IBM 4800-741 Operation Guide - Page 137

Testing

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Updated October 31, 2007 Chapter 7. Testing Problems with the SurePOS 700 can be caused by software errors or hardware failures. This chapter contains problem-analysis tables to help determine the cause of a problem and how to solve it. When you power on the SurePOS 700, the system runs a power on self test (POST). A successful POST is indicated by: v A single beep v The power and UPS status indicators are both on and not blinking. If the POST is unsuccessful, see "Problem isolation" on page 118. Preliminary checklist If you have a problem with the SurePOS 700, first use the following checklist: 1. Make sure that all I/O devices are connected correctly. 2. Make sure that AC power is connected. 3. Make sure that the contrast and the brightness controls on the display are adjusted correctly. 4. Make sure that all installed hardware (such as a memory module, feature card, printer, or mouse) and cables are connected correctly and securely. 5. Power ON and listen for one or two beeps at the completion of the POST. 6. If POST does not complete, power OFF the SurePOS 700 and remove any optional adapters and all I/O devices except a single keyboard and display. 7. If POST still fails to complete, see "Problem isolation" on page 118. © Copyright IBM Corp. 2003, 2007 117

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Chapter
7.
Testing
Problems
with
the
SurePOS
700
can
be
caused
by
software
errors
or
hardware
failures.
This
chapter
contains
problem-analysis
tables
to
help
determine
the
cause
of
a
problem
and
how
to
solve
it.
When
you
power
on
the
SurePOS
700,
the
system
runs
a
power
on
self
test
(POST).
A
successful
POST
is
indicated
by:
v
A
single
beep
v
The
power
and
UPS
status
indicators
are
both
on
and
not
blinking.
If
the
POST
is
unsuccessful,
see
“Problem
isolation”
on
page
118.
Preliminary
checklist
If
you
have
a
problem
with
the
SurePOS
700,
first
use
the
following
checklist:
1.
Make
sure
that
all
I/O
devices
are
connected
correctly.
2.
Make
sure
that
AC
power
is
connected.
3.
Make
sure
that
the
contrast
and
the
brightness
controls
on
the
display
are
adjusted
correctly.
4.
Make
sure
that
all
installed
hardware
(such
as
a
memory
module,
feature
card,
printer,
or
mouse)
and
cables
are
connected
correctly
and
securely.
5.
Power
ON
and
listen
for
one
or
two
beeps
at
the
completion
of
the
POST.
6.
If
POST
does
not
complete,
power
OFF
the
SurePOS
700
and
remove
any
optional
adapters
and
all
I/O
devices
except
a
single
keyboard
and
display.
7.
If
POST
still
fails
to
complete,
see
“Problem
isolation”
on
page
118.
Updated
October
31,
2007
©
Copyright
IBM
Corp.
2003,
2007
117