HP Officejet Pro 8500A Getting Started Guide - Page 31

English Wireless (802.11) setup problems This section provides information about solving problems you might encounter when connecting the printer to your wireless network. Follow these suggestions in the order listed. Note: If you are still encountering problems, see the problem-solving information in the user guide (which is available on your computer after you install the software). After resolving the problems... After you resolve any problems and have connected the printer to your wireless network, complete the following steps for your operating system: Windows Place the HP software CD into the computer and run the software installation program again. Mac OS Open the HP Utility, located in the Dock. (HP Utility is also located in the Hewlett-Packard folder in the Applications folder on your computer.) Click the Application icon on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's control panel is not lit, wireless capabilities might not have been turned on. Tip: The model number is printed on a label located inside the printer, near the ink cartridges area. To turn on wireless, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On. • HP OfficeJet Pro 8500A (A910g-z): From the Home screen, touch right arrow , touch Network, touch Wireless, touch Wireless Radio, and then touch On. Solve setup problems 29