HP LaserJet Pro 400 Service Manual - Page 189
Document feeder mispick. Reload, Door open, Engine Communication Error
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If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box. Document feeder mispick. Reload Description The product did not pick up the paper in the document feeder. Recommended action Remove the paper from the document feeder tray, and then reload it. If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box. Door open Description The toner cartridge door is open. Recommended action Close the toner cartridge door. Engine Communication Error Description The product has experienced an engine communication timeout error. Recommended action Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Connect the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box. Engine error. Press OK to continue. Description The product experienced a print engine error. Recommended action This is a warning message only. Job output might be affected. ENWW Troubleshooting tools 163