HP LaserJet Pro 400 Service Manual - Page 202
Print the event log, Event log messages, Simultaneously touch the Left Arrow
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Print the event log NOTE: You can use HP ToolboxFX to view the event log from a computer. 1. Make sure the product is in the Ready state. 2. Touch the Setup button. 3. Simultaneously touch the Left Arrow button and the Cancel 4. Touch the Setup button. 5. Open the 2ndry Service menu. 6. Open the Service Reports menu. 7. Touch the Error Report item. button. Event log messages The following table contains all event log codes for this product. Many event log codes correspond to a control-panel error message. Some product events do not produce a message that displays on the control panel. Instead, they are only recorded in the event log. Table 2-7 Event-log messages Event code Description 13.0000 20.0000 21.0000 41.2000 41.3000 50.1000 50.2000 50.3000 50.4000 50.7000 50.8000 50.9000 51.2000 51.2100 51.2200 Paper jam Memory out Page misfeed or mispick Beam detect malfunction Unexpected size Low fuser temperature error Slow fuser error High fuser temperature error Fuser drive circuit error Fuser open error Low sub-thermistor fuser error High sub-thermistor fuser error Black scanner laser error (inline devices only) Cyan scanner laser error (inline devices only) Magenta scanner laser error (inline devices only) 176 Chapter 2 Solve problems ENWW
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