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Updated July 14, 2008 Line cord assemblies Table 8. Power cords for all models Part number Length 39M5065 2.8M Non-locking 39M5066 4.3M 39M5100 4.3M 39M5093 4.3M, 220 Volt 39M5162 39M5163 39M5204 39M5078 39M5128 39M5121 2.8M Non-locking 4.3M 4.3M 2.8M Non-locking, 120 Volt 4.3M Non-locking 4.3M 39M5149 39M5142 39M5224 39M5170 39M5163 39M5191 39M5065 39M5142 39M5156 39M5252 39M5077 39M5079 4.3M Non-locking 4.3M 4.3M 4.3M Non-locking 4.3M Non-locking 4.3M Non-locking 2.8M Non-locking 4.3M Non-locking 4.3M Non-locking 4.3M 1.8M Non-locking 4.3M Non-locking, 120 Volt 39M5107 4.3M Locking Country Argentina Argentina, Paraguay, Uraguay Australia, NZ, Papua, New Guinea Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Columbia, Costa Rica, Dominican Rep., El Salvador, Ecuador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, U.S., Venezuela Chile Chile China (PR) Colombia, Venezuela, Peru, Ecuador, Brazil Denmark European plug, Albania, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, former Yugoslavia, Spain, Sweden, Turkey, Korea Hong Kong, Ireland, Malaysia, Singapore, U.K., Guyana, Trinidad (West Indies) Bangladesh, Pakistan, South Africa, Sri Lanka India Israel Italy Japan Paraguay, Uruguay South Africa Switzerland Taiwan U.S. (Required in Chicago), Canada, Latin Ameria U.S., Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Columbia, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Venezuela U.S. 96 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Hardware Service Guide

Section	Page
Contents	5
Figures	9
Tables	11
Preface	13
About this guide	13
Who should use this guide	13
How this guide is organized	13
Related publications	13
Sure POS Models 7x1 and 7x2 important driver information	14
Publications accessibility	14
Summary of changes	15
July 2008	15
October, 2007	15
March, 2007	15
August, 2006	15
March, 2006	15
July, 2005	15
Providing feedback	17
Chapter 1. Introducing the SurePOS 700 Models	19
Physical characteristics	20
Dimensions	20
Controls and indicators	20
Connectors	22
IBM SurePorts Point of Sale connections	24
Cooling	26
Environmental and temperature	26
Power	27
Power switch operation	27
Uninterruptible power supply (optional)	28
Battery life	28
Input voltage	28
System unit interface	28
Configuration switches	29
Power management	30
Features and options	31
Video function	33
Local area network	33
Audio and headphones	33
PC I/O	34
System memory	34
Optional USB DASD	34
USB support	34
Models 7x1	34
Models 7x2	35
Unique software interface	35
I/O devices	35
Cash drawers	36
Voltage setting for the 4689 DBCS SurePOS Receipt Journal printer	37
Powered USB connectors	38
Non-POS I/O devices	38
System and driver support	39
Operating systems	39
Drivers	39
BIOS	39
Compatibility	40
Hardware	40
Software	40
Redundant Array of Inexpensive Disks (RAID) program (Models 742 and 782 only)	40
Calling for service	41
Chapter 2. Removal and replacement procedures	43
Before you begin	44
Cables, connectors, and headphones	44
Connecting your cash drawer to SurePOS Models 721, 741, and 781	45
Removing the slanted I/O trays	46
Removing the covers	47
Removing the top plate	50
Removing the CD-ROM	51
Removing the hard disk drive	54
Removing the exhaust fan (Models 742 and 782 only)	56
Replacing the insulating rubber seal (Models 722, 742, and 782 only)	57
Removing the spline	59
Removing the I/O modules	60
Removing the I/O module holders	61
Removing the air duct (Models 722, 74x, 78x, and C4x)	62
Removing the processor fan (Models 742, 782 only)	63
Removing the heat sink and processor	63
Removing the control switch card	65
Removing the power supply	66
Removing the riser card	67
Removing the planar	72
Removing the UPS	74
Removing the expansion housing	76
Removing the UPS battery	78
Removing the front USB card	79
Removing the memory modules	80
Removing the front service housing components (wide models only)	82
Removing the system and bezel latches	82
Removing the pull-out handle	84
Removing the cable guide	84
Removing the cable guide arm assembly	85
Routing the cables	87
Chapter 3. Problem determination	91
Preliminary checklist	91
Problem isolation	92
Special tools requirements	93
Using the RAID application	93
Determining a hard drive failure	93
Method one: Clicking on the RAID icon	93
Method two: Entering RAID during start-up	94
Replacing and rebuilding a hard drive	95
Accessing the RAID setup menu	95
Chapter 4. Diagnostics and configuration settings	97
Service and diagnostics	97
Using the BIOS setup program	97
Navigation and menus	97
Saving settings	98
Boot device order	98
Restoring CMOS default settings	98
Appendix A. Parts catalog	101
Assembly 1: Models 721, 741 and 781	102
Assembly 2: Models 722, 742, and 782	106
Assembly 3: Slanted I/O tray	110
Assembly 4: Front service assembly	112
Line cord assemblies	114
Appendix B. Safety information	115
Appendix C. Notices	121
Electronic emission notices	123
Federal Communications Commission (FCC) statement	123
European Union EMC Directive conformance statement	123
Industry Canada Class A Emission Compliance statement	124
Avis de conformité aux normes d'Industrie Canada	124
Germany	124
Australia and New Zealand	124
Chinese Class A warning statement	125
Japanese power line harmonics compliance statement	125
Japanese Voluntary Control Council for Interference (VCCI) statement	125
Korean communications statement	125
Taiwanese Class A warning statement	126
Taiwan contact information	126
Cable ferrite requirement	126
Electrostatic Discharge (ESD)	126
Product Recycling and disposal	127
Battery return program	128
For Taiwan:	128
For the European Union:	129
For California:	129
Flat panel displays	130
Monitors and workstations	130
Trademarks	130
Appendix D. Intel software license agreement (final, single user)	131
Important - read before copying, installing or using	131
Copyright license	131
Ownership of software and copyrights	131
Limited media warranty	131
Exclusion of other warranties	131
Limitation of liability	132
Termination of this agreement	132
Applicable laws	132
Government restricted rights	132
Index	133
Part number index	137

