HP Surestore 15 Slot with DLT7000 HP SureStore DLT Tape Library Models 4115w/4 - Page 93

Device, Failed

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Operating the Library Troubleshooting Problem What to do DEVICE FAILED displays. Hardware Error #61 (External SCSI cables) is reported. • Make sure that only one SCSI device type (single-ended OR differential) exists on the SCSI bus. • Verify that the library SCSI selector switch is set correctly (either single-ended or differential). • Verify that the mode switch termination is set correctly. The library's power failed while a cartridge was in the drive and did not return to the drive status indicators ("ready" state) after the power came back on. • Press the power switch off and then on again. (See the caution note at the end of this table.) • If the power-on test is unsuccessful, switch off the power. Call a service representative for assistance. No display messages appear. • Make sure the power cord is connected. • Make sure the power switch is on. • Power cycle the library. (See the caution note at the end of this table.) • If there is still no display, call a service representative for assistance. Library Operation 3-39

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3-39
Operating the Library
Troubleshooting
Library Operation
DEVICE
FAILED
displays.
Hardware Error #61 (External SCSI
cables) is reported.
•
Make sure that only one SCSI device type (single-ended OR
differential) exists on the SCSI bus.
•
Verify that the library SCSI selector switch is set correctly
(either single-ended or differential).
•
Verify that the mode switch termination is set correctly.
The library’s power failed while a
cartridge was in the drive and did not
return to the drive status indicators
("ready" state) after the power came
back on.
•
Press the power switch off and then on again.
(See the
caution note at the end of this table.)
•
If the power-on test is unsuccessful, switch off the power.
Call a service representative for assistance.
No display messages appear.
•
Make sure the power cord is connected.
•
Make sure the power switch is on.
•
Power cycle the library.
(See the caution note at the end of
this table.)
•
If there is still no display, call a service representative for
assistance.
Problem
What to do