HP Latex 110 Users Guide - Page 147

Error code, Recommendation, RIP while printing

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Error code 41:03 42:03 63:04 63:05 68:03 74:01 78:08 78.1:04 78.2:01 79:03, 79:04, 79.2:04 Recommendation Electrical current limit in paper motor. 1. Turn off the printer. 2. Open the window and check for any visible obstacles restricting the advance of the substrate. If there is a wrinkled mass of substrate inside the substrate path, lift the substrate pinch lever and clear the obstruction. Carefully remove as much as possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. See also The substrate has jammed on page 64. CAUTION: Try to avoid pulling the substrate out from the input path, because this reverses the normal direction of movement, and could damage printer parts. 3. Turn on the printer. Scan-axis motor electrical current limit. 1. Turn off the printer. 2. Open the window and check for any visible obstacles restricting the advance of the substrate. If there is a wrinkled mass of substrate inside the substrate path, lift the substrate pinch lever and clear the obstruction. Carefully remove as much as possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. See also The substrate has jammed on page 64. 3. Turn on the printer. An input/output problem has occurred in the network card. 1. Make sure that the network cable is correctly connected to the network card. 2. Check that your printer firmware is up to date. See Firmware update on page 129. The job is reaching the printer too slowly. The printer cancels the job if there are long pauses of more than 20 s. 1. Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP. 2. Check the RIP for any error messages. Check that the computer with the RIP is working correctly and has the minimum specification required by the RIP. Check that the hard disk is neither full nor excessively fragmented. 3. Check whether the option RIP while printing is enabled. This option can cause slow printing if the computer is not sufficiently powerful. 4. Try reducing the resolution of the job or increasing the number of passes. 5. Check that all the components of your LAN are operating at Gigabit speed. There has been a loss of permanent data, such as configuration or accounting data. This can happen after a firmware update with a data structure not compatible with the older version. An error occurred when uploading the firmware update file. 1. Turn off the printer by using the Power key on the front panel and the power switch at the rear of the printer. Disconnect the power cord, then reconnect the power cord and turn on the printer. 2. Try again to upload the firmware update file to the printer. See Firmware update on page 129. Borderless printing is not possible. The printer has no substrate preset for this substrate. Follow the firmware update procedure to update the printer with the latest substrate presets. See Firmware update on page 129. The back tension is lost. This could be due to a loose roll core or an imminent end of roll. If these are not the causes, try unloading and reloading the substrate. Generic firmware error. Update the printer's firmware. See Firmware update on page 129. ENWW Front-panel error codes 141

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Error code
Recommendation
41:03
Electrical current limit in paper motor.
1.
Turn off the printer.
2.
Open the window and check for any visible obstacles restricting the advance of the substrate.
If there is a wrinkled mass of substrate inside the substrate path, lift the substrate pinch lever
and clear the obstruction. Carefully remove as much as possible of the jammed substrate from
the top of the printer. Cut the substrate if necessary. See also
The substrate has jammed
on page
64
.
CAUTION:
Try to avoid pulling the substrate out from the input path, because this reverses
the normal direction of movement, and could damage printer parts.
3.
Turn on the printer.
42:03
Scan-axis motor electrical current limit.
1.
Turn off the printer.
2.
Open the window and check for any visible obstacles restricting the advance of the substrate.
If there is a wrinkled mass of substrate inside the substrate path, lift the substrate pinch lever
and clear the obstruction. Carefully remove as much as possible of the jammed substrate from
the top of the printer. Cut the substrate if necessary. See also
The substrate has jammed
on page
64
.
3.
Turn on the printer.
63:04
An input/output problem has occurred in the network card.
1.
Make sure that the network cable is correctly connected to the network card.
2.
Check that your printer firmware is up to date. See
Firmware update
on page
129
.
63:05
The job is reaching the printer too slowly. The printer cancels the job if there are long pauses of
more than 20 s.
1.
Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP.
2.
Check the RIP for any error messages. Check that the computer with the RIP is working
correctly and has the minimum specification required by the RIP. Check that the hard disk is
neither full nor excessively fragmented.
3.
Check whether the option
RIP while printing
is enabled. This option can cause slow printing if
the computer is not sufficiently powerful.
4.
Try reducing the resolution of the job or increasing the number of passes.
5.
Check that all the components of your LAN are operating at Gigabit speed.
68:03
There has been a loss of permanent data, such as configuration or accounting data. This can happen
after a firmware update with a data structure not compatible with the older version.
74:01
An error occurred when uploading the firmware update file.
1.
Turn off the printer by using the
Power
key on the front panel and the power switch at the rear
of the printer. Disconnect the power cord, then reconnect the power cord and turn on the
printer.
2.
Try again to upload the firmware update file to the printer. See
Firmware update
on page
129
.
78:08
Borderless printing is not possible.
78.1:04
The printer has no substrate preset for this substrate. Follow the firmware update procedure to
update the printer with the latest substrate presets. See
Firmware update
on page
129
.
78.2:01
The back tension is lost. This could be due to a loose roll core or an imminent end of roll. If these are
not the causes, try unloading and reloading the substrate.
79:03, 79:04, 79.2:04
Generic firmware error. Update the printer’s firmware. See
Firmware update
on page
129
.
ENWW
Front-panel error codes
141