HP Vectra XA 5/xxx HP Vectra xA 5/XXX Series 5 Pc DESKTOP USER’S GUID - Page 87

CD-ROM Drive Does Not Work, CD-ROM Drive is Idle

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4 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive Does Not Work • Check that the cables have been properly connected. • Check that a CD is inserted in the drive. • Verify that the CD-ROM is declared as "CD" in the Setup program (refer to "IDE Devices Submenu (Configuration group)", on page 48). • Verify that the Bus IDE Adapters item is set to Both in Setup (refer to "IDE Devices Submenu (Configuration group)", on page 48). • If you intend to boot on CD-ROM, make sure that this option is enabled in Setup (refer to "Start-up Center Submenu (Security group)", on page 54). • For further information refer to the CD-ROM documentation. CD-ROM Drive is Idle If the CD-ROM drive does not appear to be working, try accessing the disk by clicking on the CD-ROM drive icon or drive letter assigned to the CD-ROM drive by your operating system. If an Accessory Board Does Not Work Carry out the following checks: • Ensure the board has been firmly installed in the accessory board slot. • Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary. • Ensure the board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC. Refer to "IRQs, DMAs, and I/O Addresses Used by Your PC", on page 83. Refer to the board's manual for further details. • Check that the PC has been configured correctly in Setup. • If the problem persists, refer to HP support. English 75

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English
75
4
Troubleshooting Your PC
If Your PC Has a Hardware Problem
CD-ROM Drive Does Not Work
•
Check that the cables have been properly connected.
•
Check that a CD is inserted in the drive.
•
Verify that the CD-ROM is declared as “CD” in the
Setup
program
(refer to "IDE Devices Submenu (Configuration group)", on page
48).
•
Verify that the
Bus IDE Adapters
item is set to
Both
in
Setup
(
refer to "IDE Devices Submenu (Configuration group)", on page
48).
•
If you intend to boot on CD-ROM, make sure that this option is
enabled in
Setup
(refer to "Start-up Center Submenu (Security
group)", on page 54).
•
For further information refer to the CD-ROM documentation.
CD-ROM Drive is Idle
If the CD-ROM drive does not appear to be working, try accessing the
disk by clicking on the CD-ROM drive icon or drive letter assigned to
the CD-ROM drive by your operating system.
If an Accessory Board Does Not Work
Carry out the following checks:
•
Ensure the board has been firmly installed in the accessory board
slot.
•
Check that the accessory board has been correctly configured with
the ISA Configuration Utility if necessary.
•
Ensure the board is not using memory, I/O addresses, an IRQ, or
DMA also used by the PC. Refer to "IRQs, DMAs, and I/O Addresses
Used by Your PC", on page 83. Refer to the board’s manual for further
details.
•
Check that the PC has been configured correctly in
Setup
.
•
If the problem persists, refer to HP support.