2 2 3 4 Description PCA, DC controller Power supply, high-voltage 110V Power supply, low-voltage 220V PCA, inner connecting Formatter Part number RM1-8293-000CN RM1-8392-000CN RM1-8393-000CN RM1-8294-000CN CE988-67906 Qty 1 1 1 1 1 ENWW Internal components ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 460
    Input devices 1x500-sheet feeder Covers (1x500) Figure 4-17 Covers (1x500) *A02 1 2 4 5 3 7 *A01 6 436 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 461
    Table 4-18 Covers (1x500) Ref 3 5 7 Description Cover, lock (1x500) Cover, legal (1x500) Number dial assembly (1x500) Part number RC2-2584-000CN RC2-5239-000CN RM1-4591-000CN Qty 1 1 1 ENWW Input devices 437
  • HP LaserJet Enterprise 600 | Service Manual - Page 462
    Main body (1x500) Figure 4-18 Main body (1x500) 9 *A28 (J105L) (J105LB) (J105LA) 5 (J1602) *A28 E *A28 4 *A28 *A29 *A29 *A29 1 1 3 *A13 (J1606) (J1608) (J1603) (J1623) (J1607) 7 *A26 *A28 8 *A01 10 *A28 *A02 *A27 1 F *A08 *A28 (J1605) *A28 E *A25 *A04 2 *A10 *A09 *A23 *A16 A B *A29*A22 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 463
    ...3 6 8 9 10 11 Description Solenoid (1x500) Size detect assembly (1x500) Roller, paper feed assembly (1x500) Plate, pickup drive side assembly (1x500) ..., Feeder (1x500) Connector, drawer 6P (1x500) Lifter drive assembly (1x500) Roller, paper pickup assembly (1x500) Part number RK2-0270-000CN RM1-4525-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 464
    Cassette (1x500) Figure 4-19 Cassette (1x500) *A23 *A24 *A05 *A04 *A06 *A34 *A36 *A10 *A26 *A35 *A21 *A20 *A17 *A30 *A25 *A27 *A28 *A03 *A38 *A02 *A01 *A12 *A16 *A15 *A32 *A39 *A29 *A08 *A07 *A14 *A40 *A09 *A13 *A22 *A11 A *A31 *A33 *A18 3 2 A 1 *A37 *A19 440 Chapter 4 Parts and diagrams...
  • HP LaserJet Enterprise 600 | Service Manual - Page 465
    Table 4-20 Cassette (1x500) Ref 1 2 3 Description Cassette (1x500) Torque limiter (1x500) Roller, paper feed assembly (1x500) Part number RM1-4559-020CN RC2-5771-000CN RM1-0037-020CN Qty 1 1 1 ENWW Input devices 441
  • HP LaserJet Enterprise 600 | Service Manual - Page 466
    PCA (1x500) Figure 4-20 PCA (1x500) 1 442 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 467
    Table 4-21 PCA (1x500) Ref 1 Description PCA, feeder (1x500) Part number RM1-8302-000CN Qty 1 ENWW Input devices 443
  • HP LaserJet Enterprise 600 | Service Manual - Page 468
    1x1500-sheet paper deck Covers (1x1500) Figure 4-21 Covers (1x1500) 6 1 2 See Main body (1x1500) 6 5 *A04 *A04 *A02 7 *A03 7 4 6 3 6 *A01 See Front door assembly (1x1500) 444 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 469
    Table 4-22 Covers (1x1500) Ref 5 Description Cover, lock (1x1500) Part number RC2-2584-000CN Qty 1 ENWW Input devices 445
  • HP LaserJet Enterprise 600 | Service Manual - Page 470
    Front door assembly (1x1500) Figure 4-22 Front door assembly (1x1500) 1 3 2 446 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 471
