HP Vectra XA 5/xxx HP Vectra xA 5/XXX Series 5 Pc DESKTOP USER’S GUID - Page 86

If the Hard Disk Does Not Work, If the CD-ROM Drive Has a Problem

Page 86 highlights

4 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work • Check that the disk power and data cables are correctly connected (refer to "Connecting IDE Devices", on page 23). • Check that the hard disk drive has been "enabled" (refer to "Hardware Protection Submenu (Security group)", on page 53). There is also an option in the Setup program that lets you disable or enable boot on hard disk drive (refer to "Start-up Center Submenu (Security group)", on page 54). • Check that the hard disk drive has been detected (refer to "IDE Devices Submenu (Configuration group)", on page 48). • Check that the on-board Bus IDE is enabled if you are using the integrated IDE controller (refer to "IDE Devices Submenu (Configuration group)", on page 48). If the Hard Disk Activity Light Does Not Work NOTE If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: • Check that the control panel connector is firmly attached to the system board. • Check that the disk power and data cables are correctly connected. If you are using a hard disk drive with a controller board (a SCSI hard disk, for example), the activity light does not flicker when the PC is accessing the hard disk drive WARNING If the CD-ROM Drive Has a Problem Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Refer to the label on the CD-ROM for power requirements and wavelength. This PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. 74 English

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4
Troubleshooting Your PC
If Your PC Has a Hardware Problem
74
English
If the Hard Disk Does Not Work
Check that the disk power and data cables are correctly connected
(refer to "Connecting IDE Devices", on page 23).
Check that the hard disk drive has been “enabled” (refer to
"Hardware Protection Submenu (Security group)", on page 53).
There is also an option in the
Setup
program that lets you disable or
enable boot on hard disk drive (refer to "Start-up Center Submenu
(Security group)", on page 54).
Check that the hard disk drive has been detected (refer to "IDE
Devices Submenu (Configuration group)", on page 48).
Check that the on-board Bus IDE is enabled if you are using the
integrated IDE controller (refer to "IDE Devices Submenu
(Configuration group)", on page 48).
If the Hard Disk
Activity Light Does
Not Work
If the hard disk activity light does not flicker when the PC is accessing
the hard disk drive:
Check that the control panel connector is firmly attached to the
system board.
Check that the disk power and data cables are correctly connected.
NOTE
If you are using a hard disk drive with a controller board (a SCSI hard
disk, for example), the activity light does
not
flicker when the PC is
accessing the hard disk drive
If the CD-ROM Drive Has a Problem
WARNING
Be sure to disconnect the power cord and any telecommunication
cables from your computer before you remove the cover to check the
cable connections or jumper settings.
To avoid electric shock and harm to your eyes by laser light, do not
open the CD-ROM drive enclosure. The CD-ROM drive should be
serviced by service personnel only. Refer to the label on the CD-ROM
for power requirements and wavelength. This PC is a class 1 laser
product. Do not attempt to make any adjustment of the laser units.