HP Photosmart Plus e-All-in-One Printer - B210 User Guide - Page 46

Set as Default Printer

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Solve a problem Chapter 9 4. Verify that the product is set as the default printer. To verify that the product is set as the default printer NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. b. Make sure the correct product is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer. d. Try using your product again. 5. Restart the print spooler. To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: Windows 7 • From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. • Double-click Services. • Right-click the Print Spooler, and then click Properties. • On the General tab, next to Startup type, make sure that Automatic is selected. • If the service is not already running, under Service status, click Start, and then click OK. Windows Vista • From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools. • Double-click Services. 44 Solve a problem

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4.
Verify that the product is set as the default printer.
To verify that the product is set as the default printer
NOTE:
HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information
. Otherwise, follow the steps
below.
a
.
Depending upon your operating system, do one of the following:
•
Windows 7
: From the Windows
Start
menu, click
Devices and Printers
.
•
Windows Vista
: From the Windows
Start
menu, click
Control Panel
, and
then click
Printers
.
•
Windows XP
: From the Windows
Start
menu, click
Control Panel
, and then
click
Printers and Faxes
.
b
.
Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c
.
If the wrong product is set as the default printer, right-click the correct product and
select
Set as Default Printer
.
d
.
Try using your product again.
5.
Restart the print spooler.
To restart the print spooler
NOTE:
HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information
. Otherwise, follow the steps
below.
a
.
Depending upon your operating system, do one of the following:
Windows 7
•
From the Windows
Start
menu, click
Control Panel
,
System and Security
,
and then
Administrative Tools
.
•
Double-click
Services
.
•
Right-click the
Print Spooler
, and then click
Properties
.
•
On the
General
tab, next to
Startup type
, make sure that
Automatic
is
selected.
•
If the service is not already running, under
Service status
, click
Start
, and
then click
OK
.
Windows Vista
•
From the Windows
Start
menu, click
Control Panel
,
System and
Maintenance
,
Administrative Tools
.
•
Double-click
Services
.
Chapter 9
44
Solve a problem
Solve a problem