    Table 4-23 Front door assembly (1x1500) Ref 1 2 3 Description Front door assembly (1x1500) Roller, paper feed assembly (1x1500) Torque limiter (1x1500) Part number RM1-5255-020CN RM1-0037-020CN RC2-5771-000CN Qty 1 1 1 ENWW Input devices 447
  • HP LaserJet Enterprise 600 | Service Manual - Page 472
    Main body (1x500; 1 of 2) Figure 4-23 Main body (1x500; 1of 2) 12 (J105L) (J105LA) (J105LB) *A32 See Paper pickup assembly (1x1500) (J1701) 2 *A40 *A01 1 1 *A40 B C A See PCA *A39 (1x1500) *A40 *A40 *A38 *A28 *A08 *A26 *A31 13 *A29 *A40 *A42 *A23 *A40 *A18 *A40 *A39 *A40 (M1700) (J1703) ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 473
    Table 4-24 Main body (1x500; 1 of 2) Ref 1 5 7 8 11 12 Description Motor, stepping (M1700) (1x1500) Paper pickup drive assembly (1x1500) Oil damper assembly (1x1500) Lifter drive assembly (1x1500) Numbering assembly (1x1500) Connector, drawer 6 pin(1x1500) Part number RH7-1603-020CN RM1-8457-000CN ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 474
    Main body (1x500; 2 of 2) Figure 4-24 Main body (1x500; 2 of 2) *A36 *A40 C *A27 *A40 *A21 *A27 *A40 *A1 1 *A12 *A15 *A12 *A15 *A1 1 *A40 (J1702) 10 *A40 (J1724) 3 *A15 *A12 *A1 1 *A40 *A12 *A1 1 *A40 *A40 *A14 *A12 *A1 1 *A15 *A12 *A1 1 *A15 *A15 *A1 1 *A12 *A40 *A40 *A1 1 D *A04 *...
  • HP LaserJet Enterprise 600 | Service Manual - Page 475
    Table 4-25 Main body (1x500; 2 of 2) Ref 9 10 Description Remnant indication assembly (1x1500) Paper size detect assembly (1x1500) Part number RM1-5259-000CN RM1-5261-000CN Qty 1 1 ENWW Input devices 451
  • HP LaserJet Enterprise 600 | Service Manual - Page 476
    Paper pickup assembly (1x500) Figure 4-25 Paper pickup assembly (1x500) *A22 *A25 *A21 *A20 B A *A23 *A22 *A29 *A26 *A24 B A *A20 5 (J1723) (J1705) *A30 *A28 *A11 *A14 *A31 (PS1704) (J1723) *A27 *A19 *A10 *A17 *A15 3 *A16 (J1707) *A28 *A14 *A10 *A10 2 *A06 *A08 *A10 *A18 *A10 *...
  • HP LaserJet Enterprise 600 | Service Manual - Page 477
    Table 4-26 Paper pickup assembly (1x500) Ref 1 2 3 4 Description Roller, paper feed assembly (1x1500) Roller, paper pickup assembly (1x1500) Paper detect sensor assembly (1x1500) Flag, paper detect (1x1500) Part number RM1-0037-020CN RM1-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 478
    PCA (1x1500) Figure 4-26 PCA (1x1500) 1 454 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 479
    Table 4-27 PCA (1x1500) Ref 1 Description PCA, feeder (1x1500) Part number RM1-8303-000CN Qty 1 ENWW Input devices 455
  • HP LaserJet Enterprise 600 | Service Manual - Page 480
    Duplexer Main body (duplexer) Figure 4-27 Main body (duplexer) 5 *A49 *A18 *A09 7 3 *A49 4 6 17 (J1501) (J124L) (J1502) (FM1501) 1 A 2 13 *A05 *A47 *A03 *A47 *A46 (J1523) *A06 (PS1502) (J1524) E *A08 B *A07 C 11 9 (J1504) (J1524) 11 D *A52 *A02 See PCA (duplexer) *A51 *A23 (...
