HP LaserJet Pro 400 Service Manual - Page 249
Troubleshoot fax codes and trace reports, View and interpret fax error codes
View all HP LaserJet Pro 400 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 249 highlights
Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to solve problems with the product fax features. Code number 232 282 321 Description Possible causes include the following: ● A communication failure has occurred between the two machines. ● The user at the remote machine may have pressed the Stop button. ● The power at the remote machine has been interrupted, or deliberately turned off causing the fax session to be interrupted. To solve the issue, try the following steps: 1. Resend the fax at a different time when telephone line conditions have improved. 2. If the error persists, and error correction is in use for the fax session, disable the Error Correction setting. The product has not received any data at the start of a page during reception in error correction mode, but the modem has not detected a remote disconnect. The remote machine is probably transmitting sync frames instead of data and has either jammed or broken. The remote machine is probably transmitting sync frames instead of data and has either jammed or broken. Have the sender resend the fax after first requesting that the sender verify that the sending machine is working correctly. There was a communication error with the receiving fax machine due to poor telephone line conditions. Resend the fax at a different time when telephone line conditions have improved. ENWW Solve fax problems 223