Performance problems
.....................................................................................................
222
Solve fax problems
............................................................................................................................
223
Solve sending problems
...................................................................................................
223
Solve receiving problems
..................................................................................................
224
Solve e-mail problems
.......................................................................................................................
226
Validate the SMTP gateway address
...............................................................................
226
Validate the LDAP gateway address
................................................................................
226
Solve common Windows problems
..................................................................................................
227
Solve common Macintosh problems
.................................................................................................
228
Solve Linux problems
........................................................................................................................
231
Solve PostScript problems
................................................................................................................
232
General problems
.............................................................................................................
232
Appendix A
Accessories and consumables
Order parts, accessories, and supplies
.............................................................................................
234
Order directly from HP
......................................................................................................
234
Order through service or support providers
......................................................................
234
Order directly through the embedded Web server (for printers that are connected to a
network)
............................................................................................................................
234
Order directly through the HP Easy Printer Care software
..............................................
234
Part numbers
.....................................................................................................................................
235
Accessories
.......................................................................................................................
235
Print cartridges
..................................................................................................................
235
Maintenance kits
...............................................................................................................
236
Memory
.............................................................................................................................
236
Cables and interfaces
.......................................................................................................
236
Print media
........................................................................................................................
236
Appendix B
Service and support
Hewlett-Packard limited warranty statement
.....................................................................................
239
Print cartridge limited warranty statement
.........................................................................................
240
Customer Self Repair Warranty Service
...........................................................................................
241
HP Customer Care
............................................................................................................................
242
Online Services
.................................................................................................................
242
Telephone support
............................................................................................................
242
Software utilities, drivers, and electronic information
.......................................................
242
HP direct ordering for accessories or supplies
.................................................................
242
HP service information
......................................................................................................
242
HP service agreements
....................................................................................................
242
HP Easy Printer Care software
.........................................................................................
243
HP support and information for Macintosh computers
.....................................................
243
HP maintenance agreements
............................................................................................................
244
On-site service agreements
..............................................................................................
244
Next-day on-site service
...................................................................................
244
Weekly (volume) on-site service
......................................................................
244
Repacking the device
.......................................................................................................
244
Extended warranty
............................................................................................................
245
Appendix C
Specifications
ENWW
ix