  • HP LaserJet Enterprise 600 | Service Manual - Page 481
    Table 4-28 Main body (duplexer) Ref 8 9 10 11 16 Description Motor, stepping, DC 24V (M1501) (duplexer) Fan (FN1501) (duplexer) Motor, stepping, DC 24V (M1502) (duplexer) Photo interrupter (duplexer) Cable, paper re-pickup motor (duplexer) Part number RK2-2015-000CN RK2-2016-000CN RK2-2139-000CN ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 482
    PCA (duplexer) Figure 4-28 PCA (duplexer) 1 458 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 483
    Table 4-29 PCA (duplexer) Ref 1 Description PCA (duplexer) Part number RM1-8305-000CN Qty 1 ENWW Duplexer 459
  • HP LaserJet Enterprise 600 | Service Manual - Page 484
    Envelope feeder Covers (envelope feeder) Figure 4-29 Covers (envelope feeder) 6 (J1856) 1 (J1855) (J1854) (J1804) 4 5 7 *A04 *A02 *A05 *A02 *A06 *A06 *A03 3 2 *A01 460 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 485
    Table 4-30 Covers (envelope feeder) Ref 3 6 Description Tray, extension (envelope feeder) Weight assembly (envelope feeder) Part number RC2-5705-000CN RM1-5226-000CN Qty 1 1 ENWW Envelope feeder 461
  • HP LaserJet Enterprise 600 | Service Manual - Page 486
    Main body (1 of 2; envelope feeder) Figure 4-30 Main body (1 of 2; envelope feeder) *A15 *A06 (PS1802) (J1850) *A14 *A13 *A16 *A07 *A19 (J1800) 1 *A05 *A12 3 *A01 *A17 *A1 1 *A08 *A18 *A10 *A18 *A08 *A18 *A10 *A08 4 *A02 *A18 C *A02 *A18 *A02 *A18 2 *A09 B A *A03 7 *A04 6 C B 5 A ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 487
    ... feeder) Ref 1 2 4 5 6 7 Description Photo interrupter (envelope feeder) Roller, separation assembly (envelope feeder) Roller, paper feed assembly (envelope feeder) Roller, paper pickup assembly (envelope feeder)...Roller, paper pickup (envelope feeder) Roller, paper feed (envelope feeder) Part number ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 488
    Main body (2 of 2; envelope feeder) Figure 4-31 Main body (2 of 2; envelope feeder) *A16 See PCA (envelope feeder) *A14 *A03 *A04 3 *A04 *A05 *A05 *A06 *A07 *A09 *A08 *A10 *A1 1 *A12 *A10 *A1 1 4 (J1802) (J1852) 1 (M1800) *A15 *A01 *A13 *A02 464 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 489
    Table 4-32 Main body (2 of 2; envelope feeder) Ref 1 Description Motor, stepping, DC 24V (M1800) (envelope feeder) Part number RK2-2162-000CN Qty 1 ENWW Envelope feeder 465
  • HP LaserJet Enterprise 600 | Service Manual - Page 490
    PCA (envelope feeder) Figure 4-32 PCA (envelope feeder) 1 466 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 491
    Table 4-33 PCA (envelope feeder) Ref 1 Description PCA (envelope feeder) Part number RM1-9030-000CN Qty 1 ENWW Envelope feeder 467
  • HP LaserJet Enterprise 600 | Service Manual - Page 492
    Output devices Stapler/stacker multi-bin mailbox (MBM) Covers (MBM) Figure 4-33 Covers (MBM) 2 4 3 *A01 5 9 1 1 (SL1301) (J1308) *A02 8 *A01 (J1301) 1 *A01 *A01 6 (J300LA) (J1300LB) (J300L) 10 7 468 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 493
    Table 4-34 Covers (MBM) Ref 10 11 Description Connector 8P (MBM) Solenoid assembly, IN (MBM) Part number VS1-7500-008CN RM1-5270-000CN Qty 1 1 ENWW Output devices 469
  • HP LaserJet Enterprise 600 | Service Manual - Page 494
    Main body (MBM) Main body (MBM; 1 of 2) Figure 4-34 Main body (MBM; 1 of 2) 2 3 *A29 A B C D A *A12 *A10 *A25 4 *A07 *A31 3 *A16 *A16 *A25 *A14 B C D *A31 *A33 *A16 *A28*A27 *A25 *A24 *A14 *A25 *A15 *A16 *A30 12 *A16 *A25 *A31 5 (SL1302) (SL1303) (SL1304) (SL1305) *A32 (J1321L) (J1322L...
