HP Surestore 64 FW 05.01.00 and SW 07.01.00 HP StorageWorks Embedded Web Serve - Page 112
Completed diagnostics test, Retrieving Maintenance Information, Terminate Port Diagnostics
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Operating and Managing Products and Parts 4. To stop a test, click Terminate Port Diagnostics. Beaconing automatically stops when the test completes or is canceled. If the port fails the test, the port's amber LED remains on. 5. Results display when the diagnostics finish or when you terminate the test. If errors occur, record all error information and refer to the product service documentation for problem isolation. See Figure 41 for an example of the screen when tests are completed. Figure 41: Completed diagnostics test Retrieving Maintenance Information If the operational firmware detects a critical error, the product automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the Control Processor (CTP) card; the CTP dump file contains this maintenance information. The CTP dump file will usually be requested by service personnel to aid in troubleshooting. 1. Choose Operations from the navigation panel. 2. Choose the Maintenance tab and the Dump Retrieval tab; the Dump Retrieval tab view displays (Figure 42). 112 Embedded Web Server User Guide