Home » HP Manuals » Laser Printers » HP LaserJet Enterprise M604 » Manual Viewer

HP LaserJet Enterprise M604 User Guide 1 - Page 99

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel,

View all HP LaserJet Enterprise M604 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 99 highlights

A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now. Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended. Change the "Very Low" settings You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge. 1. From the Home screen on the product control panel, scroll to and select Supplies. 2. Open the following menus: ● Manage Supplies ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Settings 3. Select one of the following options: ● Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low threshold. ● Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume printing. ● Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality. For products with fax capability When the printer is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when the prrinter resumes printing. This can occur if the printer has received more faxes than the memory can hold while the printer is waiting. The printer can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for the toner cartridge, but print quality might degrade. ENWW A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 89

Section	Page
Product overview	11
Product views	12
Product front view	12
Product back view	13
Interface ports	14
Control-panel view (4-line control panel, n and dn models only)	15
Control-panel view (touchscreen control panel, x models only)	16
Product specifications	18
Technical specifications	18
Supported operating systems	19
Mobile printing solutions	21
Product dimensions	22
Dimensions for the products, as sold	22
Dimensions for the input and output accessories	24
Dimensions for sample combinations of the products and optional accessories	28
Combination one	28
Combination two	29
Combination three	29
Power consumption, electrical specifications, and acoustic emissions	30
Operating-environment range	31
Product hardware setup and software installation	32
Paper trays	33
Load Tray 1	34
Introduction	34
Tray 1 paper orientation	36
Load Tray 2 and the 500-sheet trays	37
Introduction	37
Tray 2 and the 500-sheet trays paper orientation	39
Load the optional 1,500-sheet high-capacity tray	40
Introduction	40
Load the tray	40
Load the optional custom media tray	42
Introduction	42
Configure the product for the custom media tray	42
Load paper into the custom media tray	43
Custom media tray paper orientation	44
Load envelopes	45
Introduction	45
Envelope orientation	46
Supplies, accessories, and parts	47
Order supplies, accessories, and parts	48
Ordering	48
Supplies and accessories	48
Customer self-repair parts	49
Replace the toner cartridge	51
Introduction	51
Toner-cartridge information	51
Remove and replace the cartridge	52
Replace the staple cartridge	56
Introduction	56
Remove and replace the staple cartridge	56
Print	57
Print tasks (Windows)	58
How to print (Windows)	58
Automatically print on both sides (Windows)	60
Manually print on both sides (Windows)	60
Print multiple pages per sheet (Windows)	61
Select the paper type (Windows)	61
Additional print tasks	62
Print tasks (OS X)	63
How to print (OS X)	63
Automatically print on both sides (OS X)	63
Manually print on both sides (OS X)	63
Print multiple pages per sheet (OS X)	63
Select the paper type (OS X)	64
Additional print tasks	64
Store print jobs on the product to print later	65
Introduction	65
Create a stored job (Windows)	65
Create a stored job (OS X)	66
Print a stored job	67
Delete a stored job	67
Mobile printing	69
Introduction	69
Wi-Fi Direct and NFC Printing	69
HP ePrint via email	69
HP ePrint software	70
AirPrint	70
Android embedded printing	71
Print from the USB port	72
Introduction	72
Enable the USB port for printing	72
Print USB documents	73
Manage the product	75
Advanced configuration with HP Embedded Web Server (EWS)	76
Introduction	76
How to access the HP Embedded Web Server (EWS)	76
HP Embedded Web Server features	77
Information tab	77
General tab	78
Print tab	78
Troubleshooting tab	79
Security tab	79
HP Web Services tab	80
Networking tab	80
Other Links list	81
Advanced configuration with HP Utility for OS X	82
Open HP Utility	82
HP Utility features	82
Configure IP network settings	84
Printer sharing disclaimer	84
View or change network settings	84
Rename the product on a network	84
Manually configure IPv4 TCP/IP parameters from the control panel	85
Manually configure IPv6 TCP/IP parameters from the control panel	85
Link speed and duplex settings	86
Product security features	88
Introduction	88
Security statements	88
IP Security	88
Assign or change the system password using the Embedded Web Server	88
Sign in to the product	89
Encryption support: HP High Performance Secure Hard Disks	89
Lock the formatter	89
Economy settings	90
Introduction	90
Print with EconoMode	90
Set the sleep timer and configure the product to use 1 watt or less of power	90
HP Web Jetadmin	92
Software and firmware updates	93
Solve problems	95
Customer support	96
Control panel help system	97
Restore factory-set defaults	98
Introduction	98
Restore factory settings from the product control panel	98
Restore factory settings from the HP Embedded Web Server (network-connected products only)	98
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	99
Change the “Very Low” settings	99
For products with fax capability	99
Order supplies	100
Product does not pick up paper or misfeeds	101
Introduction	101
The product does not pick up paper	101
The product picks up multiple sheets of paper	101
Clear paper jams	102
Introduction	102
Jam locations	103
Auto-navigation for clearing jams	103
Experiencing frequent or recurring paper jams?	103
Clear paper jams in Tray 1	105
Clear paper jams in Tray 2 and the 500-sheet trays	106
Clear paper jams in the optional 1,500-sheet high-capacity tray	108
Clear paper jams in the toner-cartridge area	110
Clear paper jams in the rear output bin	113
Clear paper jams in the fuser area	114
Clear paper jams in the output bin	119
Clear paper jams in the duplexer	120
Clear paper jams in the envelope feeder	122
Clear paper jams in the 5-bin mailbox	124
Clear jams in the stacker or stapler/stacker	126
Clear paper jams in the stacker or stapler/stacker	126
Clear staple jams in the stapler/stacker	127
Improve print quality	129
Introduction	129
Print from a different software program	129
Check the paper-type setting for the print job	129
Check the paper type setting (Windows)	129
Check the paper type setting (OS X)	129
Check toner-cartridge status	130
Clean the product	130
Print a cleaning page	130
Visually inspect the toner cartridge	131
Check paper and the printing environment	131
Step one: Use paper that meets HP specifications	131
Step two: Check the environment	131
Step three: Set the individual tray alignment	132
Try a different print driver	132
Solve wired network problems	134
Introduction	134
Poor physical connection	134
The computer is using the incorrect IP address for the product	134
The computer is unable to communicate with the product	134
The product is using incorrect link and duplex settings for the network	135
New software programs might be causing compatibility problems	135
The computer or workstation might be set up incorrectly	135
The product is disabled, or other network settings are incorrect	135