  • HP LaserJet Enterprise 600 | Service Manual - Page 495
    Table 4-35 Main body (MBM; 1 of 2) Ref 1 2 3 4 12 13 Description Flag, paper sensing (MBM) Top bin flapper assembly (MBM) Bin flapper assembly (MBM) Center bin flapper assembly (MBM) Bin assembly (MBM) Solenoid (MBM) Part number RM1-5269-000CN RM1-4665-000CN RM1-4666-000CN RM1-4667-000CN RM1-6672-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 496
    Main body (MBM; 2 of 2) Figure 4-35 Main body (MBM; 2 of 2) *A06 *A34 *A03 *A11 *A04 *A01 *A05 *A31 *A13 *A26 *A08 *A18 7 *A17 *A22 *A09 *A35 *A17 *A37 *A36 *A36 *A37 *A31 (M1301) *A35 *A17 (J1326) 10 (J1305) 11 *A21 *A23 *A20 *A17 *A18 *A19 *A09 See PCA (MBM) 6 (J1306) *A31 *A31 472 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 497
    Table 4-36 Main body (MBM; 2 of 2) Ref 6 7 Description Drive assembly (MBM) Sensor assembly (MBM) Part number RM1-5267-000CN RM1-5096-000CN Qty 1 1 ENWW Output devices 473
  • HP LaserJet Enterprise 600 | Service Manual - Page 498
    PCA (MBM) Figure 4-36 PCA (MBM) 1 474 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 499
    Table 4-37 PCA (MBM) Ref 1 Description PCA (MBM) Part number RM1-8350-000CN Qty 1 ENWW Output devices 475
  • HP LaserJet Enterprise 600 | Service Manual - Page 500
    Stacker and Stapler/Stacker (S and S/S) Covers (S and S/S) Figure 4-37 Covers (S and S/S) Stacker Stapler/Stacker 1 1 *A05 *A04 Stacker Stapler/Stacker 2 8 2 7 5 *A06 *A05 (J1 109) *A03 *A01 *A02 3 13 (SL1 101) 10 *A06 12 (J1 101) (J106LA) (J106LB) (J106L) 1 1 4 6 *A06 9 476 Chapter...
  • HP LaserJet Enterprise 600 | Service Manual - Page 501
    Table 4-38 Covers (S and S/S) Ref 6 9 10 11 13 Description Tray assembly (S and S/S) Joint, left (S and S/S) Joint, right (S and S/S) Connector 8P (S and S/S) Solenoid assembly, IN (S and S/S) Part number RM1-4671-000CN RL1-1703-000CN RL1-1704-000CN VS1-7500-008CN RM1-5270-000CN Qty 1 1 1 1 1 ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 502
    Main body (SS) Figure 4-38 Main body (SS) 12 4 (J1108) 11 (J1125L) (J1123D) (J1124D) *A05 5 (J1111) (J1123L) (J1124L) *A01 *A05 *A07 *A02 *A08 *A03 B (J1112) (J1125D) B *A09 9 10 See Stapler/Stacker middle assembly (SS) *A01 A (J1110) A 7 (SL1102) 6 *A06 (M1101) (J1114) (J1120) (...
  • HP LaserJet Enterprise 600 | Service Manual - Page 503
    Table 4-39 Main body (SS) Ref 1 4 6 7 10 12 Description Motor, stepping, DC 24V (M1103) (S/S) Sensor, paper full assembly (S/S) Motor, stepping, DC 24V (M1101) (S/S) Solenoid (S/S) Jog assembly (S/S) Stapler assembly (S/S) Part number RK2-2025-000CN RM1-1166-000CN RK2-2027-000CN RL1-0506-000CN RM1-...
  • HP LaserJet Enterprise 600 | Service Manual - Page 504
    Main body (S) Figure 4-39 Main body (S) *A02 *A03 4 (J1108) *A05 *A05 5 *A01 See Stacker middle assembly (S) *A01 (J1102) (J1129) (J1105) (M1103) 3 See PCA (S and S/S) *A05 1 *A04 *A06 *A05 480 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 505
    Table 4-40 Main body (S) Ref 1 5 Description Motor, stepping, DC 24V (M1103) (S) Stapler mount assembly (S) Part number RK2-2025-000CN RM1-4676-000CN Qty 1 1 ENWW Output devices 481
  • HP LaserJet Enterprise 600 | Service Manual - Page 506
    Middle assemblies (S and S/S) Stapler/Stacker middle assembly (1 of 2; S/S) Figure 4-40 Stapler/Stacker middle assembly (1 of 2; S/S) *A31 *A39 *A41 *A05 2 *A52 *A16 *A16 *A07 *A29 *A18 *A43 *A16 *A16 *A23 *A35 *A03 *A02 *A12 4 *A43 *A29 *A13 *A01 (J1123DH) (J1124DH) *A36 *A37 *A43 *A16 *A26 *...