Match case Limit results 1 per page

Line

cord

assemblies

Table

Power

cords

for

all

models

Part

number

Length

Country

39M5065

2.8M

Non-locking

Argentina

39M5066

4.3M

Argentina,

Paraguay,

Uraguay

39M5100

4.3M

Australia,

NZ,

Papua,

New

Guinea

39M5093

4.3M,

220

Volt

Bahamas,

Barbados,

Bermuda,

Bolivia,

Canada,

Cayman

Islands,

Columbia,

Costa

Rica,

Dominican

Rep.,

Salvador,

Ecuador,

Guatemala,

Haiti,

Honduras,

Jamaica,

Mexico,

Netherlands

Antilles,

Nicaragua,

Panama,

Peru,

Philippines,

U.S.,

Venezuela

39M5162

2.8M

Non-locking

Chile

39M5163

4.3M

Chile

39M5204

4.3M

China

(PR)

39M5078

2.8M

Non-locking,

120

Volt

Colombia,

Venezuela,

Peru,

Ecuador,

Brazil

39M5128

4.3M

Non-locking

Denmark

39M5121

4.3M

European

plug,

Albania,

Austria,

Belgium,

Bulgaria,

Croatia,

Czech

Republic,

Egypt,

Finland,

France,

Germany,

Greece,

Hungary,

Iceland,

Indonesia,

Macedonia,

Netherlands,

Norway,

Poland,

Portugal,

Romania,

Russia,

Serbia,

Slovakia,

former

Yugoslavia,

Spain,

Sweden,

Turkey,

Korea

39M5149

4.3M

Non-locking

Hong

Kong,

Ireland,

Malaysia,

Singapore,

U.K.,

Guyana,

Trinidad

(West

Indies)

39M5142

4.3M

Bangladesh,

Pakistan,

South

Africa,

Sri

Lanka

39M5224

4.3M

India

39M5170

4.3M

Non-locking

Israel

39M5163

4.3M

Non-locking

Italy

39M5191

4.3M

Non-locking

Japan

39M5065

2.8M

Non-locking

Paraguay,

Uruguay

39M5142

4.3M

Non-locking

South

Africa

39M5156

4.3M

Non-locking

Switzerland

39M5252

4.3M

Taiwan

39M5077

1.8M

Non-locking

U.S.

(Required

Chicago),

Canada,

Latin

Ameria

39M5079

4.3M

Non-locking,

120

Volt

U.S.,

Bahamas,

Barbados,

Bermuda,

Bolivia,

Canada,

Cayman

Islands,

Columbia,

Costa

Rica,

Dominican

Republic,

Salvador,

Ecuador,

Guatemala,

Haiti,

Honduras,

Jamaica,

Mexico,

Netherlands

Antilles,

Nicaragua,

Panama,

Peru,

Philippines,

Saudi

Arabia,

Thailand,

Venezuela

39M5107

4.3M

Locking

U.S.

Updated

July

14,

2008

SurePOS

700

Series:

SurePOS

700-721/741/781,

722/742/782

Hardware

Service

Guide