Match case Limit results 1 per page

A “Cartridge is low” or “Cartridge is very low” message displays on

the printer control panel

Cartridge is low

: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining

may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner

cartridge does not need to be replaced now.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.

To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth

about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner

cartridge into the printer and close the cover.

Cartridge is very low

: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life

remaining may vary. Consider having a replacement available to install when print quality is no longer

acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer

acceptable.

Once an HP toner cartridge has reached

Very Low

, HP’s Premium Protection Warranty on that toner cartridge has

ended.

Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-

establish these settings when you install a new toner cartridge.

From the Home screen on the product control panel, scroll to and select

Supplies

Open the following menus:

●

Manage Supplies

●

Supply Settings

●

Black Cartridge

Color Cartridges

●

Very Low Settings

Select one of the following options:

●

Select the

Stop

option to set the printer to stop printing when the cartridge reaches the

Very Low

threshold.

●

Select the

Prompt to continue

option to set the printer to stop printing when the cartridge reaches the

Very Low

threshold. You can acknowledge the prompt or replace the cartridge to resume printing.

●

Select the

Continue

option to set the printer to alert you that the cartridge is very low, and to continue

printing beyond the

Very Low

setting without interaction. This can result in unsatisfactory print

quality.

For products with fax capability

When the printer is set to the

Stop

Prompt to continue

option, there is some risk that faxes will not print when

the prrinter resumes printing. This can occur if the printer has received more faxes than the memory can hold

while the printer is waiting.

The printer can print faxes without interruption when it passes the Very Low threshold if you select the

Continue

option for the toner cartridge, but print quality might degrade.

ENWW

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel