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HP R80xi HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 34

Regulatory Notices

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Regulatory Notices FCC Statement (U.S.A.) The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: x reorient the receiving antenna x increase the separation between the equipment and the receiver x connect the equipment into an outlet on a circuit different from that to which the receiver is connected x consult the dealer or an experienced radio/TV technician for help Product Regulations Manager, Hewlett-Packard Company, San Diego 619-655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment. Telecommunications General Approval (UK) Pursuant to Section 22 of Telecommunications Act of 1984, this product is approved for secondary attachment to approved primary attachment devices connected to the telecommunications network under the General Approval (NS/G/1234/5/100003). DOC Statement (Canada) Le present appareil numerique n'emet pas de bruitis radioelectriques depassant les limits applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 6-6 Technical Information

Section	Page
Customer Care Guide	1
HPOfficeJet R Series	1
Chapter 1 — Getting Help	3
Chapter 2 — Support Services	3
Chapter 3 — Troubleshooting and Maintaining Your HPOfficeJet	3
Chapter 4 — Adding and Removing Software Programs	3
Chapter 5 — Hewlett-Packard Limited Warranty	4
Chapter 6 — Technical Information	4
Getting Help	5
1	5
HPMultimedia Product Tour	5
HPScanning Coach	6
Online Help	7
HPOfficeJet R Series Toolbox	7
HP OfficeJet Help	8
HPPrecisionScan Help	8
Read about ECP and Readme Files	8
Internet Help	8
Adobe PhotoDeluxe Business Edition Help	8
Support Services	9
2	9
Get Help from HP	9
Online Services	9
Internet	9
HP Distribution Center	10
HPFIRST	10
HP Customer Support	10
1 Make sure that the unit is plugged in and powered on, that the specified inkjet print cartridge...	10
2 Review the HP OfficeJet R Series Setup Guide and Chapter 3, “Troubleshooting and Maintaining Yo...	10
3 Try resetting the unit by powering it off and then on again, using the white button located on ...	10
4 Call the HPFIRST toll-free number or check the HP Web site at http://www.hp.com/go/all-in-one ...	10
5 If you are still experiencing problems and need to speak with an HPCustomer Support Representa...	10
6 Call HPCustomer Support. Be near your HPOfficeJet when you call.	11
Prepare Your HPOfficeJet for Shipment	11
1 Turn on the HPOfficeJet.	11
2 Open the print-cartridge access door.	11
3 Remove both print cartridges, and leave the print-cartridge latches flipped back.	11
4 Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do ...	11
5 Turn off the HPOfficeJet. You will see the message “Shutting Down” on the front-panel display.	11
6 Close the print-cartridge access door.	11
7 If available, pack the HPOfficeJet for shipment using the original packing materials.	12
8 Include the following items in the box:	12
Calling in the U.S. During Warranty	12
Calling in the U.S. Post-Warranty	12
Calling Elsewhere in the World	13
Troubleshooting and Maintaining Your HPOfficeJet	15
3	15
Cleaning the Exterior Case	15
Cleaning the Glass	15
1 Turn off the HPOfficeJet, unplug the power cord, and raise the lid.	15
2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.	15
3 Dry the glass with a chamois or cellulose sponge to prevent spotting.	15
How to Clear a Paper Jam in the ADF	16
1 Remove your originals from the ADF.	16
2 Lift the lid, and clear the paper path.	16
3 Lower the lid, and replace your originals in the ADF.	16
4 Press Select/Resume on the front panel to continue.	16
How to Clear a Paper Jam in the Main Unit	16
Paper Jam with Front-Panel Message	16
1 Slide the IN tray out, remove any wrinkled and torn paper from the IN tray, remove any paper co...	16
2 Turn the HPOfficeJet off and then on again.	16
3 Process your job again.	16
Paper Jams in the Back of the Unit	16
1 Turn the knob on the rear access door 1/4-turn counter clockwise to the unlocked position, whic...	16
2 Remove the door, and pull the jammed paper out of the unit.	16
3 Replace the door in the back of the unit, and turn the knob clockwise to the locked position.	17
4 Turn the HPOfficeJet off and then on again.	17
5 Process your job again.	17
How to Use the Self-Test Page	17
1 Press Menu until “Self-Test Page” appears on the display.	17
2 Press Select/Resume.	17
How to Clean Cartridges	18
1 Press Menu until “Clean Cartridges” appears on the display.	18
2 Press Select/Resume.	18
Front-Panel Messages (Continued)	19
On-Screen Messages (Continued)	20
Additional Troubleshooting Tips (Continued)	21
Adding and Removing Software Programs	25
4	25
Removing Software	25
General Information	25
Removing HPOfficeJet R Series Software	25
1 On the Windows taskbar, click Start, point to Settings, and then choose Control Panel.	25
2 In Control Panel, double-click the Add/Remove Programs icon.	25
3 In the Add/Remove Programs Properties dialog box, click the name of the program you want to uni...	25
4 Follow the directions on the screen until the Add/Remove program finishes.	25
5 In the Add/Remove Programs Properties dialog box, click OK to close the dialog box.	25
6 Restart Windows.	25
Reinstalling Software	26
Installing the Office 97 Utility	26
1 Insert the HPOfficeJet R Series CD-ROM into your computer’s CD- ROM drive.	26
2 If the HPOfficeJet R Series software installation menu appears, click Quit.	26
3 On the Windows taskbar, click Start, point to Programs, and then choose Windows Explorer.	26
4 Navigate to your CD-ROM drive, open the Utilities folder, and then open the HPScanPicture Offi...	26
5 Double-click Setup.exe.	26
6 In the InstallShield dialog box, click Yes to install the Office 97 patch.	26
7 When the installation is complete, click OK.	26
8 Restart your computer.	26
Hewlett-Packard Limited Warranty	27
5	27
HP Year 2000 (Y2K) Warranty	27
For Consumer Products Distributed Through Resellers	27
Warranty Service	27
Express Service	27
Warranty Upgrades	28
Returning Your HPOfficeJet for Service	28
Technical Information	29
6	29
System Requirements	29
Hewlett-Packard Software Solution	29
Adobe PhotoDeluxe Business Edition	29
Print Specifications	30
Print Speed and Resolution	30
Mono	30
600 x 600	30
3.8	30
Color	30
600 x 600	30
1.0	30
Mono	30
600 x 300	30
5.0	30
Color	30
600 x 300	30
2.5	30
Mono	30
300 x 600	30
10.0	30
Color	30
300 x 300	30
6.0	30
Print Margins	30
.04 in. (1.0 mm)	30
.46 in. (11.7 mm)	30
.25 in. (6.4 mm)	30
.25 in. (6.4 mm)	30
.04 in. (1.0 mm)	30
.46 in. (11.7 mm)	30
.25 in. (6.4 mm)	30
.25 in. (6.4 mm)	30
.04 in. (1.0 mm)	30
.46 in. (11.7 mm)	30
.125 in. (3.2 mm)	30
.125 in. (3.2 mm)	30
.125 in. (3.2 mm)	30
.125 in. (3.2 mm)	30
.04 in. (1.0 mm)	30
.46 in. (11.7 mm)	30
.04 in. (1.0 mm)	30
.46 in. (11.7 mm)	30
.125 in. (3.2 mm)	30
.125 in. (3.2 mm)	30
0.00 in. (0.0 mm)	30
0.00 in. (0.0 mm)	30
.25 in. (6.4 mm)	30
.25 in. (6.4 mm)	30
Scan Specifications	30
Copy Specifications	31
Copy Speed and Resolution	31
Text Color	31
Text Color	31
Copy Margins	31
.04 in. (1.0 mm)	31
.46 in. (11.7 mm)	31
.25 in. (6.4 mm)	31
.25 in. (6.4 mm)	31
.46 in. (11.7 mm)	31
.46 in. (11.7 mm)	31
.38 in. (9.65 mm)	31
.38 in. (9.65 mm)	31
.38 in. (9.65 mm)	31
.38 in. (9.65 mm)	31
1.05 in. (26.67 mm)	31
1.05 in. (26.67 mm)	31
.04 in. (1.0 mm)	31
.46 in. (11.7 mm)	31
.125 in. (3.2 mm)	31
.125 in. (3.2 mm)	31
.04 in. (1.0 mm)	31
.46 in. (11.7 mm)	31
.37 in. (9.40 mm)	31
.37 in. (9.40 mm)	31
.38 in. (9.65 mm)	31
.38 in. (9.65 mm)	31
.39 in. (9.91 mm)	31
.39 in. (9.91 mm)	31
Paper Specifications	32
Paper-Tray Capacities	32
Paper Sizes	32
Automatic Document Feeder	32
16 - 24 lbs.	32
30	32
16 - 24 lbs.	32
30	32
Power Specifications	33
Environmental Specifications	33
Physical Specifications	33
Ordering Accessories and Supplies	33
Regulatory Notices	34
Declaration of Conformity	35
A	37
C	37
D	37
E	37
F	37
G	37
H	37
I	37
J	37
M	37
N	37
O	37
P	37
R	38
S	38
T	38
U	38

