The substrate has jammed
..................................................................................................................................
64
The substrate is deformed or wrinkled
...............................................................................................................
67
The substrate has shrunk or expanded
..............................................................................................................
67
The substrate has bow deformation
...................................................................................................................
68
Take-up reel substrate jam
.................................................................................................................................
68
Take-up reel does not wind
.................................................................................................................................
69
4
Substrate settings
.......................................................................................................................................
70
Substrate presets
................................................................................................................................................
71
Online search
.......................................................................................................................................................
71
HP Media Locator
.................................................................................................................................................
73
Generic presets
....................................................................................................................................................
73
Clone a substrate preset
.....................................................................................................................................
74
Modify a substrate preset
...................................................................................................................................
74
Add a new substrate
............................................................................................................................................
75
Delete a substrate preset
....................................................................................................................................
79
Faster printing
.....................................................................................................................................................
79
Color calibration
..................................................................................................................................................
80
ICC profiles
...........................................................................................................................................................
82
5
Troubleshoot print-quality issues
................................................................................................................
83
General printing advice
........................................................................................................................................
84
Improve print quality
...........................................................................................................................................
84
Most-common print-quality problems
...............................................................................................................
90
6
The ink system
............................................................................................................................................
97
Ink cartridges
.......................................................................................................................................................
97
Printheads
............................................................................................................................................................
97
Maintenance cartridge
.........................................................................................................................................
98
Safe mode
............................................................................................................................................................
99
7
Hardware maintenance
..............................................................................................................................
100
Ink system tips
..................................................................................................................................................
101
Maintain the ink cartridges
................................................................................................................................
101
Replace an ink cartridge
....................................................................................................................................
101
Cannot insert an ink cartridge
...........................................................................................................................
105
Clean (recover) the printheads
..........................................................................................................................
105
Align the printheads
..........................................................................................................................................
106
Front panel recommends reseating or replacing a printhead
..........................................................................
108
Replace a printhead
...........................................................................................................................................
108
Cannot insert a printhead
..................................................................................................................................
114
Clean the electrical connections on a printhead
...............................................................................................
115
Replace the maintenance cartridge
..................................................................................................................
119
iv
ENWW