HP M4345 User Guide - Page 195
X.yyyy Internal Jetdirect Error, 8x.yyyy Eio Error
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Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 8X.YYYY EIO ERROR The EIO accessory card has encountered a Try the following actions to clear the critical error, as specified by YYYY. message. 1. Turn the MFP off, and then turn the MFP on. 2. Turn the MFP off, reseat the EIO accessory, and then turn the MFP on. 3. Replace the EIO accessory. 8X.YYYY INTERNAL JETDIRECT ERROR The embedded HP Jetdirect print server has encountered a critical error, as specified by YYYY. Turn the MFP off, and then turn the MFP on. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljm4345mfp.) Authentication required Authentication has been enabled for this feature or destination. A username and password are required. Type the user name and password, or contact the network administrator. Authentication required to use this feature A user name and password are required. Type the user name and password, or contact the network administrator. Bad duplexer connection The duplex printing accessory is not connected correctly to the MFP. Remove and reinstall the duplexer. If this message persists, contact an HPauthorized service or support provider. See the HP support flyer, or go to http://www.hp.com/support/ljm4345mfp. Bad env feeder connection The envelope feeder is not connected properly. Remove and reinstall the envelope feeder. If this message persists, contact an HPauthorized service or support provider. See the HP support flyer, or go to http://www.hp.com/support/ljm4345mfp. Cartridge failure return for replacement The print cartridge still contains part of the sealing tape. Try to remove the remaining sealing tape. If it cannot be removed, insert a new print cartridge and return the faulty print cartridge to receive a replacement. (See Order parts, accessories, and supplies, or go to http://www.hp.com/support/ ljm4345mfp.) Check output device An error has occurred with the output device. Remove and reinstall the output device. Observe the LED on the device. If is flashing or is amber, see Solve general device problems. Chosen personality not available. To continue touch OK. A print job requested a MFP language (personality) that is not available for this MFP. The job will not print and will be cleared from memory. Print the job by using a printer driver for a different printer language, or add the requested language to the MFP (if possible). To see a list of available personalities, print a configuration page. (See Use information pages.) Close right access door The specified jam-access cover is open. Close the specified jam-access cover. Close right access doors More than one jam-access cover is open. Close all jam-access covers to continue printing. Close top cover The top cover is open. Close the top cover. ENWW Control-panel messages 183