  • HP LaserJet Enterprise 600 | Service Manual - Page 507
    Table 4-41 Stapler/Stacker middle assembly (1 of 2; S/S) Ref 1 Description Flag, paper sensing (S/S) Part number RM1-0239-000CN Qty 1 ENWW Output devices 483
  • HP LaserJet Enterprise 600 | Service Manual - Page 508
    Stapler/Stacker middle assembly (2 of 2; S/S) Figure 4-41 Stapler/Stacker middle assembly (2 of 2; S/S) *A04 *A48 3 *A44 *A40 *A30 *A11 *A50 *A38 *A42 *A51 *A30 *A45 *A22 *A42 *A34 *A19 *A17 *A20 *A42 *A47 *A11 *A37 *A46 *A40 5 (PS1103) (J1120) *A49 5 (PS1104) (J1121) *A42 *A25 *A15 *A33 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 509
    Table 4-42 Stapler/Stacker middle assembly (2 of 2; S/S) Ref 3 5 Description Roller, paper feed assembly (S/S) Photo interrupter (S/S) Part number RM1-0253-020CN WG8-5645-000CN Qty 1 2 ENWW Output devices 485
  • HP LaserJet Enterprise 600 | Service Manual - Page 510
    Stacker middle assembly (1 of 2; S) Figure 4-42 Stacker middle assembly (1 of 2; S) *A31 *A39 *A41 *A05 2 *A16 *A16 *A07 *A29 *A18 *A36 *A29 *A13 *A01 *A36 *A16 *A16 *A23 *A35 *A03 *A02 *A12 4 *A37 *A36 *A16 *A26 *A16 *A21 1 *A16 *A16 *A28 *A27 *A06 *A08 486 Chapter 4 Parts and diagrams...
  • HP LaserJet Enterprise 600 | Service Manual - Page 511
    Table 4-43 Stacker middle assembly (1 of 2; S) Ref 1 4 Description Flag, paper sensing assembly (S) LED PCA (S) Part number RM1-0239-000CN RG1-4266-030CN Qty 1 1 ENWW Output devices 487
  • HP LaserJet Enterprise 600 | Service Manual - Page 512
    Stacker middle assembly (2 of 2; S) Figure 4-43 Stacker middle assembly (2 of 2; S) *A04 3 *A30 *A11 *A38 *A42 *A30 *A22 *A42 *A37 *A11 *A34 *A19 *A17 *A20 *A42 *A15 *A42 *A25 *A33 *A32 *A42 *A09 *A40 *A10 *A14 *A24 488 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 513
    Table 4-44 Stacker middle assembly (2 of 2; S) Ref 3 Description Roller, paper feed assembly (S) Part number RM1-0253-020CN Qty 1 ENWW Output devices 489
  • HP LaserJet Enterprise 600 | Service Manual - Page 514
    PCA (S and S/S) Figure 4-44 PCA (S and S/S) 1 490 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 515
    Table 4-45 PCA (S and S/S) Ref 1 1 Description PCA (S/S) PCA (S) Part number RM1-8351-000CN RM1-8352-000CN Qty 1 1 ENWW Output devices 491
  • HP LaserJet Enterprise 600 | Service Manual - Page 516
    ...flexible (FFC) Cable, full sensor Cable, fuser motor RK2-4077-000CN RM1-8927-000CN RM1-5088-000CN Cable, HIP (M602 and M603) Cable, laser Cable, panel RK2-4152-000CN RM1-8340-000CN RM1-8341-000CN 492 Chapter 4 Parts and diagrams ENWW...
  • HP LaserJet Enterprise 600 | Service Manual - Page 517
    ...-7500-006CN RM1-8348-000CN Control-panel assembly (M601) Control-panel assembly (M602 and M603) Cover, duplexing assembly Cover, envelope connector Cover, envelope feeder Cover, formatter Cover, front assembly Cover, HIP (M602 and M603) Cover, left assembly Cover, legal Cover,...
