HP ProBook 5220m HP ProBook 5220m Notebook PC - Maintenance and Service Guide
HP ProBook 5220m - Notebook PC Manual
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- HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 1
HP ProBook 5220m Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 2
and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 5
components ...8 TouchPad ...8 Lights ...9 Power button and fingerprint reader 10 Keys ...11 Front components ...12 Right-side components ...13 Left-side components ...15 Bottom components ...16 Display components ...17 Wireless antennas ...18 Additional hardware components ...19 3 Illustrated parts - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 6
Service tag ...38 Computer feet ...39 Battery ...40 SIM ...42 WLAN module ...42 WWAN module ...45 Memory module ...47 Hard drive ...48 Switch cover ...51 Keyboard ...53 Top cover ...56 Display assembly ...59 Modem module ...65 Bluetooth in Windows Vista and Windows XP 91 Starting Computer Setup 91 Using - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 7
105 30.7-cm (12.1-in) WXGA BrightView display specifications 106 Hard drive specifications ...107 7 Backup and recovery ...108 Windows 7 backup and recovery ...108 Backing up your information 108 Performing a recovery ...109 Using the Windows recovery tools 110 Using f11 ...110 Using - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 8
RJ-45 (network) ...124 Universal Serial Bus ...125 eSATA/USB ...126 9 Power cord set requirements ...127 Requirements for all countries and regions 127 Requirements for specific countries and regions 128 10 Recycling ...129 Battery ...129 Display ...129 Index ...135 viii - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 9
Category Product Name Processors Chipset Graphics Panels Memory Description HP ProBook 5220m Notebook PC Intel® Celeron® ● Intel Celeron U3400 1.06-GHz Intel® Arrandale™ ● Intel Arrandale i3-350M, 2.26-GHz, 3-MB L3 cache, 4 threads (35 W) ● Intel Arrandale i5-450M, 2.4-GHz (Turbo up to 2.66 GHz - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 10
modem Modem cable not included Supports no-modem option 10/100/1000 Ethernet network interface card (NIC) S3/S4/S5 wake on LAN (AC only mode) Integrated WLAN options by way of wireless module: Support for the following WLAN formats: ● Intel Wi-Fi Link 1000 802.11b/g/n ● Intel WiFi Link 6200 802.11 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 11
option Broadcom Bluetooth 2.1 + Enhanced Data Rate (EDR) Integrated WWAN options by way of WWAN module: WWAN module Universal Notebook Data Platform (UNDP) with 2 antennas Subscriber identity module (SIM) security (customer-accessible in battery bay) Media Card Reader supporting Memory Stick (MS - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 12
Basic (Japan only) ● Windows Vista Business 32-bit (Japan only) ● Windows® 7 Home Premium 32-bit (Japan only) ● Windows 7 Home Premium 64-bit (Japan only) ● Windows 7 Professional 32-bit (Japan only) ● Windows 7 Professional 64-bit (Japan only) ● Genuine Windows XP Professional available through - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 13
Office Ready 2007 (excludes Japan) ● Windows Vista Business 32-bit with Office Ready 2007 (excludes Japan) ● Windows Vista Business 32-bit with Office Personal (Japan only) ● Windows Vista Business 32-bit with Office Personal with PowerPoint (Japan only) ● Windows 7 Home Basic 32-bit with Office - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 14
SuSE Linux/Novell Web-only support: ● Windows Vista Enterprise 32-bit and 64-bit ● Windows 7 Enterprise 32-bit and 64-bit ● Windows 7 Ultimate 32-bit and 64-bit End-user replaceable parts: ● AC adapter ● Battery (system) ● Bluetooth module ● Keyboard ● Hard drive ● Memory module ● WLAN module ● WWAN - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 15
the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. NOTE: Your computer may look slightly different from the illustrations in this section. Identifying hardware 7 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 16
TouchPad Component (1) TouchPad off indicator (2) TouchPad (3) Left TouchPad control (4) Right TouchPad control Description To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad is on, the light is off. Moves the pointer and selects or - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 17
computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device, HP Mobile Broadband Module (select models only), and/or a Bluetooth® device (select models only), is on. ● Amber: All wireless devices are off. ● On: The speaker sound is - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 18
the computer with the power button, the recommended procedure is to use the Windows Shut Down command. ● When the computer is in the Sleep state, briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 19
in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. NOTE: This feature does not exist if you are using the Linux operating system. Displays a shortcut menu for items beneath the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 20
Front components Component (1) Drive light (2) Speakers (2) (3) Vent Description ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Produce sound. Enables airflow to cool internal components. NOTE: The computer fan starts up - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 21
turns off when the battery is fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● Memory Stick Duo (adapter - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 22
Component (5) Audio-out (headphone)/Audio-in (microphone) jack (6) RJ-11 (modem) jack (7) Power connector (8) Security cable slot Description Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Also connects an optional headset - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 23
connected to the network. Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Left-side components 15 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 24
to cycle on and off during routine operation. Provides access to the hard drive, 2 memory module slots, the wireless local area network (WLAN) module, and the HP Mobile Broadband Module (select models only; not supported by the Linux operating system). 16 Chapter 2 External component identification - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 25
display and initiates Sleep if the display is closed while the power is on. Records sound. On: The webcam is in use. Records audio and video and captures still photographs. Display components 17 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 26
wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless area immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 27
Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery *Power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 28
inside the battery bay, provides important information that you may need when contacting technical support. Component Description (1) Part number The number that provides specific information about the product's hardware components. The part number helps a service technician to determine - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 29
Computer major components Computer major components 21 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 30
9c) (9d) (9e) (10) Description Spare part number 30 001 610811-001 Switch cover 610832-001 Keyboard ● For use in Japan ● 610826-001 SIM (provided by your wireless vendor for use with WWAN option) Top 510100-011 Cable Kit 610806-001 Bluetooth module cable TouchPad cable Power connector - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 31
Intel Arrandale I5-540M 2.53-GHz processor 614535-001 611373-001 WWAN module, EVDO Birlion HSPA 531993-001 (14) WLAN module Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 593065-001 For use in Australia, Bangladesh, Bhutan, Brunei, Cambodia, East Timor, Fiji, Hong Kong, India, Indonesia - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 32
-GB, 7200-rpm 250-GB, 7200-rpm 4.57-cm (1.8-in) solid-state drive 80-GB Battery 4-cell, 41-Wh (2.8-Ah) Li-on 6-cell, 62-Wh (2.8-Ah) Li-ion Speakers Base enclosure Service access door NOTE: The service access door is included in the Plastics Kit, spare part number 610828-001. See Plastics Kit - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 33
Display assembly components Item Description (1) Display bezel ● For displays with webcam ● For displays without webcam Spare part number 610814-001 610815-001 Display assembly components 25 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 34
● For displays with WWAN Plastics Kit Spare part number 610816-001 614742-001 610817-001 610835-001 610812-001 610813-001 Item Description Plastics Kit: Service access door Spare part number 610828-001 26 Chapter 3 Illustrated parts catalog - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 35
Cable Kit Item (1) (2) (3) (4) (5) Description Cable Kit: Hard drive connector cable Bluetooth cable RJ-11 (modem) jack cable Power cable TouchPad cable Spare part number 610806-001 Cable Kit 27 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 36
Mass storage devices Item Description (1) Hard drive (includes bracket) 640-GB, 7200-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm (2) Solid-state drive (includes bezel) 80-GB Spare part number 610821-001 610820-001 610819-001 610818-001 610823-001 28 Chapter 3 Illustrated parts - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 37
● For use in Australia ● For use in India ● For use in Japan ● For use in North America ● For use in the People's Republic of China ● For use in South Korea ● For use in Taiwan Rubber Kit (includes 4 base enclosure feet, display screw covers, and Bluetooth rubber cage) Screw kit-includes: ● Phillips - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 38
Power cord (AC power, 3-pin, black, 1.83-m), for use in India High-speed 56K modem Broadcom 4322 802.11a/b/g/n 2x2 WiFi Adapter WWAN module, EVDO Birlion HSPA Battery, 4-cell, 41-Wh (2.8-Ah) Li-ion Bluetooth module (without cable). The Bluetooth cable is included in the Cable Kit, spare part number - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 39
for use in the United States Keyboard for use in Thailand Keyboard for use in Japan Keyboard for use in Taiwan Keyboard for use in South Korea Plastics Kit (includes service access door) Rubber Kit (includes 4 base enclosure feet, display screw covers, and Bluetooth rubber cage) Screw Kit (See - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 40
Spare part number 614535-001 614536-001 614742-001 Description System board (includes Intel Arrandale i5-520M 2.4-GHz processor and replacement thermal material) System board (includes Intel Celeron U3400 1.06-GHz processor and replacement thermal material) Display cable for displays without - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 41
screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 42
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 43
its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 12,000 V 15,000 V 5,000 V 6,000 V 800 V - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 44
electric charges. Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 45
at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 46
provided on the service tag, located inside the battery bay. Component Description (1) Part number The number that provides specific information about the identifier you need to locate documents, drivers, and support for your computer. 38 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 47
Computer feet Description Rubber Kit (includes computer feet) Spare part number 610829-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Component replacement procedures 39 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 48
it in place as you slide and remove the battery (3). To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery into the battery bay (1) until the battery release latch (2) clicks. 40 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 49
3. Slide the battery lock (3) to the right to lock the battery into place. Component replacement procedures 41 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 50
is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot down with the battery bay toward you. 2. Press in on the SIM (1) to release it from the SIM slot. 3. Remove the SIM (2) from the computer. Install the SIM by - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 51
the WLAN module: 1. Position the computer upside down with the battery bay toward you. 2. Slide the lock latch (1) on the service access door inward. The latch opening is marked red to indicate that the latch is unlocked. 3. Slide the left release latch (2) inward and hold it in place as you slide - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 52
4. Release the latch and remove the service access door (3). NOTE: The service access door is available in the Plastics Kit, part number 610828-001. 5. with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. 44 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 53
wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support 4. Remove the battery (see Battery on page 40). 5. Remove the service access door - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 54
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. 46 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 55
(see Battery on page 40). 5. Remove the service access door (see WLAN module on page 42). Remove the memory module: 1. Position the computer upside down with the front toward you. 2. Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 56
(2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion. Reverse this procedure to install a memory module. Hard drive NOTE: The hard drive spare part kit includes a hard drive connector and hard drive bracket - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 57
battery (see Battery on page 40). 5. Remove the service access door (see WLAN module on page 42). Remove the hard drive: 1. Position the computer upside down with the front toward you. 2. Disconnect the hard drive connector cable (1). 3. Remove the two PM2.0x3.0 screws (2) and loosen the PM2.5×10 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 58
Reverse this procedure to reassemble and install the hard drive. 50 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 59
bay. 3. Remove the two PM2.5x6.5 screws (2) located outside the battery bay. 4. Position the computer right-side up with the front toward you, and open the computer. 5. Using a flat-bladed screwdriver, pry up the front edge of the switch cover from the keyboard. Component replacement procedures 51 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 60
6. To prevent the tabs on the rear edge from breaking, lift the front edge (1) of the switch cover at an angle, and then pull the switch cover (2) toward you to remove it from the computer. Reverse this procedure to install the switch cover. 52 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 61
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the switch cover (see Switch cover on page 51 ). Remove the keyboard: 1. Position the computer right-side up with the front toward you. 2. Open the computer as far - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 62
3. Remove the two PM2.0x5.0 screws (1) that secure the keyboard to the computer. 4. Gently slide the keyboard back toward the display (1) until you hear the locking tabs release. 5. Lift the rear edge of the keyboard (2) and rotate it toward you until it rests at an angle. 54 Chapter 4 Removal and - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 63
6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 7. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 55 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 64
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. WLAN cables (see WLAN module on page 42) d. WWAN cables (see - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 65
the front edge. 3. Position the computer right-side up with the front toward you, and open the display as far as possible. 4. Release and disconnect the following zero insertion force (ZIF) connector cables from the system board: a. Power cable (1) b. TouchPad cable (2) c. Fingerprint reader cable - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 66
keyboard to the base enclosure. 7. Lift the rear edge (1) of the top cover until it rests at an angle and you hear the locking tabs release. 8. Remove the top cover (2) by lifting first one side, then the other, until the top cover is released from the enclosure. Reverse this procedure to install - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 67
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) Component replacement procedures 59 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 68
page 56) Remove the display assembly: 1. Disconnect the display cable (1) from the system board (2). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 2. Remove - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 69
4. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the four Mylar screw covers (1) and the four PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Rubber Kit, spare part number 610829-001. 5. - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 70
6. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display back cover (1), disconnect the webcam cable from the module (2), and then remove the webcam. NOTE: To replace the webcam module in the display enclosure, align the holes - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 71
are available in the Display Hinge Kit, spare part number 610817-001. 10. If it is necessary to replace the display/webcam cable, turn the display display cable to the display panel (1), and then release the connector locking bar (2). 11. Release the cable from the display panel connector (3). NOTE: - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 72
adhesive on the back cover, and then route the cables through the clips (2) that secure the antenna cables to the display back cover. b. Remove the wireless antennas and cables. Reverse this procedure to reassemble and install the display assembly. 64 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 73
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. Top cover (see Top cover on page 56) Remove the modem - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 74
4. Lift the modem module (3) straight up to disconnect it from the system board. 5. Remove the modem module. Reverse this procedure to install the modem module. 66 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 75
adapter from the computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. Top cover (see Top cover on page 56) Remove the Bluetooth module: 1. Position the computer right-side - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 76
the system board. Reverse this procedure to install the Bluetooth module. Audio board Description Audio board (includes computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 77
3. Lift the audio board (3) straight up from the base enclosure. Reverse this procedure to install the audio board. Component replacement procedures 69 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 78
on page 51) b. Keyboard (see Keyboard on page 53) c. Top cover (see Top cover on page 56) Remove the RTC battery: 1. Use a sharp, non-conductive tool to release the clip that secures the battery to the system board. 2. Lift the battery out of the computer. To install the RTC battery, press it down - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 79
