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Updated July 14, 2008 Preface About this guide This guide describes the removal and replacement procedures for the IBM SurePOS 700 Models 721/741/781 and 722/742/782, which are commonly referred to in this guide as the SurePOS 700. Who should use this guide This guide is to be used by trained point-of-sale equipment service representatives. How this guide is organized This guide is organized as follows: v Chapter 1, "Introducing the SurePOS 700 Models," on page 1 describes the physical dimensions, features, and options of the product. v Chapter 2, "Removal and replacement procedures," on page 25 describes the replacement and removal procedures. v Chapter 3, "Problem determination," on page 73 describes the problem determination procedures. v Chapter 4, "Diagnostics and configuration settings," on page 79 describes the BIOS setup and other control procedures. v Appendix A, "Parts catalog," on page 83 lists part numbers for field-replacable units (FRUs). v Appendix C, "Notices," on page 103 contains trademarks that are referenced in the guide and other miscellaneous notices. v Appendix B, "Safety information," on page 97 contains translations of the safety notices. v Related publications The following IBM publications are also available from the IBM Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store/support. v Safety Information - Read This First, GA27-4004 | v SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation | Guide, GA27-4328 | v SurePOS 722/742/782, 723/743/783 Operating System Installation Guide, | GA27-4357 | v Point of Sale Options and I/O Devices Service Guide, GC30-9737 | v SureMark 4610 Printers User's Guide, GA27-4151 | v SureMark 4610 Printers Hardware Service Guide, GY27-0355 | v Point of Sale Subsystem Programming Reference and User's Guide, SC30-3560 | v Point of Sale Subsystem Installation, Keyboards, and Code Pages, GC30-3623 | v 4820 SurePoint Solution Planning, Installation and Service Guide, GA27-4231 | v 4820 SurePoint Solution System Reference, SA27-4249 Additional information on the CANPOS keyboard is located in the following publication: v SurePOS 500/600 Series Systems: Planning, Installation and Operation Guide, GA27-4254 © Copyright IBM Corp. 2003, 2008 xi

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Preface
About
this
guide
This
guide
describes
the
removal
and
replacement
procedures
for
the
IBM
SurePOS
700
Models
721/741/781
and
722/742/782,
which
are
commonly
referred
to
in
this
guide
as
the
SurePOS
700.
Who
should
use
this
guide
This
guide
is
to
be
used
by
trained
point-of-sale
equipment
service
representatives.
How
this
guide
is
organized
This
guide
is
organized
as
follows:
v
Chapter
1,
“Introducing
the
SurePOS
700
Models,”
on
page
1
describes
the
physical
dimensions,
features,
and
options
of
the
product.
v
Chapter
2,
“Removal
and
replacement
procedures,”
on
page
25
describes
the
replacement
and
removal
procedures.
v
Chapter
3,
“Problem
determination,”
on
page
73
describes
the
problem
determination
procedures.
v
Chapter
4,
“Diagnostics
and
configuration
settings,”
on
page
79
describes
the
BIOS
setup
and
other
control
procedures.
v
Appendix
A,
“Parts
catalog,”
on
page
83
lists
part
numbers
for
field-replacable
units
(FRUs).
v
Appendix
C,
“Notices,”
on
page
103
contains
trademarks
that
are
referenced
in
the
guide
and
other
miscellaneous
notices.
v
Appendix
B,
“Safety
information,”
on
page
97
contains
translations
of
the
safety
notices.
v
Related
publications
The
following
IBM
publications
are
also
available
from
the
IBM
Retail
Store
Solutions
Web
site
at
v
Safety
Information
–
Read
This
First
,
GA27-4004
v
SurePOS
700-721/741/781,
722/742/782
Planning,
Installation,
and
Operation
Guide
,
GA27-4328
v
SurePOS
722/742/782,
723/743/783
Operating
System
Installation
Guide
,
GA27-4357
v
Point
of
Sale
Options
and
I/O
Devices
Service
Guide
,
GC30-9737
v
SureMark
4610
Printers
User’s
Guide
,
GA27-4151
v
SureMark
4610
Printers
Hardware
Service
Guide
,
GY27-0355
v
Point
of
Sale
Subsystem
Programming
Reference
and
User’s
Guide
,
SC30-3560
v
Point
of
Sale
Subsystem
Installation,
Keyboards,
and
Code
Pages
,
GC30-3623
v
4820
SurePoint
Solution
Planning,
Installation
and
Service
Guide
,
GA27-4231
v
4820
SurePoint
Solution
System
Reference
,
SA27-4249
Additional
information
on
the
CANPOS
keyboard
is
located
in
the
following
publication:
v
SurePOS
500/600
Series
Systems:
Planning,
Installation
and
Operation
Guide
,
GA27-4254
Updated
July
14,
2008
©
Copyright
IBM
Corp.
2003,
2008
xi
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