  • HP LaserJet Enterprise 600 | Service Manual - Page 518
    Table 4-46 Alphabetical parts list (continued) Description Cover, option Cover, right (M601) Cover, right (M602 and M603) Cover, right front Cover, right rear Cover, top assembly (M601) Cover, top assembly (M602 and M603) Cover, USB Drive assembly (MBM) Part number ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 519
    ... of 2) on page 449 Main body (SS) on page 479 Gear, 23T Guard, edge Guide assembly, left RU5-0040-000CN RC1-0247-000CN RM1-8439-000CN Guide, front right assembly Guide, right assembly High-voltage power supply 110V RM1-8427-000CN RM1-4558-000CN RM1...
  • HP LaserJet Enterprise 600 | Service Manual - Page 520
    ... 419 Internal components (2 of 3) on page 415 Paper feed roller assembly on page 425 Internal components (2 of...-4548-000CN RM1-0037-020CN Paper feed roller assembly Paper feed shaft assembly Paper ... Paper pickup drive assembly (1x1500) Paper pickup roller assembly Paper size detect assembly (1x1500)...
  • HP LaserJet Enterprise 600 | Service Manual - Page 521
    Table 4-46 Alphabetical parts list (continued) Description PCA (S) PCA (S/S) PCA, DC controller Part number RM1-8352-000CN RM1-8351-000CN RM1-8293-000CN Table and page PCA (S and S/S) on page 491 PCA (S and S/S) on page 491 Internal components (3 of 3) on page 417 PCAs (product base) on page 435 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 522
    ..., paper feed (envelope feeder) Roller, paper feed assembly (1x1500) RL1-1654-... RC2-5701-000CN RM1-0037-020CN Roller, paper feed assembly (1x1500)...-0037-020CN RM1-4560-000CN Roller, paper feed assembly (envelope feeder)..., paper pickup (envelope feeder) Roller, paper pickup assembly (1x1500) RM1-0037...
  • HP LaserJet Enterprise 600 | Service Manual - Page 523
    Table 4-46 Alphabetical parts list (continued) Description Roller, paper pickup assembly (1x500) Roller, paper pickup assembly (envelope feeder) Roller, separation assembly (envelope feeder) Part number RM1-0036-020CN RM1-5221-000CN RM1-5224-000CN ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 524
    ... RM1-4539-000CN RM1-4665-000CN Torque limiter (1x1500) Torque limiter (1x500) Torque limiter (custom media) Torque limiter (Tray 2) Transfer roller RC2-5771-000CN RC2-5771-000CN RM1-0037-000CN RC2-5771-000CN RM1-8491-000CN Tray 1 (MP) ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 525
    ... RC2-2633-000CN Rod, release lower Flag, paper detect (1x1500) Cover, lock (1x500) Cover, lock (1x1500) Screw, M4x5 RC2-2725-000CN RC2-5239-000CN RC2-5239-000CN RC2-5700-000CN Spacer, frame Cover, legal Cover, legal (1x500) Roller, paper pickup (envelope feeder) ENWW Numerical parts list 501
  • HP LaserJet Enterprise 600 | Service Manual - Page 526
    ... parts list (continued) Part number RC2-5701-000CN Description Roller, paper feed (envelope feeder) Table and page Main body ... RC3-1434-000CN RC3-1470-000CN Pin, stopper (custom media) Bushing Cover, HIP (M602 and M603) Cover, right front Button, power Cap, power button Cover, USB Spring, torsion ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 527
    ...-4078-000CN RK2-4149-000CN RK2-4152-000CN Solenoid Cable, USB Cable, HIP (M602 and M603) RL1-0506-000CN RL1-1641-000CN RL1-1654-020CN RL1-1663-000CN Solenoid...0036-020CN Solenoid (MBM) Shaft retard drive Paper pickup roller assembly RM1-0036-020CN RM1-0036-020CN Roller, ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 528
    ...RM1-0037-020CN Paper feed roller assembly Roller, paper feed assembly (Tray ...-0037-020CN RM1-0239-000CN Roller, paper feed assembly (1x1500) Flag...-020CN Flag, paper sensing assembly (S) Roller, paper feed assembly (S/S) RM1-0253...-0289-030CN RM1-1094-050CN Roller, paper feed assembly (S) Oil damper...