4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. SIM (see SIM on page 42) b. Switch cover (see Switch cover on page 51) c. Keyboard (see Keyboard on page 53) d. WWAN module (see WWAN module on page 45) e. Bluetooth module and cable (see Bluetooth module on page - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 80
(see Fan and heat sink on page 75) ● RTC battery (see RTC battery on page 70) Remove the system board: 1. Position the you. 4. Disconnect the speaker cable (1) from the system board. 5. Disconnect the Bluetooth cable (2) from the system board. 6. Disconnect the audio board cable (3) from the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 81
board. 8. Disconnect the power button ZIF cable (2) from the system board. 9. Remove the two PM2.5×5.0 screws that secure the system board to the base enclosure. 10. Lift the right side of the system board from the base enclosure (1). Component replacement procedures 73 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 82
11. Lift the system board up and to the right to remove the system board (2). Reverse this procedure to install the system board. 74 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 83
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. SIM (see SIM on page 42) b. Switch cover (see Switch cover on page 51) c. Keyboard (see Keyboard on page 53) d. WWAN module (see WWAN module on page 45) e. Bluetooth module (see Bluetooth module on page - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 84
captive screws (2) from the system board, and then remove the fan (3). 4. Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws (1) that secure the heat sink to the processor. 5. Lift the heat sink off the processor (2). NOTE: The thermal material must be - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 85
Reverse this procedure to install the heat sink and fan. Component replacement procedures 77 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 86
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. Top the computer (2). Reverse this procedure to install the speakers. 78 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 87
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. Top connector. Reverse this procedure to install the security cable slot bracket. Component replacement procedures 79 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 88
computer. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) c. (2). Reverse this procedure to install the power connector cable. 80 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 89
. 4. Remove the battery (see Battery on page 40). 5. Remove the following components: a. Switch cover (see Switch cover on page 51) b. Keyboard (see Keyboard on page 53) the front toward you. 2. Release the modem RJ-11 connector from the base enclosure clips (1). Component replacement - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 90
3. Remove the modem cable (2) from the routing in the base enclosure. Reverse this procedure to install the modem cable. 82 Chapter 4 Removal and replacement procedures - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 91
Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported instructions. Computer Setup in Windows 7 83 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 92
or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 93
identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Set or change the date and time on the computer. Display the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 94
BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of HP ProtectTools users. Password Policy (requires a BIOS Enable/disable Automatic DriveLock support. Disk Sanitizer Run - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 95
delay in seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 96
/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel® HT Technology (enabled by - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 97
) To do this ● Enable/disable the wireless button state (enabled by default). ● Enable enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● sensor (enabled by default). ● Enable/disable the Notebook MultiBay device (enabled by default). ● Enable/ Windows 7 89 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 98
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 90 Chapter 5 Computer Setup - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 99
instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. Computer Setup in Windows - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 100
for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your changes and exit, click the Save icon in the lower-left corner of - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 101
identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Set or change the date and time on the computer. Display the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 102
in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of HP ProtectTools users. Password Policy - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 103
delay in seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 104
/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel® HT Technology (enabled by - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 105
To do this ● Enable/disable the wireless button state (enabled by default). ● by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). (enabled by default). ● Enable/disable the Notebook MultiBay device (enabled by default). ● Enable Windows Vista and Windows XP 97 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 106
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 98 Chapter 5 Computer Setup - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 107
guide may not be supported by your computer or your operating system. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections. NOTE: An external keyboard Ignore Changes And Exit. Then follow the instructions on the screen. ● To save your - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 108
> Save Changes And Exit. Then follow the instructions on the screen. Your preferences go into effect the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system. . ● View specification information for the processor, cache and memory size, and - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 109
is destroyed permanently. Diagnostics menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system. Select HDD Self-Test Options Memory Check To do this Run a comprehensive self-test on any hard drive in the system or on any optional - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 110
