HP Vectra XA 5/xxx HP Vectra xA 5/XXX Series 5 Pc DESKTOP USER’S GUID - Page 84

If Your Keyboard Does Not Work, If Your Mouse Does Not Work

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4 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is correctly connected, but your keyboard is still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard (and mouse). You can change this setting in the Setup program. Refer to "Security Menu Items", on page 51. If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® mouse driver.) • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). Cleaning the mouse ball Cleaning the mouse rollers 72 English

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4
Troubleshooting Your PC
If Your PC Has a Hardware Problem
72
English
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected.
•
If you turn on your PC, the operating system boots, the keyboard is
correctly connected, but your keyboard is still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard (and mouse). You can
change this setting in the
Setup
program. Refer to "Security Menu
Items", on page 51.
If Your Mouse Does Not Work
•
Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
is installed correctly. (Choose a Logitech® mouse driver.)
•
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse rollers
Cleaning the mouse ball