HP M4345 User Guide - Page 234
Performance problems - scanning software
UPC - 882780548619
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Performance problems Problem No copy came out. Copies are blank. The wrong original was copied. Copies are reduced in size. Cause Solution The input tray might be empty. The original might have been loaded incorrectly. The sealing tape might not have been removed from the print cartridge. Load media in the device. SeeLoad media for more information. Load the original correctly in the ADF or flatbed scanner. See Load media. Remove the print cartridge from the device, pull out the sealing tape, and then reinstall the print cartridge. The original might have been loaded incorrectly. Load the original correctly in the ADF or flatbed scanner. See Load media. The media might not meet HP specifications. Use media that meets HP specifications. See Select print media. The print-cartridge toner-level might be Replace the print cartridge. See low. Change the print cartridge. The ADF might be loaded. The device software settings might be set to reduce the scanned image. Make sure that the ADF is empty. See the device software Help for more information about changing the settings. 222 Chapter 11 Problem solving ENWW