device: Notebook hard support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable BIOS - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 111
Select Built-in device options Port options To do this ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 112
96 in) Weight ● With 4-cell battery, no WWAN, no Bluetooth, no modem and one memory < 2.50 kg (3.3 lbs) module NOTE: Weight varies by configuration humidity Operating Nonoperating Maximum altitude (unpressurized) Operating 10% to 90% 5% to 95% -15 m to 3,048 m (-50 ft to 10,000 ft) Nonoperating - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 113
. 30.7-cm (12.1-in) WXGA AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Configuration Backlight Character display Total power consumption Viewing angle 16.3 cm (6.4 in) 26.1 cm (10.3 in) 30.7 cm (12.1 in) Up to 16.8 million 300:1 (typical) 200 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 114
30.7-cm (12.1-in) WXGA BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 16.3 cm (6.4 in) 26.1 cm (10.3 in) 30.7 cm (12.1 in) Up - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 115
2.0 ms 2.0 ms 2.0 ms Average 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms Logical blocks 976,773,168 625,142,448 is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 116
files to restore the contents of your computer. Windows Backup and Restore provides the following options: ● Creating recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 117
. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. Performing a recovery In case of system failure or instability, the computer provides the following - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 118
(purchased separately)" section in this guide. 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair. 5. Follow the on-screen instructions. NOTE: For additional information on - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 119
system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. If the HP Recovery partition is listed, restart - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 120
recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 121
. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Performing a recovery In case of system failure or instability, the computer provides the following tools - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 122
Support. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 123
you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows Vista operating system DVD, follow these - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 124
recovery points ● Recovering information NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 125
files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 126
on the computer are permanently removed. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 127
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-in (microphone) 119 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 128
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 120 Chapter 8 Connector pin assignments - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 129
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 121 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 130
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 131
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 123 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 132
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 124 Chapter 8 Connector pin assignments - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 133
Universal Serial Bus Pin Signal 1 +5 VDC (4.75 V minimum under a continuous 0.5-A load) 2 Data - 3 Data + 4 Ground Universal Serial Bus 125 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 134
eSATA/USB Pin Signal 1 USB +5 VDC 2 USB Data - 3 USB Data + 4 USB Ground S1 eSATA Ground S2 eSATA Transmit Data A+ S3 eSATA Transmit Data A- S4 eSATA Ground S5 eSATA Receive Data B- S6 eSATA Transmit Data B+ S7 eSATA Ground 126 Chapter 8 Connector pin assignments - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 135
for evaluation in the country or region where the power cord set will be used. ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 136
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 137
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery in this chapter are general disassembly instructions. Specific details, such as screw sizes - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 138
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3). 130 Chapter 10 Recycling - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 139
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 140
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 132 Chapter 10 Recycling - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 141
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 142
cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 143
removal 40 spare part number 24, 40 battery bay 16 battery light, identifying 13 battery release latch, identifying 16 bays battery 16 service access 16 BIOS administrator password 86, 94 BIOS reset 85, 93 Bluetooth module removal 67 spare part number 23, 67 Bluetooth module cable 22, 27, 67 boot - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 144
RJ-45 (network) 15 K keyboard product description 3 removal 53 spare part number 22, 53 keys esc 11 fn 11 function 11 keypad 11 Windows applications 11 Windows logo 11 L LAN Power Save 87, 95 language, changing in Computer Setup 86, 94 latch, battery release 16 legacy support, USB 83, 87, 91, 95 - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 145
2 keyboard 3 memory module 1 modem module 2 operating system 4 panels 1 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 6 visual 2 wireless 2 product name 1 Q QuickLook light, identifying 9 QuickWeb light, identifying 9 R recovery 109 recovery - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 146
Windows 7 operating system DVD 111 Windows applications key, identifying 11 Windows Backup utility 116, 117 Windows logo key, identifying 11 Windows recovery 117 Windows Vista operating system DVD 115 wireless antenna, disconnecting 44, 45 wireless antennas 18 wireless light, identifying 9 wireless - HP ProBook 5220m | HP ProBook 5220m Notebook PC - Maintenance and Service Guide - Page 147
HP ProBook 5220m Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.