  • HP LaserJet Enterprise 600 | Service Manual - Page 529
    ... (continued) Part number RM1-4560-000CN Description Roller, paper feed assembly (custom media) Table and ...(MBM) Cable, paper re-pickup motor (duplexer) Roller, paper pickup assembly (envelope feeder) RM1-5223-000CN RM1-5224-000CN RM1-5226-000CN Roller, paper feed assembly (envelope feeder) Roller, ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 530
    ... (M101) RM1-8289-000CN RM1-8290-000CN RM1-8293-000CN RM1-8293-000CN RM1-8294-000CN Control-panel assembly (M602 and M603) Control-panel assembly (M601) PCA, DC controller PCA, DC controller PCA, inner connecting RM1-8294-000CN RM1-8298-000CN ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 531
    ...-8406-000CN High-voltage power supply 220V Power supply, low-voltage 220V Cover, top assembly (M602 and M603) Fuser assembly 110V Fuser assembly 220V Cover, duplexing assembly Cover, right (M602 and M603) Cover, left assembly Laser/scanner assembly RM1-8408-000CN RM1...
  • HP LaserJet Enterprise 600 | Service Manual - Page 532
    ... RM1-8411-000CN Description Paper feed roller assembly Table and page Paper feed roller assembly on page 425 Registration assembly on page 427 Paper delivery assembly ... RM1-8927-000CN RM1-9030-000CN Transfer roller Cable, full sensor PCA (envelope feeder) 508 Chapter 4 Parts and diagrams...
  • HP LaserJet Enterprise 600 | Service Manual - Page 533
    Table 4-47 Numerical parts list (continued) Part number RU5-0040-000CN Description Gear, 23T Table and page Internal components (2 of 3) on page 415 Internal components (2 of 3) on page 415 Paper delivery assembly on page 431 Main body (1x500) on page 439 Main body (1x500; 1 of 2) on page 449 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 534
    510 Chapter 4 Parts and diagrams ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 535
    A Service and support Hewlett-Packard limited warranty statement HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement Data stored on the print cartridge End User License Agreement Customer self-repair warranty service ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 536
    Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh DURATION OF LIMITED WARRANTY One-year return-to-bench repair warranty HP warrants to you, the end-user customer, that HP ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 537
    THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty statement 513
  • HP LaserJet Enterprise 600 | Service Manual - Page 538
    HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from ... of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 539
    ... on the print cartridge The HP print cartridges used with this product contain a memory chip that assists ... of the print cartridge or their product. HP collects a sampling of the memory chips from print cartridges ... chip inoperable, the memory chip cannot be used in an HP product. ENWW Data stored ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 540
    ... HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product ("HP Product"). Additional restrictions on Use ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 541
    ... HP Software may make a one-time transfer of the HP Software to another end user....transferred Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated....You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 542
    © 2009 Hewlett-Packard Development Company, L.P. Rev. 04/09 518 Appendix A Service and support ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 543
    Customer self-repair warranty service HP products are designed with many Customer Self Repair ... request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2)... assistance is required, you can call the HP Technical Support Center and a technician will help you...
  • HP LaserJet Enterprise 600 | Service Manual - Page 544
    ...date of purchase, and problem description ready. Get 24-hour Internet support Get ... software utilities, drivers, and electronic information Order additional HP service or maintenance ... that was in the box with your product or at www.hp.com/support/. www.hp.com/support/lj600Series www.hp.com/go/macosx...
  • HP LaserJet Enterprise 600 | Service Manual - Page 545
    ...Care determines that your product needs to be returned to HP for repair, follow these steps to repack ... damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original... that did not print correctly. In the U.S., call HP Customer Care to request new packing...
  • HP LaserJet Enterprise 600 | Service Manual - Page 546
    522 Appendix A Service and support ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 547
    B Product specifications ● ● ● Physical specifications Power consumption, electrical specifications, and acoustic emissions Operating environment ENWW 523
  • HP LaserJet Enterprise 600 | Service Manual - Page 548
    ...Optional stapler/stacker Optional stacker Optional multi-bin mailbox Optional printer stand Height 394 mm (15.5 in) 514 mm ...in) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/go/lj600Series_regulatory for current information. CAUTION: Power requirements are based...
