HP Officejet Pro 8500A Getting Started Guide - Page 27

Problems setting up fax, Step 2: Check the list of possible problems, Step 1: Run the fax test - support

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English Problems setting up fax This section contains information about solving problems you might have when setting up fax for the printer. Note: If the printer is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. If you are having faxing problems, you can print a fax test report to check the status of the printer. The test will fail if the printer is not set up properly for faxing. Perform this test after you have completed setting up the printer for faxing. For more information, see "Step 2: Test fax setup" on page 11. Step 1: Run the fax test Test your fax setup to check the status of the printer and to make sure it is set up properly for faxing. For more information, see "Set up and use fax" on page 7. Tip: If you receive a fax communication error that includes an error code, you can find an explanation of the error code at HP's support Web site (www. hp.com/support). If prompted, choose your country/region, and then type "fax error codes" in the Search box. If you are unable to solve the problems using the suggestions provided in the fax test, go to Step 2. Step 2: Check the list of possible problems If you have run the fax text but are still having problems setting up fax, check the following list of possible problems and solutions: Solve setup problems 25

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Solve setup problems
25
English
Step 2: Check the list of possible problems
If you have run the fax text but are still
having problems setting up fax, check the
following list of possible problems and
solutions:
Step 1: Run the fax test
Test your fax setup to check the status of the
printer and to make sure it is set up properly
for faxing. For more information, see ”Set up
and use fax” on page 7.
Tip:
If you receive a fax communication
error that includes an error code, you
can find an explanation of the error
Problems setting up fax
This section contains information about
solving problems you might have when
setting up fax for the printer.
Note:
If the printer is not set up
properly for faxing, you might
experience problems when sending
faxes, receiving faxes, or both.
If you are having faxing problems, you can
print a fax test report to check the status of
the printer. The test will fail if the printer is
not set up properly for faxing. Perform this
test after you have completed setting up the
printer for faxing. For more information, see
“Step 2: Test fax setup” on page 11.
code at HP’s support Web site (
www.
hp.com/support
). If prompted, choose
your country/region, and then type
“fax error codes” in the Search box.
If you are unable to solve the problems using
the suggestions provided in the fax test, go
to Step 2.