Match case Limit results 1 per page

6-6

Technical Information

Regulatory Notices

FCC Statement (U.S.A.)

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that

the following notice be brought to the attention of users of this product.

Declaration of Conformity: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation. Class B limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following measures:

◆

reorient the receiving antenna

◆

increase the separation between the equipment and the receiver

◆

connect the equipment into an outlet on a circuit different from that to which the receiver

is connected

◆

consult the dealer or an experienced radio/TV technician for help

Product Regulations Manager, Hewlett-Packard Company, San Diego 619-655-4100.

The user may find the following booklet prepared by the Federal Communications Commission

helpful:

How to Identify and Resolve Radio-TV Interference Problems

. This booklet is available

from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION

: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this

equipment not expressly approved by the Hewlett-Packard Company, may cause harmful

interference and void the FCC authorization to operate this equipment.

Telecommunications General Approval (UK)

Pursuant to Section 22 of Telecommunications Act of 1984, this product is approved for

secondary attachment to approved primary attachment devices connected to the

telecommunications network under the General Approval (NS/G/1234/5/100003).

DOC Statement (Canada)

Le present appareil numerique n'emet pas de bruitis radioelectriques depassant les limits

applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le

brouillage radioelectrique edicte par le ministere des Communications du Canada.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital

apparatus set out in the Radio Interference Regulations of the Canadian Department of

Communications.

Geräuschemission

LpA < 70 dB

am Arbeitsplatz

im Normalbetrieb

nach DIN 45635 T. 19