  • HP LaserJet Enterprise 600 | Service Manual - Page 549
    Operating environment Table B-3 Necessary conditions Environmental condition Temperature (product and print cartridge) Printing 7.5°C (45.5°F) to 32.5°C (90.5°F) Relative humidity 5% to 90% Storage/standby 0°C (32°F) to 35°C (95°F) 35% to 85% ENWW Operating environment 525
  • HP LaserJet Enterprise 600 | Service Manual - Page 550
    526 Appendix B Product specifications ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 551
    C Regulatory information FCC regulations Environmental product stewardship program Declaration of Conformity Certificate of Volatility Safety statements ENWW 527
  • HP LaserJet Enterprise 600 | Service Manual - Page 552
    ...uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause ...to correct the interference at his own expense. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 553
    ... products: Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 554
    ... Multilingual program information and instructions are included in every new HP LaserJet print cartridge ...and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet ..., give the package to the UPS driver during Package the HP LaserJet print cartridge in its original ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 555
    ... at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Type Weight Location User-removable Carbon monofluoride lithium 1.5 g...
  • HP LaserJet Enterprise 600 | Service Manual - Page 556
    ... please contact your local city office, your household waste disposal service or the shop where you purchased the product. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 557
    ● ● HP's end-of-life product return and recycling program Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment. ENWW Environmental product stewardship program 533
  • HP LaserJet Enterprise 600 | Service Manual - Page 558
    ...: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet Enterprise 600 M601, M602, and M603 Including: CE998A - 500-sheet paper tray CF062A - Duplexer Regulatory Model ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 559
    ... topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, Herrenberger Straße 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.eu/certificates Product Regulations Manager, Hewlett-Packard Company, PO Box ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 560
    ... describes how to securely erase data from the product. Types of memory Volatile memory The product utilizes volatile memory (a total of 512 MB; expandable to 1024 MB) to support the embedded OS ... Embedded Web Server (EWS) for the product, and from HP Web Jetadmin. Secure Storage Erase ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 561
    ...a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control ..., or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 562
    ...more than one paper tray at a time. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 563
    HUOLTO HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota vä...
  • HP LaserJet Enterprise 600 | Service Manual - Page 564
    Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 540 Appendix C Regulatory information ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 565
    ...1,500-sheet paper deck door, removing 172 driver PCA, removing 176 left-side cover, ...removing rear 87 blank pages troubleshooting 389 blurred print, problem-solving 387 C cable, USB...Reports menu 250 Service menu 265 Stapler/Stacker Settings menu 258 Troubleshooting menu 263 USB Firmware Upgrade menu ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 566
    ...background, problemsolving 382 H hard drive remove 74 heartbeat LED 200 HP Customer Care 520 HP Jetdirect print server configuration page 245 lights 199 humidity specifications 525 I image quality print, troubleshooting 380 image repetition, problem-solving 387 inner connecting PCA ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 567
    ...516 light print problem-solving 380 lights formatter 199 troubleshooting with 199 lines, problem-solving 381, 385, 386 loose toner,... 258 N Network Settings menu, control panel 259 networks HP embedded Jetdirect configuration page 245 notes iii O online support 520 operating environment specifications...
  • HP LaserJet Enterprise 600 | Service Manual - Page 568
    ... menu, control panel 253 printing modes, manual 378 troubleshooting 389 problem source determine 193 problem-solving blurred print 387 curled paper ... output bin paper jams 363 removing 87 recycling 530 HP printing supplies returns and environmental program 530 registration ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 569
    ..., manual 208 tests, manual tray/bin 220 separation roller replacing 85 separation rollers, replacing tray 2 66 service repacking product 521 ... 338 memory errors 267 ordering 402 recycling 530 replace message 338 support ... top output bin paper jams 363 transfer roller replacing 69 Tray 1 paper ...
  • HP LaserJet Enterprise 600 | Service Manual - Page 570
    ... 519 license 516 print cartridges 514 product 512 wavy paper, problem-solving 384 Web sites customer support 520 Macintosh customer support 520 Material Safety..., product 524 white lines or spots, problemsolving 385 wrinkled paper, problem-solving 385 546 Index ENWW
  • HP LaserJet Enterprise 600 | Service Manual - Page 571
  • HP LaserJet Enterprise 600 | Service Manual - Page 572
    © 2011 Hewlett-Packard Development Company, L.P. www.hp.com *CE988-90945* *CE988-90945* CE988-90945



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HP LaserJet Enterprise 600 Manual